Acer V3 - 574G - 74BC Black Screen of Death After Windows Update

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• Black screen on startup after windows update 7 crashed

  Hello

  Hope you can help.

  I have windows 7 64 bit installed and everything was fine until last night.

  It seems a windows update has been downloaded and when I turned my PC it was installing the update - the projection of the usual blue installation screen updates etc.

  It took a long time and it seems to me he had crashed, has frozen I couldn't move the mouse.

  Yes I know it says that you should not turn the PC while the update was the installation, but for me, it seemed like it had crashed and frozen upward.

  So I decided turn off the pc and he left the next day to check the pc.

  I turn on the pc and select windows 7 in my list - I have Setup dual boot

  I get the message that windows did not start properly, so I select boot normally - I get the swirly logo appear and then just a black screen with the cursor that responds to moving the mouse.

  There's just the black screen with the cursor and pass to the next step of the login screen.

  I think because of the windows don't update not install correctly and turning the pc off this contributed to hang on the black screen.

  I tried to start in safe mode to see if the same problem which he passes, I can connect via the SafeMode very well and have the available login screen and entered fine windows via safe mode.

  I get ideas as to what I can do to solve this black screen?

  To confirm once again, this has happened after a windows update tries to install, but as I felt it had crashed I turned off the pc - no drivers graphics etc. have been installed for a long time - only this update of windows

  I hope you can help, thank you very much

  InnI

  EDIT: Just to add that I tried to do a restore point, but as I turned it off I don't have the option to do so.

  Hi Martin,

  Thanks for the reply.

  I tried something last night after going through loads of forums.

  I tried F8 for advanced startup options, and I'll give you good last thinking setting up a go, known guess what, it worked!

  I was able to return in Office windows as usual, I even installed the update that it crashed on the last time, well, I think that he reinstalled the last update, it crashed on... anyway, I think I'm back to normal, but will check it out tonight but if you are still having problem try what I did It can work for you.

• Blue Screen of Death After Windows Update

  I was out of the House one night and while outside, my cell phone went through a routine Windows Update and restarted (what he did specifically I'm not aware of). Unfortunately, when I came back, I met a blue screen of death. I tried a system repair and restoration of the system, and none of them worked. I'm typing this from my wife's computer as we speak. I am very anxious, and I would like to use my laptop again. If anyone can help, please reply as soon as possible.

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  MS - MVP - Elephant Boy computers - don't panic!

• black screen of death after signing in

  Reference Dell e520 has worked well over the years.  After you install service pack 1 on Sunday morning, he started going crazy.  would get to sing it in the page, but after you have signed the screen would go black.  Slider still there and moves.  Ctrl alt del will bring up the screen and allow you to stop.  If it has started in safe mode but nothing seems to work.  System Restore does not seem to help.  I got an error message in SafeMode on video card does support the 3-d.  Someone at - it ideas

  Can you install a driver that is not correct for your hardware through Windows updates.

  Try this:
  

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Dell recovery options:

  http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=339949

  Above is Dell to reinstall Vista from the DVD on your computer.

  http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=336966

  And that way if you have a recovery partition on your hard drive.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or try the repost in the appropriate Forum for your question:

  Windows Update Forum:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• Blue screen of death after the update installed at startup upward.

  I have windows xp sp3 after installed updates don't know which ones, because the installed when I stop and 52 of them there I now get a blue screen of death which says:

  Stop: c000007b {bad image}

  The application or DLL? \c:\windows\system32\winsrv.dll is not a valid windows image. Please check this against your installation diskette.

  I can't go to the safe mode get the same error and same with the last known good configuration. I can't even to safe mode command prompt, system, or debug mode recovery still giving me the same error. I repaired windows 3 times already and the same thing happens each time after that some update that I don't know he messes all this. Give me advice. I have antivirus Iola system mechanic. I think just to wipe the entire disk and do a clean install if you do not have anything else to tell me I'll do it, but I don't know if that even the problem will be solved because there seems to be a problem of windows software update. I also notice from the internet explorer 7 installed it stops working a few flashes upwards on you whenever you try to open it up if it's maybe part of the problem too. I do not plan to let internet 7 install go into all this time.

  Install the updates one at a time or 5 at the time may not be a bad idea.  Then when it breaks watch you and see if one of those is eager to replace your winsrv.dll file.

  You said you DO or DO NOT have to System Mechanic configured to run at startup?  Sometimes after installation of the updates, who see the new files (and if they are obsolete), can interpret the new legitimate files to be a threat.  If you could get started and uninstall that (at least temporarily) that would eliminate this possibility of this equation of many variables.

  The Dell has a number of service tag sticker and if so what does it say?  You can search for things by service number

  You should make a bootable CD of XP (no XP media required) Recovery Console.

