Adobe Acrobat DC crashes when adding or replacing pages

In a several page file when I try to add or replace a page it crashes. Is there a known issue with this application?

Hello Glenn,.

Thank you for your response.

Please visit the below mentioned link and follow the instructions on how to uninstall Acrobat on MAC:

Installation, uninstallation of Acrobat X | Mac OS

Let me know if you get an error while doing the same thing.

Kind regards

Ana Maria

Tags: Acrobat

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    Process: AdobeAcrobat [478]

    Path: / Applications/Adobe Acrobat Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat XI

    ID: com.adobe.Acrobat.Pro

    Version: 11.0.06 (11.0.06)

    Code type: X 86 (native)

    Parent process: launchd [156]

    User ID: 502

    Date/time: 2015-04-27 11:04:46.052-0400

    OS version: Mac OS X 10.8.5 (12F45)

    Report Version: 10

    Interval since last report: s 266994

    Crashes since last report: 18

    Per-App interval since last report: 588854 sec

    Per-App crashes since last report: 17

    Anonymous UUID: 52DAFC52-D022-7930-F507-0BBA974090BF

    Crashed thread: 0 dispatch queue: com.apple.main - wire

    Exception type: EXC_BAD_ACCESS (SIGSEGV)

    Exception codes: KERN_INVALID_ADDRESS at 0x000000000e182000

    VM regions near 0xe182000:

    mapped rw-000000000e16f000-000000000e182000 [76K] file-/ rwx SM = COW/library/Extensis / *.

    ->

    ATS (font support) 000000000e19c000-0000000010239000 [32.6 M] rw-/ rwx SM = COW

    Thread 0 crashed: Dispatch queue: com.apple.main - wire

    0 com.apple.ApplicationServices.ATS 0x9565c177 _eFOGetFontTableDirectory + 455

    1 com.apple.ApplicationServices.ATS 0 95666636 _eATSFontGetTableDirectory + 100 x

    2 com.apple.ApplicationServices.ATS 0x956823b5 ATSFontGetTableDirectory + 77

    3 com.adobe.CoolType 0x0299a3c3 0x298c000 + 58307

    4 com.adobe.CoolType 0x0299a2c6 0x298c000 + 58054

    5 com.adobe.CoolType 0x02b0c7f2 0x298c000 + 1574898

    6 com.adobe.CoolType 0x02b0cbce 0x298c000 + 1575886

    7 com.adobe.CoolType 0x02a6a16a 0x298c000 + 909674

    8 com.adobe.CoolType 0x02a6a685 0x298c000 + 910981

    com.adobe.CoolType 9 0x029d9545 0x298c000 + 316741

    10 com.adobe.CoolType 0x02ac8520 0x298c000 + 1295648

    11 com.adobe.CoolType 0x02a791af 0x298c000 + 971183

    12 com.adobe.CoolType 0x02a79114 0x298c000 + 971028

    13 com.adobe.CoolType 0x02a78ffc 0x298c000 + 970748

    14 com.adobe.CoolType 0x02a793af 0x298c000 + 971695

    15 com.adobe.CoolType 0x02a14b27 0x298c000 + 559911

    16 com.adobe.Acrobat.framework 0x0100af89 0 x 86000 + 16273289

    17 com.adobe.Acrobat.framework 0x010023f9 0 x 86000 + 16237561

    18 com.adobe.Acrobat.framework 0x00835d24 0 x 86000 + 8060196

    19 com.adobe.Acrobat.framework 0 x 00234659 0 x 86000 + 1762905

    20 com.adobe.Acrobat.framework 00234271 x 0 0 x 86000 + 1761905

    21 com.adobe.Acrobat.framework 0x003d0c84 0 x 86000 + 3452036

    22 com.apple.Foundation 0x9318e1af __NSFireDelayedPerform + 413

    23 com.apple.CoreFoundation 0x98f73406 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22

