ACS 5.2 error 22056 object was not found in the identity applicable store (s)

Hi, I have two ACS v 5.2 (primary and secondary) and some users are in stor in-house and others are in the ad.

Local site topology is like this:

PC - AP - WLC - ACS - AD

Authentication method is PEAP(EAP-MSCHAPv2), and all users have the company certificate installed. In users of client OS is Windows 7.

Users worked very well, but some reports disconnections of intranet users. I see in the ACS connect many "22056 object was not found in the identity of the point of sale." and "24415 Active Directory user authentication failed because the user account is locked out" alarms.

I thought that it was because the user located in the AD of basic data, but sometimes the same user is authenticated successfully and other that I see the "22056..." or "... 24415" alarm signals.

I changed the primary role for ACS to works as secondary and we see the same alarms.

I Don t know is a matter of ACS, and how to resolve this...

Please helpme

Thank you...

Hello

How you are authenticating these users? They are present in the local database of GBA? If so, have you checked the State from inside account to see if the user account is still active and that it is not disabled?

Thank you

Tarik Admani
* Please note the useful messages *.

Tags: Cisco Security

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