Activation of Smartphone Blackberry blackBerry

Please help me...
My blackberry is not registered. My BIS could not be activated... May be, my PIN was blocked because I can not bbm, email, appworld, etc...
Please help me...

You must be a subscriber to your mobile operator's BlackBerry data plan to see the device for service BBM and email. Contact you mobile provider to learn more about the BlackBerry data plan.

Tags: BlackBerry Smartphones

Similar Questions

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    OK, so my "BOLD" broken and I just returned it today, well actually I got a brand new (apparently mine was irreparable!) but anyway, everything's fine, except that my internet is not saved etc and so I have no internet access.

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    Thank you

    I don't know what country you are located, but for sure Orange have the possibility to send service directories and connect n on your account.

    Here are the samples

    Orange UK

    Orange Dominican Republic

    And here's the BIS login carriers worldwide

  • Activation of Smartphone blackBerry for QuickLaunch code no longer works

    I had to pass the rounds about 3 times in the last two weeks with VZW due to problems of material with the phones.  Today, I had to get support to fix the My World because of the PIN login an overrun.

    Now when I connect and I see my purchased app I don't then turn due to having an invalid activation code. When I contacted the support to code, I was told to open a ticket with RIM for this.

    Well, when I try to open a ticket I get invalid PIN during the presentation of the ticket.


    There are some problems with the pines rejected on the forms currently - mine has recently been corrected, so don't feel like you're singled out. To remedy this, there is a special procedure that RIM has allowed us to provide... but may not be posted in these public forums. Therefore, please check your private Messages on this site for a PM from me with instructions on how you need to proceed.

    Sorry for the trouble, but RIM assures us that they are working.

    See you soon!

  • Activation of Smartphone blackBerry after software update

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    Wolf, if you don't use BES, the company, the warning does not apply. Ignore it and continue.

  • BlackBerry OS Smartphones Blackberry Bold 9900 software update from version 7.0.0 to version 7.1.0

    HELO everyone

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    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

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    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

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    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Internet from Smartphones blackBerry stuck on BB Bold

    Hello world

    Last year, I left the company that I worked and they gave me a spare BB "BOLD". They used to have a BED server until 2013, and that's they had a few blackberrys as spare part.
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    Thank you very much


    Looks like there may be a policy on the camera.

    Can you see the following blog post and let me know if this can help?

    How to remove an obsolete IT policy from a BlackBerry smartphone which has been activated on a BlackBerry...

  • BlackBerry Smartphones BlackBerry contacting Support for help

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    In my humble OPINION, the best way to manage the massive file management activity is not via the interface of the device. Rather, mass storage Mode can treat your BB as a USB on your computer and use your computer interface to manage your files:

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    Good luck!

  • How can smartphones blackBerry I redownload the apps purchased on another blackberry smartphone?

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    Could someone help me on this? Thank you

    Hello and welcome to the community!

    To reinstall your applications, see this KB:

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    For more information, registration keys, see this KB:

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  • Smartphones blackBerry Email help please!


    Recently, I had to send my curve away from setting the led screen and received the same phone as a loan. She has set up my e-mail account and everything worked fine and dandy.

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    But I get no emails. Both my accounts are set up and all my previous emails are there until she me back on since the article ready to mine. How can I fix it? What I have to go to Sasktel and ask them to do?

    Thanks for any help and suggestions!

    Hi and welcome to the forums!

    Looks like the employee of Sasktel has not set up your active device on BIS.

    Try the links before for help.

    Thank you


    Change of KB04322 the phone smart BlackBerry PIN in your BlackBerry Internet Service account

    KB00510  How to register your device

    KB11935. If you receive an error message when you try to change the smartphone BlackBerry PIN in your BlackBerry Internet Service account.

  • Smartphones blackBerry "BOLD": cannot open attachments to emails or send emails

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    First of all, what is the book of service? because I saw another post saying try to reset but I don't know how I could go about this.

    Secondly, any ideas on what I could do to make it work again? Is there a system restore? Or restore default settings to get rid of the changes I made when you use Desktop Manager to update my settings?

    Thanks for any help!


    On the Blackberry will first of all for advanced options options-host routing tables-press menu key and select Register now.