    24 com.apple.CoreFoundation 0x98f72da5 __CFRunLoopDoTimer + 709

    25 com.apple.CoreFoundation 0x98f57bb2 __CFRunLoopRun + 1842

    26 com.apple.CoreFoundation 0x98f5701a CFRunLoopRunSpecific + 378

    27 com.apple.CoreFoundation 0x98f56e8b CFRunLoopRunInMode + 123

    28 com.apple.HIToolbox 0x988edf5a RunCurrentEventLoopInMode + 242

    29 com.apple.HIToolbox 0x988edcc9 ReceiveNextEventCommon + 374

    30 com.apple.HIToolbox 0x988edb44 BlockUntilNextEventMatchingListInMode + 88

    31 com.apple.AppKit 0x921e393a _DPSNextEvent + 724

    32 com.apple.AppKit 0x921e316c-[NSApplication nextEventMatchingMask:untilDate:inMode: dequeue:] + 119

    33 com.apple.AppKit 0x921d95cc-[NSApplication run] + 855

    34 com.adobe.Acrobat.framework 0x0008f1e2 0 x 86000 + 37346

    35 com.adobe.Acrobat.framework 0x0008d95f RunAcrobat + 307

    36 main 0x00077ed5 com.adobe.Acrobat.Pro + 91

    37 com.adobe.Acrobat.Pro 0x00077e71 start + 53

    Thread 1:

    0 libsystem_kernel.dylib 0x998f90ee __workq_kernreturn + 10

    1 libsystem_c.dylib 0x9425f0ac _pthread_workq_return + 45

    2 libsystem_c.dylib 0x9425ee79 _pthread_wqthread + 448

    3 libsystem_c.dylib 0x94246daa start_wqthread + 30

    Thread 2: Dispatch queue: com.apple.libdispatch - Manager

    0 libsystem_kernel.dylib 0x998f99ae kevent + 10

    1 libdispatch.dylib 0x93ba0c71 _dispatch_mgr_invoke + 993

    2 libdispatch.dylib 0x93ba07a9 _dispatch_mgr_thread + 53

    3 wire:

    0 libsystem_kernel.dylib 0x998f90ee __workq_kernreturn + 10

    1 libsystem_c.dylib 0x9425f0ac _pthread_workq_return + 45

    2 libsystem_c.dylib 0x9425ee79 _pthread_wqthread + 448

    3 libsystem_c.dylib 0x94246daa start_wqthread + 30

    Thread 4: Dispatch queue: priority to the com.apple.root.default

    0 libsystem_kernel.dylib 0x998f8c72 __semwait_signal + 10

    1 libsystem_c.dylib 0x942e6a49 $UNIX2003 + 189 nanosleep

    com.apple.Foundation 2 0x931b4935 + [NSThread sleepForTimeInterval:] + 151

    3 com.adobe.Acrobat.framework 0x00e874c1 0 x 86000 + 14685377

    4 com.apple.Foundation 0x931ac259-[__NSOperationInternal start] + 740

    5 com.apple.Foundation 0x931abf64-[NSOperation start] + 67

    6 com.apple.Foundation 0x931b4039 __block_global_6 + 135

    7 libdispatch.dylib 0x93ba1f8f _dispatch_call_block_and_release + 15

    8 libdispatch.dylib 0x93b9dc82 _dispatch_client_callout + 46

    libdispatch.dylib 9 0x93b9ef02 _dispatch_worker_thread2 + 285

    10 libsystem_c.dylib 0x9425ee72 _pthread_wqthread + 441

    11 libsystem_c.dylib 0x94246daa start_wqthread + 30

    Wire 5:

    0 libsystem_kernel.dylib 0x998f88e2 __psynch_cvwait + 10

    1 libsystem_c.dylib 0 94261280 _pthread_cond_wait + 833 x

    pthread_cond_wait 2 libsystem_c.dylib 0x942e7089 $UNIX2003 + 71

    3 com.apple.CoreServices.CarbonCore 0 x 93959492 TSWaitOnCondition + 128

    4 com.apple.CoreServices.CarbonCore 0x9395968e TSWaitOnConditionTimedRelative + 146

