"Add a printer" window does not display DeskJet 6988 in Snow Leopard 10.6.1

I have a DeskJet 6988 printer that is connected wireless to my home network. I have two Macs, two Snow Leopard running that allows to connect to my DeskJet 6988 Hello impression. After the upgrade, the "Add a printer" window would not show my printer. I installed HP v2.1 for Mac OS X printer drivers (available here: http://support.apple.com/kb/DL907) and also tried to reconnect my printer with an ethernet cable.

Message edited by aburks on 09/19/2009 11:19

I was able to manually add my printer by following these steps:

-Install Mac OS X 10.6.1 using the software update

-Install the latest drivers from HP printer from here: http://support.apple.com/kb/DL907

-Open System Preferences and go to the "Print & Fax".

-Click the "+" button in the lower left corner of the window of preferences "Print & Fax".

-Click the icon of the "intellectual property" at the top of the window "add a printer".

-Select "HP Jetdirect - taken" in the "Protocol:"drop-down box.

-Type the IP address of your printer in the "address:"field.

-Make sure that the "print using:" drop-down list reads ' HP Deskjet 6980 series ' "»

-Click on 'Add' in the lower right of the window "add a printer".

Your printer should work! The key ingredient is to select 'HP Jetdirect - taken' in the 'Protocol' drop down box, I tried "Line Printer Daemon - LPD" and it did not work.

Message edited by aburks on 09/19/2009 11:20

Tags: HP Printers

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