Acer blue 720 and the fan are on but the screen remains black

Hello

I appreciate any help that can be provided.  I tried to remove the batter on my daughter 720 and reinsert, but this problem persists.  I can hear the fan and the blue light turns on but the screen remains black.  I tried to rest for 30 seconds and esc, refresh and power.

Thank you

Well, when the scrween does not at all (even in text mode which allows a recovery) then it is most often a problem with the cable bwteeen the motherboard and screen, most often following it is a failure of the screen (which requires generally a matter of co-location as cracked screen) and from time to time, it is the motherboard. Probably time to contact Acer support to see on a repair.

Tags: Acer Laptops

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