    5 com.apple.CoreServices.CarbonCore 0x938a5acb MPWaitOnQueue + 261

    6 com.adobe.ACE 0x021c94dc 0x21c7000 + 9436

    7 com.adobe.ACE 0x021c9441 0x21c7000 + 9281

    8 com.apple.CoreServices.CarbonCore 0x9392ca7b PrivateMPEntryPoint + 68

    libsystem_c.dylib 9 0x9425c5b7 _pthread_start + 344

    10 libsystem_c.dylib 0x94246dce thread_start + 34

    Line 6:

    0 libsystem_kernel.dylib 0x998f88e2 __psynch_cvwait + 10

    1 libsystem_c.dylib 0 94261280 _pthread_cond_wait + 833 x

    pthread_cond_wait 2 libsystem_c.dylib 0x942e7089 $UNIX2003 + 71

    3 com.apple.CoreServices.CarbonCore 0 x 93959492 TSWaitOnCondition + 128

    4 com.apple.CoreServices.CarbonCore 0x9395968e TSWaitOnConditionTimedRelative + 146

    5 com.apple.CoreServices.CarbonCore 0x938a5acb MPWaitOnQueue + 261

    6 com.adobe.ACE 0x021c94dc 0x21c7000 + 9436

    7 com.adobe.ACE 0x021c9441 0x21c7000 + 9281

    8 com.apple.CoreServices.CarbonCore 0x9392ca7b PrivateMPEntryPoint + 68

    libsystem_c.dylib 9 0x9425c5b7 _pthread_start + 344

    10 libsystem_c.dylib 0x94246dce thread_start + 34

    Line 7:

    0 libsystem_kernel.dylib 0x998f88e2 __psynch_cvwait + 10

    1 libsystem_c.dylib 0 94261280 _pthread_cond_wait + 833 x

    pthread_cond_wait 2 libsystem_c.dylib 0x942e7089 $UNIX2003 + 71

    3 com.apple.CoreServices.CarbonCore 0 x 93959492 TSWaitOnCondition + 128

    4 com.apple.CoreServices.CarbonCore 0x9395968e TSWaitOnConditionTimedRelative + 146

    5 com.apple.CoreServices.CarbonCore 0x938a5acb MPWaitOnQueue + 261

    6 com.adobe.ACE 0x021c94dc 0x21c7000 + 9436

    7 com.adobe.ACE 0x021c9441 0x21c7000 + 9281

    8 com.apple.CoreServices.CarbonCore 0x9392ca7b PrivateMPEntryPoint + 68

    libsystem_c.dylib 9 0x9425c5b7 _pthread_start + 344

    10 libsystem_c.dylib 0x94246dce thread_start + 34

    Thread 8:

    0 libsystem_kernel.dylib 0x998f88e2 __psynch_cvwait + 10

    1 libsystem_c.dylib 0 94261280 _pthread_cond_wait + 833 x

    pthread_cond_wait 2 libsystem_c.dylib 0x942e7089 $UNIX2003 + 71

    3 com.adobe.AGM 0x02333f67 0 x 2328000 + 48999

    4 com.adobe.AGM 0x02333ea6 0 x 2328000 + 48806

    5 com.adobe.AGM 0x02333e44 0 x 2328000 + 48708

    6 com.adobe.AGM 0x02333ae4 0 x 2328000 + 47844

    7 libsystem_c.dylib 0x9425c5b7 _pthread_start + 344

    8 libsystem_c.dylib 0x94246dce thread_start + 34

    Wire 9:

    0 libsystem_kernel.dylib 0x998f88e2 __psynch_cvwait + 10

    1 libsystem_c.dylib 0 94261280 _pthread_cond_wait + 833 x

    pthread_cond_wait 2 libsystem_c.dylib 0x942e7089 $UNIX2003 + 71

    3 com.adobe.AGM 0x02333f67 0 x 2328000 + 48999

    4 com.adobe.AGM 0x02333ea6 0 x 2328000 + 48806

    5 com.adobe.AGM 0x02333e44 0 x 2328000 + 48708

    6 com.adobe.AGM 0x02333ae4 0 x 2328000 + 47844

    7 libsystem_c.dylib 0x9425c5b7 _pthread_start + 344

    8 libsystem_c.dylib 0x94246dce thread_start + 34

    Thread 10:

