Acer-V5-573PG not detect bluetooth devices

Hello experts.

1. I've upgraded to Windows 8.1.

2. install the latest driver for bluetooth (Atheros 8.0.1.316) of http://us.acer.com/ac/en/US/content/drivers.

3 Bluetooth detects attached devices at first then suddenly not connected after a few seconds. I tried to send and receive a file, it works fine.

4. in windows 8, whenever I connect it is a window will open where you can view the files from a device connected to my PC. This disappeared in windows 8.1.

5. can I search the web for solutions and tried applying thos mentioned here:

a. http://community.acer.com/t5/Notebooks-Netbooks/Acer-V3-571G-Bluetooth-not-working-on-Windows-8-1...

http://www.wiknix.com/solved-Bluetooth-device-not-working-in-Windows-8-1/ b.

6 restarted my PC, tried (a.) above, press Fn + F3 once on at logo and the spinning of Acer points.

7 activate my bluetooth... NOW BLUETOOTH CANNOT DETECT ALL DEVICES MORE.

8. don't restarted my PC, tried (a) above, press Fn + F3 two times, not good, rebooted, tried 3 times, still no good!

9. (b), but it still does not work. I can't detect all devices.

10. I tried to uninstall the bluetooth driver on the Device Manager and to uninstall Atheros Bluetooth + WLAN on programs, rebooted and then install Atheros. Still, it cannot detect bluetooth devices.

11. system restore I've tried, on the normal mode and mode without failure, but system restore always display an error on not access the file because of the antivus... but I've already uninstalled my antivirus and disabled windows defender and firewall.

Help, please.

Now, I solved the problem. The problem is actually the old version of bluetooth suite could not be uninstalled when you uninstall in the devices or uninstall atheros bluetooth Manager suite + wlan in windows uninstall program. I solved the problem by following the instructions on this link: http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/unable-to-uninstall-atheros-blu...

And then install the following bluetooth 8.0.1.316 I got to asustek site.

Thank you by the way.

Tags: Acer Laptops

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