    You will receive an activation message. You are now properly registered with the network.

    The next thing is to send service directories. A service book contains information that configures the interaction between smartphone BlackBerry with the BlackBerry Infrastructure. It also allows specific services for your BlackBerry device.

    In the Blackberry, use the email Setup icon and log in with your username and password and send service directories.

    The attached link has pictures to show you how. You will receive an activation e-mail for each account that you have configured on your device.

    You should now be able to send and receive emails and open attachments. Test it to make sure it works.

    If you find that you can send and receive but not to open attachments, the second link will show you how to reset

    your Blackberry attachment service.

    Thank you


    Don't forget to adjust your thread.

    Put the check mark in the green box containing your answer! Thank you

    Service books

    Spare part if necessary difficulty:

  • Smartphones blackBerry eception exception: Application net_rim_medialibraryplayer (291) does not. process is completed

    Hello world

    I'm listening to music with my blackberry 9700, but as soon as I select a title and click on play all crashes and I have to restart the device.

    After indicating my pin code, I get the error message "eception exception: Application net_rim_medialibraryplayer (291) does not; process is completed.

    What this means and what I can do about it?

    Your help is really appreciated.

    Thank you very much in advance.


    Hi and welcome to the forums!

    "After indicating my pin code, I get the error message" eception exception: Application net_rim_medialibraryplayer (291) does not; process is completed.

    Do you mean your device is password protected, and you enter the "pin" or you

    must enter a PIN in order to listen to a song?

    I guess that your support is on a memory card, if you take it off you have the same error?

    No problem with the ringtones and alerts?

    The first step would be a traction battery as shown below.

    No data will be lost when you do the following: remove the battery while the device is activated.
    Replace after one minute, let the device reboot 10 minutes, see if the problem is corrected. I like to leave the device completely reindex the files.

    If this doesn't solve your problem, try raising the phone in safe mode;

     KB17877 How to start a BlackBerry smartphone in safe mode.

    Check the settings of your media card, if they are correct, reverse them and reset. Then battery pull.

    Use the following settings in the segment of memory of the menu options.
    (options > memory)
    Card support ON
    NONE encryption mode
    Media transfer protocol WE
    WE support mass storage
    Auto enable mass storage support when it is connected TO

    (still in status > scroll to security options > encryption0)

    Make sure of course have no content protection enabled.

    Battery pull what happens?

    If all else fails, I would use the following to verify your card (save the media BEFORE!)
     ' KB14745 ' " Memory card error, please use disk utility control on computer" is displayed on the home screen of the smartphone BlackBerry.

    I've left the best for last, which would be a wipe and charging the device, OS, after a full backup successful device using Desktop Manager.

    Try and see if you can get the following error information:

    KB17215 How to extract information from a BlackBerry smartphone with the Chargers or incorrect command line tool

    And the last would be the device OS reload.

    KB13323 Untrapped exception errors appear on the BlackBerry smartphone

    Let us know how it goes!

    Thank you


  • BlackBerry Smartphones Blackberry to take apart and put back together.

    No, I don't mean remove the physical device.

    My company (finally) made me a Blackberry (Bold 9650) so I could learn to do things like it backup, restore and so immediately and (better) to provide technical support for others.

    So, I would like to know:

    1. how to back up my Blackberry?

    I have e-mails, contacts and appointments calendar and your Internet favorites.

    Would I need (as I believe...) to connect the device to a computer via a USB cable and somehow save these items on the computer?

    Is it a synchronization for this software?

    2 restoration

    I guess I want to reverse the process above.

    3 secure wipe

    Some time ago, in another section, I was told that it would probably be necessary, if a Blackberry into a movement of one BES/BPS server to another, to wipe the device and then turn it back on.

    Wipe the unit would, I guess, delete the personal data, hence the master back to the top and restore operations.

    What a wipe erases exactly (and what don't we not delete)?

    4. What is (re) activation after a wipe?

    Wiping the Blackberry does include eliminating the activation information (I guess for that), it seems that I have to reactivate with my ISP (Verizon, in my case), correct?

    Now, I won't do this 3 times a week, every week, but can I reactivate my Blackberry as I want? I just call Verizon like I did at the beginning?


