Acrobat Pro XI does not open. Cannot turn off. Help, please.
I use Acrobat Pro XI on PC Windows 8.1 since January 2014 with no problems. Now suddenly Acrobat Pro XI open at all! For some reason any reader XI has also been installed and would open a PDF if specifically asked when this become a problem, so I uninstalled the drive where he was being stupid. Now I can't open any PDF file at all.
Acrobat Pro XI was purchased outright, as a stand-alone license (vs part CS6 etc. and not as a subscription service) and I can't open the program, I can't disable the license and uninstall/reinstall. And of course I can't do it via another program I don't have CS6.
I have CS6 on my Mac as a subscription service, but the Mac and Windows versions were coexist on my account since January so I see no reason why there is a conflict now.
The typical solution is to run repair from the control panel > programs & features. You could also try to download the updates and see if updates fixes the problem. Try first the repair (if you tried to drive). The updates are at http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows. With XI, they began to make the cumulative updates, so 11.0.10 should do the job. I know that you can install 11.0.09 and then update to 10, if necessary. When you do the repairs and updates, disable the anti-virus if possible (not sure how to do this with the Defender).
Tags: Acrobat
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Von: Anurag_Gupta
Gesendet: Mittwoch, 19. May 2016 13:22
Year: Herr Schwatlo
Vacancies: Adobe Acrobat pro 2015 does not start
Adobe Acrobat pro 2015 does not start
created by Anurag_Guptahttps://forums.adobe.com/people/Anurag_Gupta> installation, updated, sign up for Acrobat - & discovers the discussion fullhttps://forums.adobe.com/message/8759659#8759659>
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