Adding HP ePrint home and Biz iPhone app - mal printer cannot find the email address of the printer

I'm trying to connect my HP Photosmart c6380 to my iPhone. I have already downloaded the app and my printer is connected to my wireless network, as is my iPhone, but I can't add my printer to the app.

When I go to 'Manage ePrinters' and try to add a printer with the + button I see 3 choices:

Add x to list: "no available ePrinters.

Manually add: I can't find the printer even email address using the instructions available on the ePrint centre.

Add the WiFi network: my printer is not shown in this list, so it does not support Autodiscover.

So I guess that if I could just find email address of my printer that would connect to my iPhone for wireless printing, but I can't for the life of me find.

Any help is greatly appreciated.

Thank you.

Hello amybett,

I have bad news and good news. The bad news is that your printer is not Airprint/ePrint capable. However, the good news is that with the HP ePrint capable home and Biz iPhone app, it didn't need to be Airprint/Eprint, as it is connected to the same network as your phone.

Here are the steps that you want to print something:

1. installation of the application by filling in the electronic registration and entering the code (which I believe you have).

2. Select the item you want to print by using the menu in the application (Photo Albums, files saved, Web browser, etc.).

3. Once you select the item, you should see article and a big button "Print" under him.

4. If the printer you want to print to is not listed above the 'Print' button, select the icon on the right (key/computer), and then select the printer you want to use (and other parameters).

5. press the button 'Back' at the top left, then tap "Done" (blue top-right button) and then press the 'Print' button to print your article.

Let me know if you still have problems after following the guide above.

Tags: HP Printers

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