  You see, Microsoft support engineers won't tell you how to do this either - since there is not an article of KB Microsoft Bing and link to.

  If you have a SATA drive, which will give you another challenge because you need to maybe get into BIOS and temporarily change the disk other than SATA configuration mode so the Recovery Console will be able to see, replace the suspicious winsrv.dll file, change the SATA drive and reboot...

  First, do the XP Recovery CD of Console and if you are able to use a system of work to ensure that the CD you made at least boots (you don't have to "do" something with it), which would be a good thing.

  Here's how:

  If you have no XP bootable media (or aren't sure you have) create a bootable XP Recovery CD of Console and do not forget.

  This is not the same as recovery disks that might have come with the acquisition of the system store.

  You can make a bootable Recovery Console CD by downloading an ISO file and burn it to a CD.

  The ISO bootable image file you need to download is called:

  xp_rec_con. ISO

  Download the ISO from here:

  http://www.mediafire.com/?ueyyzfymmig

  Use a new CD and this simple and free program to burn your ISO file and create your bootable CD:

  http://www.ImgBurn.com/

  When you install ImgBurn, DO NOT install the Ask toolbar.

  Here are some instructions for ImgBurn:

  http://Forum.ImgBurn.com/index.php?showtopic=61

  It would be a good idea to test your bootable CD on a computer running.

  You may need to adjust the computer BIOS settings to use the CD-ROM drive as the first device to boot instead of the hard drive.  These adjustments are made before Windows tries to load.  If you miss it, you will need to restart the system again.

  When you start on the CD, follow the instructions:

  Press any key to boot from CD...

  Installing Windows... going to pronounce.

  Press 'R' to enter the Recovery Console.

  Select the installation that you want to access (usually 1: C:\WINDOWS)

  You may be asked to enter the password (usually empty).

  You should be in the folder C:\WINDOWS.  It's the same as the

  C:\Windows folder that you see in Solution Explorer.

  The Recovery Console allows base as file commands: copy, rename, replace, delete, chkdsk, fixboot, fixmbr, cd, etc.

  For a list of the commands in the Recovery Console, type help at the prompt of commands or read on here XP Recovery Console:

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/recovery_console_cmds.mspx?mfr=true

• Movie Maker black screens. AVI after nVidia update

  I have been using Windows Live Movie Maker (15.4.3538.0513) for several months with no problems.  I've updated my nVidia drivers last night and now I get a black screen when you import .avi files into Movie Maker.  It worked before.  I did a system restore to the previous version of the video driver and Movie Maker is capable of processing the .avi files.  I also tried to reinstall the codec files, but I am at a loss on where to go next.  Help?

  .wmv files seem to be working before and after the upgrade from nVidia, but FRAPS capture .avi files, and I'm not interested in going the extra step to convert - it worked fine before.

  Looks like roll back the video driver is the answer. Unless you have
  a specific program that requires the view is not necessary to press to update
  anyway.

  Now, I see that you use Windows Live Movie Maker and this is why
  There is no compatibility tab. I guess I think of Vista Movie Maker 6 when
  I see a question of Vista.

  FWIW... .avi files can be converted to a lot in most of the converters and
  insofar as quality loss... the files will be converted in any case when Live Movie
  Machine saved as WMV.

  Vista Movie Maker 6 (better IMHO application) can record in DV - AVI.

  The following chart shows where the DV - AVI option.
  http://www.Papajohn.org/IMGs/Vista-PublishToComputerChoices.jpg

• Screen resolution changes after Windows updates

  New update keep affecting my screen resolution in large print? When I install as a group, I have to restore it using an external hard drive.

  Hello Steve,.

  Thanks for posting your question on the Microsoft community.

  I would like to know some information about the problem so that we can help you better.

  What is the brand and model of your computer?

  Thank you for details on the question and your efforts to resolve.

  I appreciate your time and patience.

  This problem can occur either because of incorrect display settings or if the display driver is not updated or is corrupt.

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Please use the suggestions in this article and check the issue.
  Reference:
  Get the best display on your monitor
  http://Windows.Microsoft.com/en-us/Windows/getting-best-display-monitor#getting-best-display-monitor=Windows-7

  If this does not help, use method 2.

  Method 2:
  Update display driver of your computer from the manufacturer's Web site and check out them.
  Refer to this article:
  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

  See also:
  Automatically get recommended drivers and updates for your hardware
  http://Windows.Microsoft.com/en-us/Windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• Black screen of death after allowing the download of Windows updates

  If I turn off the Windows Update (never check the updates), everything works fine. If I put "Download updates but let me choose whether to install" I have problems. The PC continuously restarts itself just as the Windows password box appears.
  I find that even if I said not to install updates, it does not account for this and will forward any how. The stop button indicates that the fixes will be installed (kb973923, kb973525, kb936514 & kb956828) after some difficulties, I can get it to boot. And then, during the stop, it install another patch kb960003. Then again, at shutdown, it install another patch. I can't tell which one is installed at this stage because it is impossible to get it working again. Safe mode does not help. I have to go back to a restore point before I set windows update to download the patches use the ERD.
  Why it installs fixes when I told explicitly not to do so?
  How will I know what is\are the origin of the problem patches?
  I have to run my PC without updates, which is obviously not a good idea
  The problem began in late December, front, then it worked OK.