    0 libsystem_kernel.dylib 0x998f88e2 __psynch_cvwait + 10

    1 libsystem_c.dylib 0 94261280 _pthread_cond_wait + 833 x

    pthread_cond_wait 2 libsystem_c.dylib 0x942e7089 $UNIX2003 + 71

    3 com.adobe.AGM 0x02333f67 0 x 2328000 + 48999

    4 com.adobe.AGM 0x02333ea6 0 x 2328000 + 48806

    5 com.adobe.AGM 0x02333e44 0 x 2328000 + 48708

    6 com.adobe.AGM 0x02333ae4 0 x 2328000 + 47844

    7 libsystem_c.dylib 0x9425c5b7 _pthread_start + 344

    8 libsystem_c.dylib 0x94246dce thread_start + 34

    Wire 11:

    0 libsystem_kernel.dylib 0x998f90ee __workq_kernreturn + 10

    1 libsystem_c.dylib 0x9425f0ac _pthread_workq_return + 45

    2 libsystem_c.dylib 0x9425ee79 _pthread_wqthread + 448

    3 libsystem_c.dylib 0x94246daa start_wqthread + 30

    12 wire:

    0 libsystem_kernel.dylib 0x998f99ae kevent + 10

    1 com.adobe.Acrobat.framework 0x0149acd1 0 x 86000 + 21056721

    2 com.adobe.Acrobat.framework 0x013f9d6f 0 x 86000 + 20397423

    3 com.adobe.Acrobat.framework 0x013f67e5 0 x 86000 + 20383717

    4 libsystem_c.dylib 0x9425c5b7 _pthread_start + 344

    5 libsystem_c.dylib 0x94246dce thread_start + 34

    Thread 0 crashed with X 86 Thread State (32-bit):

    EAX: 0x0000b017 ebx: 0 x 00000001 ecx: 0x1288901c edx: 0x000012ff

    EDI: 0x0e16f000 esi: 0x00012ff0 ebp: 0xbff85c68 esp: 0xbff85c20

    SS: 0 x 00000023 efl: 0 x 00010206 eip: 0x9565c177 cs: 0x0000001b

    DS: 0 x 00000023 are: 0 x 00000023 fs: 0 x 00000000 gs: 0x0000000f

    CR2: 0x0e182000

    Logical CPU: 2

    Binary images:

    0 x 77000 - 0x77fff + com.adobe.Acrobat.Pro (11.0.06 - 11.0.06) < 9B19B497-B399-3889-9550-EE2FAAD48322 > / Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat

    0 x 80000 - 0x80ff7 libimckit.dylib (1) < 03842CBB-8244-4694-CA73-30779898B49D > /usr/lib/libimckit.dylib

    0 x 86000 - 0x202ffe7 + com.adobe.Acrobat.framework (11.0.06 - 11.0.06) < AC8EA313-1D4C-344E-9595-6F9F4633FE66 > / Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat

    0x21c7000 - 0x2319fe7 + com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) < 711209D4-FBA8-37AE-9B21-E7F7EAE52A36 > / Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE

    0 x 2328000 - 0x28fdff7 + com.adobe.AGM (AdobeAGM 4.28.134.1 - 4.28.134.1) < 4EE50823-6517-3CEE-8154-05D8AE487BE8 > / Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM

    0 x 2968000 - 0x2986ff3 + com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) < 21A36908-3031-35AF-A74B-ECC65BEAEC9F > / Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB

    0x298c000 - 0x2c89ffb + com.adobe.CoolType (AdobeCoolType 5.11.135.1 - 5.11.135.1) < 36BDB79D-825C-3144-88D5-D9A26F756621 > / Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType

