Acrobat Reader DC works fine and opens a PDF file without problem - until I have a word document open as well-, then the PDF file crashes. I can't open a PDF file, a word document is also open.

Acrobat Reader DC works fine and opens a PDF file without problem - until I have a word document open as well-, then the PDF file crashes. I can't open a PDF file, a word document is also open.

For troubleshooting, you can disable the Protected Mode (https://helpx.adobe.com/reader/using/protected-mode-windows.html#id_94783) and see if that solves the problem. If the problem persists, please re-enable the Protected Mode to improve safety.

Let us know how it goes.

Tags: Acrobat

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