ACER laptop 5810TZ with Windows 7.

DVD player does not play. In my computer, the drive recognizes.the machine but when I insert a disc from the drive in my computer disappears, the disc does not play the disc tray does not open upward and the computer has not stop everything is stuck. I use a paper clip to open the tray. to remove the disc and then restart the computer. Thanks for help

See the event viewer for relevent to err

At Acer, support http://support.acer.com/us/en/product/default.aspx?modelId=1178 try the utility provider detection equipment in order to ensure the proper drivers are installed.

Then try the FixIt http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us MS

Tags: Windows

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