  Hi Mike,.
  Thanks for the reply
  I tried your suggestion without success
  But I think that I managed to solve the problem by updating the BIOS of the motherboard - it has not occurred since.
  Very strange, I would not have thought there could be something in the BIOS that could cause this
  Thanks a lot for your help

• screen resolution changed after Windows update

  PC: Dell Vostro 220 s

  OS: Windows XP Professional SP3

  Monitor: Dell 2009WFP LCD, is the native resolution of 1680 x 1050 (according to CNET review)

  Problem: After an automatic update of Windows, my screen resolution has been changed to 800 x 600, where the police has been huge and fuzzy on the screen.  Then, I realize now the display settings only have 5 options, 800 x 600, 1024 x 768, 1280 x 1024, 1600 x 1200 and 1920 x 1440.  The last of them is out of range.  So I put it to 1600 x 1200, but everything on the screen appears stretched.

  I tried system 1) at the earliest days of restoration, 2) unplug the monitor and reconnect the monitor, the monitor 3) download the Dell Web site WFP2009 driver, nothing works.

  Nothing has similar problems, how do I get the near resolution of 1680 x 1050, which is classified to the native resolution for this monitor according to the CNET Web site, and I vaguely remember what the maximum resolution in the display settings.

  Appreciate any help.  Thanks in advance.

  Hi mumimi,

  It seems that your system was shipped with Intel graphics card. As several drivers are appearing with exclamation points, I would say that you can download the latest drivers here-> enter the serial number of your system-> select OS--> download/install drivers in good order as given here.

  Please respond to the findings. He won't be far away.

• Satellite A200 - black screen of death

  Hi all

  I have a Satellite A200 PSAFCA-01K00J model. This model, I bought Harvey Norman in Australia, but I can't find any registration on the web site of current Toshiba or abandoned. This sux because I am looking for any bios updates available to address a recent black screen problem.

  The first time this has happened that I was able to reboot after removing the battery/cut the current to several times before its good. The next day, after an attempted works to install Kaspersky Anti-virus update the same problem... Power disconnected, removed, deleted drums (replacing the cylinder one and then the other to check the faulty ram memory cards) of ram and hard drive and then bled off residual tension with start button. Through this process several times before finally successful. I had to pass by it a few times since after restarts automatic windows updates, etc. I extracted the procedure to manually reset the bios by jumping it, but it's something I want to avoid doing this until I've exhausted all other options.

  Toshiba Satellite A200
  Model - PSAFCA-01K00J
  O/s - Vista
  Hard Drive - 160GB with 50 GB of free space remaining.
  System 32 with proccesors core duo. (intel)
  Bios Version/Date-phoenix Technology Ltd 5.20, 25/10/2007
  SMBIOS Version - 2.4

  Any idea of sourcing on the last correct bios or any other input gratefully appreciate it... :)

  > Black Screen Of Death
  What happen exactly when you start your laptop?

  By the way: I ve checked the download from Toshiba on http://www.mytoshiba.com.au/support/download page and can not find this old model of laptop. I don't understand that Toshiba to THE is some archives for old models like on the page of European support.

  Anyway, I don't think that BIOS is the reason for this behavior.

• HP Pavilion HPE h8 - 1213c: black screen of death because of the new graphics card (EVGA geforce gtx 960)

  I just bought a new card (EVGA geforce gtx 960) to kick some butt. But during installation, it seems to be held on a black screen of death? Not the most fun to see... in any case, I had asked the store clerk if it would work and he said to, but it doesn't seem like it does... Is there a new BIOS I should download or something? Any help would be nice...:.

  My computer is a HP Pavilion HPE h8 - 1213c

  The graphics card is an EVGA geforce gtx 960

  If you have both. You can use one or. PIN 8 can be used as a 6 pin as well.

  http://www.EVGA.com/products/ProductList.aspx?type=0 & Family = GeForce + 900 + Series + Family & Chipset = GTX + 960

  2 smaller cards use a single PIN 6. The rest use a single 8 pin.

• Black screen of death

  Hello team HP, well I have a problem that I solved as a few minutes ago, and then I start to download the windows update and the problem appeared again when, even before, with no changes and any other. so. My problem is "black screen of death" with NO cursor. I solved after 4 days it appeared, is almost (i gues) each logical possibility, but the solution had totally defrag my hard drive and install new and clean OS, after that, I thought I never see again (was naïve enough) now I type still working you in safe mod because only in this way its. Can you pls help me somehow? because after this 4 days im really pi * d stop. Thanks in advance for your support, your comments and your time.

