Acer computer Aspire to office 705-ATC-UR58

I bought this from Acer Aspire ATC-705-UR58 desktop computer the day before yesterday.  Twice when setting things up (e-mail, etc.) the computer tells me I have to reboot for updates to take effect.  When I let "Restart" and on restart, I have the Acer splash screen but then the screen turns white.  There is no light hard drive so I can't say whether or not something is whatever it is.  I waited for 5 or 10 minutes looking at a blank screen, but nothing happens.  I learned that if I turn off, unplug at the back, reconnect all cables, I can then power on and everything works fine.

I found only this to happen during a "Restart" and so far, the not it only from a cold start.  I saw there is an update of the bios of some Aspire laptops had this problem but I apparently have the latest bios.

Acer computer Aspire to office 705-ATC-UR58

Windows 10

Intel I5 processor

Thanks for any help

jshe

JordanB and others who responded to my call for help.  I FOUND OUT WHAT WAS WRONG!

In my previous post, I said I was taking this back for Exchange in the morning.  I uninstalled my e-mail, the OpenOffice, the chrome and the printer.  Deleted all my personal information, bookmarks and documents and was about to get ready to fight to the top when I but I would try one last thing.

I took another monitor and plugged in and it works perfectly every time now. The monitor I was using was a VIZIO that served with 2 different workstations and expands the display for your laptop.  He worked to find on those, but it won't be on this Acer.  I hooked a Viewsonic and it makes all the difference.  The two monitors are the same size, same resolution.

I reinstalled everything now to how I had it and it still works perfectly.  I rebooted a dozen times and never had a glitch.

I am happy and thank you for your help.

Tags: Acer Desktops

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