Acer Aspire One Webcam not working not

I have an acer aspire one model 10 "w / built-in... webcam I bought in July 2009, came from model installed with xp... I have recently upgraded to windows 7... Acer will not support me because I've updated and they insisted I get the technical assistance service... ridic!... Device Manager shows webcam and States that it works properly... She also pilot States updated... I uninstalled it restared and reinstalled it, but this still does not work... I use to be able to click it open... now When I click on the photo, it just display information but no where on my computer I am able to actually open the device for photo purposes... quite frustrating to find the answer on the web... seems to be a lot of people giving answers or links to driver scan sites... no one answered this question apart from making guesses at random , who has been a loss of a lot of time... so actually has a real answer and who knows some instead of guess, it would be much appreciated.

Best regards

AcerOne

Hello

You run the Windows 7 Upgrade Advisor to make sure that your system will work correctly on Windows 7?

Windows 7 Upgrade Advisorhttp://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx

Check with the Acer's Support, their online documentation and drivers, and their forums.

Acer - USA - Service and support
http://us.Acer.com/AC/en/us/content/support

Acer - drivers and downloads
http://us.Acer.com/AC/en/us/content/drivers

Acer - Community/Forums
http://community.Acer.com/

Acer - worldwide
http://www.Acer.com/worldwide/selection.html

============================

Troubleshoot camera connection
http://Windows.Microsoft.com/en-us/Windows7/Troubleshoot-camera-connection-problems

Vista references apply to Windows 7.

You probably need to recharge the device drivers and any software control of the 'IF' camera, there is
everything for Windows 7.

Login as an administrator.

Double-click Control Panel / Device Manager - Imaging - writing down of the brand and model of camera.
on this subject and on the tab of the driver is version. Now, click on update drivers (who are unable to do anything as MS
is far behind the pilots of certification). RIGHT click on the camera - UNINSTALL - REBOOT - it
will update the driver stack.

Now, go to the system manufacturer's website and download the latest driver for the camera and the other related camera
software (if not more recent get the same).

Download - SAVE - go to them and RIGHT CLICK - RUN AS ADMIN - reboot after each driver.

Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

Installation and update of drivers to 7 (update drivers manually using the methods above is preferred
to make sure that the latest drivers from the manufacturer of system and device manufacturers are located)
http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

Then let windows updates on however prevent loading of drivers who are often older than the
those that you have installed. If updates suggests a pilot and then HIDE it and watch manually to see if their
really is a more recent version (at the time system manufacturer and the sites of the manufacturer of the device).

Stop Windows 7 to automatically install device drivers
http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/

How to disable automatic driver Installation in Windows 7 / Vista
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/

Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
Ultimate and Enterprise)
http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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