    Yes, the subject line is a little off the mark! I'm afraid that some people may not even venture into your thread accordingly. However...

    mwerner wrote:

    1. how to back up my Blackberry?

    2 restoration

    • KB23680 How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software6.0
    • KB12268 Supported by BlackBerry Desktop Software for synchronization applications
    • KB17022 How to set up BlackBerry Desktop Manager synchronization settings

    mwerner wrote:

    3 secure wipe

    Some time ago, in another section, I was told that it would probably be necessary, if a Blackberry into a movement of one BES/BPS server to another, to wipe the device and then turn it back on.

    Wipe the unit would, I guess, delete the personal data, hence the master back to the top and restore operations.

    What a wipe erases exactly (and what don't we not delete)?

    Hmmm... I'm not sure on the migration of one BES to the other, but I know that a WIPE has no effect on the it policy. I don't know if the migration to an another BES replaces the policy of IT or not. Nevertheless:

    mwerner wrote:

    4. What is (re) activation after a wipe?

    Wiping the Blackberry does include eliminating the activation information (I guess for that), it seems that I have to reactivate with my ISP (Verizon, in my case), correct?

    Now, I won't do this 3 times a week, every week, but can I reactivate my Blackberry as I want? I just call Verizon like I did at the beginning?

    Reactivation as with the carrier. For the Association, is a lack of prejudice no-fault to reactivate with them. Simply dial * 228 and select Option 1 (then again and select Option 2). You don't really have to call and talk to them because your BB is fully registered on their network the first time you activate... on CDMA networks, there is much more "hardcoded" into the network (where the greatest difficulty taking CDMA devices and use them on another CDMA network).

    I hope this helps!

  • How to download music content of the smartphone BlackBerry 8530 for Windows Media Player?

    Connect the Blackberry Curve 8530 to USB connection default to the Windows Vista system to Windows Media Player-device Set Up to Blackberry8530.  Choose to synchronize give 2 options in manage files on existing device.  Leave or delete existing files on the device and sync to the space available.  Choose to click 'next' only will configure sync.  How to download or transfer the contents of the music of smartphone BlackBerry 8530 for Windows Media Player?  Content music on BlackBerry has been added to the same player before being wiped and reprogrammed.

    Hi Timothy,.

    You can use the software provided by the camera to transfer music from your device to the computer. You can consult the documentation provided with the device.

    Windows Media Player is used to copy music, videos and pictures of the Player library to a portable device, such as a compatible MP3 player. See the link below


    You can know


  • BlackBerry Smartphones Blackberry Priv bricks during update MM

    Hello everyone,

    As a user of BB for a long time (since the curve 8310 until the Passport), I couldn't resist the temptation and I ended up buying a private AT & T unlocked the B & H store in Manhattan during my vacation.

    As soon as I come home in Spain, I started the MM updated procedure with an autoloader, according to the following instructions:

    I downloaded the SW AAF355 version and drivers USB (computer restarts after the installation).

    Installation script has detected the Priv in fastboot mode after lowering the volume + key combination of power and apparently started the update, but suddenly the phone restarted with black screen and led flashes between purple and green.

    Quick notes: I've updated devices BB10 via autoloader a couple of times and I did the update did not complete successfully using Mac OS (latest version), but I tried tha same procedure from a W7 PC too.

    Now, I'm still stuck with black screen and led flashing and computer does not detect the phone more. I tried all combinations of possible keys try to restart the phone but no luck.

    So I ask help to members of the community on what can I do to get it fixed, cause I think that the problem of Mayor is I'm in Spain...

    Thanks in advance.

    OK, it seems that I finally I could remedy then I'll write the steps that I followed, just in case.

    In my case, I was not able to start the phone in following mode fastboot with all combinations of keys, and the computer it has not detected:

    -Low volume + button.

    -High volume + button.

    -All buttons pressed at the same time.

    But after some trial and error, I pressed the middle (the toddler between flight up and down) button + power button and the phone started in mode 'starting'

    The computer detects it and loaded MM autoloader (first attempt get stuck again, but a 2nd went until the end). After that the phone boot up normally.

    Thanks to all the members of the BB community and have a nice day!

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