Acrobat and Reader 8.  When you try to print, the memory could not be "read".

A user (without local administrator rights) does a job batch of Microstation and exported all his drawings in pdf format.  They open correctly in Acrobat 8 and Reader 8.  When he clicks on the button print, it gets the error below.  When I login with local administrator rights, I can print these accurate pdfs very well.  Here is the event/error log entry.   Any help would be greatly appreciated.   It runs Windows XP SP3.

Event type: Information

Event source: Application Popup

Event category: no

Event ID: 26

Date: 27/03/2012

Time: 17:27:46

User: n/a

Computer:

Description:

Application popup: 2012-03-27 C6-01. PDF - Adobe Acrobat Professional: Acrobat.exe - Application error: the instruction at "0x0436959a" referenced memory at "0x00000d28". The memory could not be "read".

Click OK to terminate the program

Click on CANCEL to debug the program

We tested with another nonadministrator account and Acrobat worked fine.  Therefore, the problem was in the user's profile.  We just its data saved, deleted the old profile and did reconnect.  This has created new profile.  Acrobat works beautifully.

Tags: Acrobat

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