Acrobat Pro XI: "serial number valid but qualifying product is not found."

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  I need to re - install CS5 after having my hard drive has changed. But when I try it says ' serial number [removed by Mod] is valid but the product was not found on this calculation? Help!

  More information about this error is also available onhttp://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html who can refer you to contact support if necessary.

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  Stéphane

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  First time running Acrobat XI said serial number valid but is not supported product.

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  You try to install the upgrade from Production Premium CS6 version that requires a previous version of this production.

  Fortunately, you have the production premium CS5 full version also bought & registered.

  You must install this ir resrespective serial number because it is installed on this system or not.

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  Hello

  Please see -https://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

  I hope this helps.

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  Hello

  Please see error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,

  You can also view product describing was not found on this computer?

  Hope that helps!

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• Just downloaded Photoshop CS6 - "Qualifying product is not found on this computer." Help!

  Well, title says it all. I just downloaded Photoshop CS6 (an upgrade from Photoshop CS3 Extended).

  I went to enter the serial number, and when I did, a box pops up telling me that the "serial number you provided is valid, but calling it a product was not found on this computer.

  He goes on to say: ' to use this serial number, you need one of these eligible products. Please choose the one you have and enter its serial number. »

  The drop-down list under products includes: Adobe Photoshop CS4, Adobe Photoshop CS5, Adobe Photoshop CS3 Extended.

  Adobe Photoshop CS4 Extended, Adobe Photoshop CS5 Extended, Adobe Photoshop CS3 and Adobe Photoshop CS6 extended.

  Where is Adobe Photoshop CS6...?

  I am very concerned and would be very grateful to anyone who could help me with this problem.

  Thank you.

  Update: I decided to just re - enter the serial No. for Photoshop CS3 Extended and select the same option a few times more, and all of a sudden, he decided to work. To my great relief!

  The only thing I can conclude is that the system needed just a few minutes to update itself (maybe Adobe was waiting payment must be published by the Bank?).

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• Acrobat Pro XI serial number can be used to activate either on Mac or Windows

  I bought Acrobat XI Pro with Mac support. Can I use the serial number of the packaging used to activate an installion on Windows?

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• I get an error that the serial number provided is valid, but one product calling could not be found.  Acrobat Pro XI shows not under selection product.

  

  Under Select a product, Acrobat Pro XI does not appear.  I downloaded Acrobat Pro XI.  It's on my desk.

  You purchased an upgrade. If you just need to prove that you are allowed to discount. To do that give you the OLD serial number of your OLD product - Acrobat X or 9 - when asked. This is the "eligible product. Do not forget to keep the TWO serial numbers for always, you will need to reinstall.