ACS 3.3 to 4.0 upgrade problems

Guys,

I have a Cisco ACS 3.3 running on a win2k platform server and I need to upgrade to ACS4.0 on win2k.

-3.3 backup and restoring files on web interface 4.0 does not work;

-the same operation using csutils.exe works not (csutil b [...], then csutil - r [...])

-J' installed the new machine with ACS3.3, I imported the data/group/user with csutil, then I installed ACS 4.0 using setup.exe. The result is that the ACS services will not start

Anyone know what I need to do?

Thank you

Rob

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Hi Antonio,.

-3.3 backup and restoring files on web interface 4.0 do not work.

* It won't work, because in ACS we can back up and restore the database among same versions only of the ACS, also applies to replication.

-the same operation using csutils.exe works not (csutil b [...], then csutil - r [...])

* Answer will be the same as above.

-J' installed the new machine with ACS3.3, I imported the data/group/user with csutil, then I installed ACS 4.0 using setup.exe. The result is that the ACS services do not start.

* Normal this is if you hit a bug, that when we try to upgrade a database of ACS 3.3 (x) xx of ACS 4.0 build we have leak customer spaces AAA and/or servers writing AAA in databaae, and that can cause a problem. But we cannot not be hitting this bug.

How to upgrade:

[1] make sure we follow the path correct upgradation and supported:

http://www.Cisco.com/univercd/CC/TD/doc/product/access/acs_soft/csacs4nt/ACS40/rnwin401.htm#wp37488

[2] then follow following steps upgrade:

http://www.Cisco.com/univercd/CC/TD/doc/product/access/acs_soft/csacs4nt/ACS40/install/install.htm#wp1041858

Summarizing link above, just run installation of ACS 4.0 on an existing installation of ACS 3.3, and the installation program will ask itself, to save the previous configuration, select Yes at this time.

Let me know if it helps. Please rate if this helps.

Kind regards

Rafael Lanna

Tags: Cisco Security

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