Add Printer__ Windows cannot connect to the printer. Access is denied

Laptops have just loaded with Windows 7 Pro on my domain. Try to load printers to a print server. Print server running Windows 2003 R2.

When I log in with a user profile, I go to devices and printers------click Add a printer-network printer select------I see a list of printers on the print server - choose the printer that I want to load------asked if I have confidence in this printer - click install drver------opens window files Coping - green bar moves as if it were loading drivers------then just before you get to the window asking if you want to make a default printer. open window that says - Connect Add Printer (X RED) for printer Windows cannot connect to the printer. Access is denied

Changes to device settings to allow the user load the drivers. Check the security access (everyone has permissions) for this printer on the print server.

Disable UAC control on the laptop. Group Policy has changed restrictions point and print.

But this same user can log on to another computer on the network, which has loaded XP Pro and can load the same printers that are denied with windows 7 pro

As a network administrator, I can log on to laptop computers and load A B and C printers.

So I can log on as a user and then I can load A B and C printers, but as a user I want printer D I get the same message as above.

Thank you in advace for your help


This is the solution I received and seems to work.

You have to go into the local group policy on Windows 7 computers, and not on the server.

Go to the Group Policy:

Computer Configuration\Administrative Templates\Printers\Point and printing Restrictions ss SET TO OFF

User Configuration\Administrative Templates\Printers\Point and printing Restrictions ss SET TO OFF

Tags: Windows

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