Action of 'Reply with template' missing the Message filters choice "perform these Actions."

Hello

I just installed the latest version of Mozilla Thunderbird (24.4.0) and I am trying to create a "vacation response." I read on Mozilla's Support site:

Another option is to create a message filter and respond to all incoming messages with a model.

(see https://support.mozilla.org/en-US/kb/vacation-response?esab=a & s = out + of + the + office & r = 3 & as = s )

I created a template and saved, and then I tried to create a message filter. However, there is no option for "Reply with template" in the list of choices for the action to perform. I see choices of action, for "Copy Message To", "move the Message to ' and"Forward Message To", but not"answer with model.

Why is it missing and how to get what it appears?

Thank you for helping.

Hi sfhowes,

I think I knew what is happening.

First of all, I am a new user of Thunderbird. I have been using e-mail program from Apple on my Mac for many years. Since the upgrade to Maverick, his remark that the Mac mail program is unstable sometimes causing my Mac to freeze, sometimes lose my ability to change windows desktop, and slow clumsy scrolling problems in the e-mail program, but also the temporary e-mail program freeze.

I installed the latest version of Thunderbird this weekend and am just become familiar with it. I have configured all 8 of my email accounts and they all worked very well. Then I added the Conversations module and I wanted to be able to rearrange the order of my eight accounts and found that Folderpane Tools was the ticket and it worked... had not noticed it was only up to 23... but it worked on 24.

I said incorrectly that the Folderpanes changed the way that my folder pane displays things. It's the Conversation that made... FolderPane Tools let me reorganize and that's all. But information changed the way the things that have been presented in that in records added to organize by inboxes, sent, trash, etc. And models was one of these records, he added.

Being unfamiliar with the models as I'm new to Thunderbird. Here is what happened. I created a message and saved as a template. I didn't realize that it was married to a particular account. And when I looked at the file of models I do not remember to see a subfolder for the specific account, for which the model was.

After reading your last email that I removed the two add and my accounts appears in the folders pane as they did originally, most notable was the Inbox and folders of model disappeared.

I tried to create a filter for a specific account and the problem remains, but I was wondering where my registered design went because I couldn't find it. So I created another and discovered that has created a new folder called Templates for the account that I was trying to make the filter "reply with template". And then I could see the "reply with template" option when creating a filter.

To understand what was wrong in the first place, I reinstalled the Conversations, and all folders (Inbox, sent, trash, models) have been reinstated. I looked in the template folder and saw two subfolders, one for the account that I just created the new model and one for my default account. In my default account was the original model I've saved. And now when I try to create a filter by using the original template, I see the answer with the template option.

I can no longer reproduce the problem since the Conversations, creating a second template and then uninstalling reinstalling Conversations.

So, the problem is solved, but something is not quite write when the first model created during the installation of the add-on of Conversations. I don't remember see a subfolder in the Templates folder when I created the first model... I could be wrong, but all I remember is the model itself in the Template folder, and not in a subfolder. So I guess that the answer with the Template option did not appear because the model I made did not seem to be assigned to an account.

Thanks for help.

Tags: Thunderbird

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