    0x2cbd000 - 0x2ddcffb com.apple.WebKit (8536 - 8536.30.1) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit < 4A5E9136-681F-3AB1-AD69-B59F2B9126E7 >

    0x2e8f000 - 0x2ea8ff7 com.apple.ScriptingBridge (1.3 - 61: 2) < 74397541-E4DD-3DCA-BA5F-F7AAF145819A > /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge

    0x2eb9000 - 0x3b4eff3 com.apple.WebCore (8536 - 8536.30.2) < D644997F-5F1A-34B4-AF32-DD427E9043E2 > /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore

    0x42d5000 - 0x42d5ff7 libffi.dylib (18) < 362F6C27-6407-388E-9521-8A2A0845188C > /usr/lib/libffi.dylib

    0 x 5564000 - 0x5571ff3 com.apple.Librarian (< 68F8F983-5F16-3BA5-BDA7-1A5451CC02BB > /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian 1.1 - 1).

    0x70d8000 - 0x872dff7 + com. Enfocus.PitStopFontFix (01-01 Final Build 506545) < 32EA2761-58F5-7F4D-DCEB-8CB395B258B1 >/Applications/Adobe Acrobat Pro XI / Adobe Acrobat Pro.app/Contents/Plug-ins/Enfocus/PitStop police fix.acroplugin/Contents/MacOS/PitStop Font problem

    0 x 8843000 - 0x8a8ffff + libQtScriptEnfocusPF486.4.dylib (4.8.6) < 02B01E99-1F03-8EEE-3A43-EC74E796041B >/Applications/Adobe Acrobat Pro XI / Adobe Acrobat Pro.app/Contents/Plug-ins/Enfocus/PitStop police fix.acroplugin/Contents/MacOS/libQtScriptEnfocusPF486.4.dylib

    0x8b2b000 - 0x94e1fff + libQtGuiEnfocusPF486.4.dylib (4.8.6) < 12BC62F9-A26B-7F99-17AE-721117E018DA >/Applications/Adobe Acrobat Pro XI / Adobe Acrobat Pro.app/Contents/Plug-ins/Enfocus/PitStop police fix.acroplugin/Contents/MacOS/libQtGuiEnfocusPF486.4.dylib

    0x977c000 - 0x9a2efe3 + libQtCoreEnfocusPF486.4.dylib (4.8.6) < CF51DFB5-2DC4-CD49-221F-DDE257962D63 >/Applications/Adobe Acrobat Pro XI / Adobe Acrobat Pro.app/Contents/Plug-ins/Enfocus/PitStop police fix.acroplugin/Contents/MacOS/libQtCoreEnfocusPF486.4.dylib

    0xa4cc000 - 0xa522ffb + com.adobe.AdobeXMPCore (adobe XMP Core 5,4 - c 5 - 78.147326) < 82EFE343-F643-34AD-94FA-293E338F1F9C > / Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP

    0xa5e7000 - 0xa6a5ff3 ColorSyncDeprecated.dylib (400) < 35E3054C-5DF1-30D4-A368-C4FDB0992373 > System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib

    0xa6e9000 - 0xa70dfff com.apple.security.csparser (3.0 - 55179.13) < 3CB62C6D-EFDC-34AB-B3FA-59CCCF7832D3 > /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/MacOS/cspa SSIE

    0xdfa7000 - 0xe00fffa + AcroSQLite (1) < 8667FF2C-186C-33E6-96FD-ECED266933F1 >/Applications/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite XI Pro/Adobe Acrobat

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    0 94593000 - 0x945b0fff libCRFSuite.dylib x (33) < C9D72D0C-871A-39A2-8AFB-682D11AE7D0D > /usr/lib/libCRFSuite.dylib

    0x945bb000 - 0x945c5ffe com.apple.bsd.ServiceManagement /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement < 9732BA61-D6F6-3644-82DA-FF0D6FEEFC69 > (2.0 - 2.0)