  Is my product number: XC224EA#AKB

  Hi Donald,.

  One thing that strikes me is that you have tried this before and solved with a reinstall of windows.

  Who says software problem speaks of weare and not the hardware problem.

  You mention that you get a blue error screen which is too fast to get on an external display.

  Other Quen relocation complete Windows I don't see another option I solved the blue screen of death for others before, on a similar machine specifically associated with an update of windows.

  Is what you can do, when you get into safe mode, search in the "updates installed" for a specific windows, the kb2670838 update and remove.

  Then, you can try to start the machine again normally, if possible, go online and go to the HP website and find the driver download for your device and windows 7 operating system.

  In the list of available drivers, scroll to 'and QFE operating system' and that download and install (make sure that you first download the update on your own computer and then run, don't run it directly from the Hp website).

  That MIGHT solve your problem, but if not, your only option left is to reinstall windows.

  If you need to reinstall windows, I suggest you rather quickly thereafter, go and download above mentioned QFE for your machine so you will have set the isue of update that is bothering you.

• Windows 7 black screen of death issue - y at - it a patch already? Since I want to install it quickly, but heard that it is such a mistake (or whatever it is). then, when it happens? Why? y at - there no fix for this "mistake"?

  Well, I actually added details in the section in question. I just want to know if there is a patch, and I think that this info will be useful for many people

  I think you (and the rest of the world) have been very seriously ill informed and took taken by irresponsible sensationalism last week. See...

  The story of 'Black screen of death' says journalism tech
  ['What about Prevx, they deserve to be laughed at the community of security for their role in this fiasco."]
  http://blogs.ZDNet.com/Bott/?p=1575

• Difficulty for nvlddmkm.sys Black Screen Of Death

  I think I finally found a solution for the black screen of death bugs nviddmkm.sys and all the latest drivers Nvidia.  It works on my IQ816 with NVIDIA 9600GS, this should work for most TouchSmarts who have black screens randomly.

  It is a free utility called RivaTuner which works with Nvidia cards.  You can get it here:

  http://downloads.Guru3D.com/download.php?Det=163#download

  Follow these steps:

  Install Rivatuner.

  Click OK when it gives you the box of not being a supported card or whatever.

  On the screen that appears, click on the small icon next to customize it's under the driver settings in the middle of the screen.  Then click on the map icon.  It looks like a video card and should be the first icon on the left.

  On the screen of the base clock, click the check box at the top to allow.  Click on detect when he asks.  The value of the drop-down list on the right to 3D.  Then set the clock of kernel to 550 or as close as you can get to it.  I had 551.

  You can check start with Windows or to wait and see if it is correct, and then return to the screen and check start with Windows.  Who will ensure that the setting will stay all the time.  Otherwise, it is just to the original settings.

  Click OK.  And it should be.

  If you need help, watch the video tutorial about it here:

  http://www.YouTube.com/watch?v=NU8_EMjSUf4

  So far, since I did that, no black screen at random death.  So this can be.

  I am pleased to announce, this was the solution for my plant video.  I got not a single accident because I did.  RivaTuner saved.  My pc works perfectly now.

• Does anyone has found a fix for the black screen of death on Mass Effect 3 on Xbox 360?

  My game Mass Effect 3 crashed on Xbox 360.  It freezes and becomes a black screen of death just prior to the start menu.  For some reason, is that xbox live associated profile.  It works on any profile other than the one I used and played through all 3 games.  I spent an hour and a half with xbox live support and they could not solve the problem. They also recognized that I'm not the only one with this problem.  We tried to remove and reinstall my profile, I downloaded my profile on the hard drive of my another xbox 360 console without result. We also moved all the parties backed up to the cloud and remove all content of Mass Effect 3, still no luck. They suggested that I come here and try to find answers and start a rallying cry for a patch to fix this problem.  It's extremely frustrating after playing every game Mass Effect 3 thanks to several times that all of my choices and just saved games be erased by a stupid bug in the game.  I have hundreds, if not thousands of hours invested in the series.  I don't want to start over with Mass Effect 1 and play through it again on a new profile.  Who can say this bug won't happen on my new profile anyway?  Please, if anyone else has this post problem here if you have resolved, or simply to add your voice to those who need this fixed a bug.  Thank you.

  Hello

  This forum is supported only for the Windows operating systems (have no idea why they told you to come here), so I suggest you to stay in touch with Xbox support.

  XBOX support:
  http://support.Xbox.com/en-us/games/browse#games%2Fpc-games%2FNavigationList {2} Ms