Acquisition of error after working on the virus cleaning network address.

OK, so these past few months Ive had a problem with a virus of hdd of thugs. Ive been trying to remove the virus completely for a while now, but this turns out to be more difficult than expected. Ive ran some tests antivirus and anti malware which have detected a few things, but still has not completely removed the propblem. I don't know anything about computers that makes it a little more difficult for me.

Ive been looking through a few threads here and I think I could be close to having this problem. The problem im having right now, this is when connecting to the internet I'm stuck on acquiring network address. Now ive seen someone mention that this could be down to the DHCP Client, now as I said I don't know much about computers or what this customer but when I try to next turn to the I get "error 1075: the dependency service does not exist or has been marked for deletion." again once I'm not sure what that means.
Ive tried to use AVG 2012, MBAM, unhide.exe, rkill winsockxpfix, but to no avail... Anyone got any ideas?
Thank you
Dave
  

It's time to start again and reformat/reinstall Windows.

Tags: Windows

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