    0x945c6000 - 0x949e3fff FaceCoreLight (2.4.1) < B12C8721-EFB3-30A2-9A1B-ABCDF5670764 > /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight

    0x949e4000 - 0x94ae2ff7 libFontParser.dylib (84.6) < 7D3EB3CC-527E-3A74-816A-59CAFD2260A4 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib

    0x94ae3000 - 0x94aedfff libsystem_notify.dylib (98.5) < 7EEE9475-18F8-3099-B0ED-23A3E528ABE0 > /usr/lib/system/libsystem_notify.dylib

    0x94aee000 - 0x94d5bffb com.apple.imageKit (2.2 - 673) < CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit

    0x94d5c000 - 0x94dc2fff com.apple.print.framework.PrintCore /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore < 0F7665F5-33F0-3661-9BE2-7DD2890E304B > (8, 3-387, 2). framework/Versions/A/PrintCore

    0x94df3000 - 0x94dfefff libcommonCrypto.dylib (60027) < 8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9 > /usr/lib/system/libcommonCrypto.dylib

    0x94dff000 - 0x94dfffff com.apple.Accelerate (1.8-1.8 accelerate) < D4F5AB2C-0727-39FD-8EE9-E4DD3D78EB2E > /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

    0x94e00000 - 0x94e5aff3 com.apple.ImageCaptureCore (5.0.4 - 5.0.4) < 6313E06F-37FD-3606-BF2F-87D8598A9983 > /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore

    0x94e5b000 - 0x950d7ff7 com.apple.QuickTime (7.7.1 - 2599.41) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime < D01684A3-7360-3CE7-B886-DDFDE1BAEA78 >

    0x950d8000 - 0x950e5ff7 com.apple.AppleFSCompression (49 - 1.0) < 166AA1F8-E50A-3533-A3B5-8737C5118CC3 > /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion

    0x950e6000 - 0x9512aff7 libGLU.dylib (8.10.1) < 5520818E-F290-3942-80B8-370CF9C9B54C > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

    0x9512b000 - 0x9512bfff libSystem.B.dylib (169,3) < 0A82D354-A1B4-3F3E-8C7E-5047C38D4668 > /usr/lib/libSystem.B.dylib

    0x9512c000 - 0x9512dffd com.apple.TrustEvaluationAgent (2.0 - 23) < E42347C0-2D3C-36A4-9200-757FFA61B388 > /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent

    0x9512e000 - 0x9521fffc libiconv.2.dylib (34) < B096A9B7-83A6-31B3-8D2F-87D91910BF4C > /usr/lib/libiconv.2.dylib

    0 x 95220000 - 0x9522afff libCSync.A.dylib (333,1) < 27FD0A7B-AC65-33AB-8F61-3AEF08FC21C3 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib

    0x9522b000 - 0x95231fff libGFXShared.dylib (8.10.1) < 99622AD6-7A1D-368E-B163-A38400885B45 > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib

    0 x 95232000 - 0x95247fff com.apple.ImageCapture (8.0 - 8, 0) < B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture

    0 x 95248000 - 0x95249fff libDiagnosticMessagesClient.dylib (8) < 39B3D25A-148A-3936-B800-0D393A00E64F > /usr/lib/libDiagnosticMessagesClient.dylib

    0x9524a000 - com.apple.DictionaryServices (1.2 - 4, 184) < A31BB2CE-6965-3610-8B11-EA26EC6D7EEA > 0x9527bfff /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices

    0x9528c000 - 0x95644ffa libLAPACK.dylib (1073.4) < 9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2 > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib

    0 x 95645000 - 0x956baff7 com.apple.ApplicationServices.ATS (332-341, 1) < BEE998BC-E4A5-3BA0-A6B5-31A1DFA1522C > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS

    0x956bb000 - 0x95715fff com.apple.Symbolication /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication < 227F64A9-FC28-3680-BE92-FFAE86FD4866 > (1.3 - 93)

