Acer repair must taken in charge for better machines!

I wanted to post nothing but good, because the Internet site support and the phone is outstanding.  But the machine was 3 weeks OLD when I sent... IT has been impeccable. I checked before a bubble wrapped it.

But I got a new machine that I treated like GOLD for repairs and I got a new back with scratches and live stripped head!

I have sent down with 2 layers of large air bubbles.  I came back without filling stuck cardboard so that he feels any shock that gets the box during shipping!  Given that the only remedy they did was reconnect a cable... (where people have found is usually not the problem) Ship without filling is a bad choice.

Then I open it:

(1) one of the screewheads on the docking station is BADLY Stripped.  USE THE RIGHT SIZE TOOL! GEEZE

(2) I machine which was keept in a padded case returned with new scratches on the bottom of the keyboard docking station and a space of 2 inches of abrasion on the bottom

(3) and little paint wear away on top. This comes to the Dock to work on it without good padding on the Workbench.

The machine WAS 3 weeks old and I treated with care!  ITs rack for me you probably use without filling and work benches are not completed, or clean elements that could scratch the machines.

It would take me two years to develop this level of damage on a new machine.  Its small, but I take care of my business.  I'm waiting for you also.

Use the size of the right tool... to small Phillips screwdriver screws of RUIN.

Cushion transport you bins move since all about machines that you use less expensive materials

Check that screws and tools out of the workspace if you scratch machines.

Ironically, they noted scractches surface. As if I write it... I don't get blamed. I know that there are none when I sent it.

Site support Web has

Phone support has

Process of repair and speed (assuming that this correction lasts)

Care of the machines during the REPAIR C

Case # so you can frame tech on the use of appropriate screwdriver... [private under the leadership of life]

Lesson... Photograph every inch of your machine before you send it for repair.

Sorry for the problems, you have had to repair your unit. This is certainly not the experience we want customers to have with our service centers. I'll take our hand to you tender technical support team to better understand what happened during the repair and to help get your product returned to the State, it is in when you send it for service.

Tags: Acer Tablets

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