Acrobat Pro update fails on the Mont Lion?

I'm under Mount Lion (10.8.5) and I tried to update Acrobat Pro 10.1.13 to 11.0.11. During the update, I wonder of "choose which version of Acrobat Pro, you want to update ' but version 10.1.13 is grayed out so I can't select and update fails. Is it not possible to upgrade to 11.0.11 on Mt. Lion? Can anyone suggest a solution? Thanks for the help!

Hi Jennifer

Let me guide you in the right direction.

You can update Acrobat pro 10.1.13 10.1.14 to not 11.0.11 a version.

Acrobat 10 & Acrobat 11 are two different versions. Updates are less version & upgrade is from one version to the other you need to buy.

You can also install the updates manually, please refer to this KB doc. update, patch | Acrobat, Reader 10.x | Windows, Mac OS

Let me know if you have any additional questions.

Kind regards

Nicos

Tags: Acrobat

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