adjust the printer settings

my printer has suddenly stopped printing in black ink, after installing a new cartledge. I can't find how to enter printer setting to possibly adjust the black ink. It prints in color.

Any help would be appreciated.



·         What is the brand and model of your printer?

·         What happens when you try to print in black?

·         Have you received an error message?

Method 1: I suggest you try to print a black-and-white test page and find the issue.

Method 2: Clean the print cartridge nozzle and check for the issue. To do so follow the steps below:

(a) unplug the printer from its

and remove the device print cartridges. Most printers contain at least two cartridges, one for black and one for the color.

(b) locate the small holes in the printer where the toner cartridges are installed. Put 10 drops of isopropyl alcohol in each nozzle using a pipette.

(c) use a soaked q-tip with alcohol to swab around the nozzles to loosen and remove dried ink that has accumulated on top. Let the alcohol evaporates.

(d) run the printer cleaning and diagnostic test. Repeat steps 2 through 4 as required until the printer produces clean copy.

Also check the settings of the printer.

Reply back with more information, helping us to better understand the issue.

Tags: Windows

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