    0 x 95716000 - 0x95946fff com.apple.QuartzComposer (5.1 - 287.1) < 6C0C66F9-BC18-3216-88CC-BAE86937448B > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer

    0 x 95947000 - 0x95997ff7 com.apple.CoreMediaIO /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO < 2CB854AA-072B-3829-B7D9-133CFEC6272F > (309, 0 - 4163.1)

    0 x 95998000 - 0x95998fff com.apple.ApplicationServices /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices < 677C4ACC-9D12-366F-8A87-B898AC806DD9 > (45-45)

    0 95999000 - 0x95999fff libkeymgr.dylib x (25) < D5E93F7F-9315-3AD6-92C7-941F7B54C490 > /usr/lib/system/libkeymgr.dylib

    0x95a32000 - com.apple.GenerationalStorage (1.1 - 132, 3) < DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63 > 0x95a49fff /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt storm

    0x95a4a000 - 0x95a53ff9 com.apple.CommonAuth /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth < B28B58CA-C5B1-378E-A969-6A36C7F754D1 > (3.0 - 2.0)

    0x9630f000 - 0x963a6ff7 com.apple.ink.framework (10.8.2 - 150) < A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A / ink jet

    0 x 96720000 - 0x9687dffb com.apple.QTKit (7.7.1 - 2599.41) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit < 9514F791-9ED4-3C00-84F7-D87B5FB254FF >

    0x9687e000 - 0x96887fff com.apple.DiskArbitration (2.5.2 - 2.5.2) < 89822A83-B450-3363-8E9C-9B80CB4450B1 > /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

    0x9688d000 - 0x96890ff7 com.apple.TCC (< 437D76CD-6437-3B55-BE2C-A53508858256 > /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC 1.0 - 1.).

    0x968ab000 - 0x968afff7 libmacho.dylib (829) < 5280A013-4F74-3F74-BE0C-7F612C49F1DC > /usr/lib/system/libmacho.dylib

    0x9704c000 - 0x97187ff7 libBLAS.dylib (1073.4) < FF74A147-05E1-37C4-BC10-7DEB57FE5326 > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib

    0x9725f000 - 0x9727eff3 com.apple.Ubiquity /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity < E10A2937-D671-3D14-AF8D-BA25E601F458 > (1.2 - 243, 15)

    0x9727f000 - 0x972a3fff com.apple.PerformanceAnalysis (1.16 - 16) < 18DE0F9F-1264-394D-AC56-6B2A1771DFBE > /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna Lysis

    0x972a4000 - 0x97552ffb com.apple.MediaToolbox /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox < 37A0FC0E-9BC6-3B6B-9F06-489813758F67 > (1.0 - 926.106)

    0 x 97553000 - 0x975b7ff7 com.apple.datadetectorscore (4.1 - 269, 3) < C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3 > e /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor

    0x975b8000 - 0x97634ff3 com.apple.Metadata (10.7.0 - 707.12) < D9221655-56FE-332C-82FF-0CA7EDD521C1 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/metadata

    0 x 97635000 - 0x976e4ff7 com.apple.CoreText /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText < 433387A6-69C1-32A5-9B61-9E2F6A5F9040 > (260, 0 - 275.17)

    0x976e9000 - 0x97805ffb com.apple.desktopservices (1.7.4 - 1.7.4) < 782D711D-7930-324A-9015-686C2F86DBA3 > /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv

    0 x 97806000 - 0x97806ffd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) < CFAAB1B1-DBC7-3FF1-97BA-065C6620360D > /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

    0 x 97807000 - 0x97834ffe (3022.6) libsystem_m.dylib < 9975D9C3-3B71-38E3-AA21-C5C5F9D9C431 > /usr/lib/system/libsystem_m.dylib

    0 x 97835000 - 0x9783cff3 com.apple.NetFS /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS < 1F7041F2-4E97-368C-8F5D-24153D81BBDB > (4.0 - 5.0)

    0 x 98654000 - 0x9868ffef libGLImage.dylib (8.10.1) < E29ED217-09B3-3436-A961-B6F8EBAA7BED > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib

    0x9870d000 - 0x98739ff7 libsystem_info.dylib (406.17) < AA5611DB-A944-3072-B6BE-ACAB08689547 > /usr/lib/system/libsystem_info.dylib

    0x9873a000 - 0x987d5fff com.apple.CoreSymbolication (3.0 - 117) < 9ECC6770-6FBB-36B3-A4EE-0B60875019A9 > /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n

    0x987d6000 - 0x987d6fff com.apple.Carbon /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon < 17F1B675-E054-3D2C-900B-C9CE69F1FC31 > (154-155)

    0x987d7000 - 0x98895ff3 com.apple.ColorSync (4.8.0 - 4.8.0) < EFEDCB37-4F20-3CEC-A185-5D2976E11BAC > System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync

    0 x 98896000 - 0x98c79fff com.apple.HIToolbox (2.0 - 626.1 on) < ECC3F04F-C4B7-35BF-B10E-183B749DAB92 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox

    0x98c7a000 - 0x98c7bfff libdnsinfo.dylib (453.19) < 3B523729-84A8-3D0B-B58C-3FC185060E67 > /usr/lib/system/libdnsinfo.dylib

    0x98c7c000 - 0x98c86fff com.apple.DisplayServicesFW (2.7.2 - 357) < 76D33A58-C39E-398A-9597-389A9B1FE76D > /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices

    0x98f20000 - 0x99108ffb com.apple.CoreFoundation /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation < DDD3AA21-5B5F-3D8F-B137-AD95FCA89064 > (6, 8 - 744.19)

    0x9910c000 - 0x9914efff libauto.dylib (185,4) < 3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7 > /usr/lib/libauto.dylib

    0x9914f000 - 0x99153fff com.apple.IOSurface (86.0.4 - 86.0.4) /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface < 6431ACB6-561B-314F-9A2A-FAC1578FCC86 >

    0 x 99154000 - 0x992a2ffb com.apple.CFNetwork /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork < E2EE5B64-4DFD-3D5E-BB38-9DD0899FFB42 > (596, 5-596, 5)

    0x992ad000 - 0x9934dff7 com.apple.QD (3.42.1 - 285,1) < BAAC13D2-1312-33C0-A255-FAB1D314C324 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD

    0x9934e000 - 0x993ebff7 com.apple.PDFKit (2.8.5 - 2.8.5) < F5D6A1C9-3EC1-312C-839F-6C13708B2CF2 > /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit

    0x993ec000 - 0x99893ffb com.apple.CoreAUC (6.22.03 - 6.22.03) /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC < 054DADA8-A077-3BF0-8BEA-C568E7360E75 >

    0 x 99894000 - 0x99895fff libremovefile.dylib (23.2) < 9813B2DB-2374-3AA2-99B6-AA2E9897B249 > /usr/lib/system/libremovefile.dylib

    0 x 99896000 - 0x998a2ff8 libbz2.1.0.dylib (29) < 7031A4C0-784A-3EAA-93DF-EA1F26CC9264 > /usr/lib/libbz2.1.0.dylib

    0x998a4000 - 0x998e3ff7 com.apple.bom /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom < 0637E52C-D151-37B3-904F-8656B2FD44DD > (12, 0-192)

    0x998e4000 - 0x998feffc (2050.48.12) libsystem_kernel.dylib < 9B50E922-DCEA-3066-A9B2-613A6D2C5C69 > /usr/lib/system/libsystem_kernel.dylib

    0x998ff000 - 0x9997aff3 com.apple.CorePDF /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF < 5A52A1CF-4801-3E6C-BF6E-E5E75A8DBD8F > (2.2 - 2.2)

    0x9997b000 - 0x9997eff3 com.apple.AppleSystemInfo /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo < 4639D755-8A68-31C9-95C4-7E7F70C233FA > (2.0 - 2)

    0x9997f000 - 0x99a8aff7 libJP2.dylib (851) < 0D40428F-B7BE-307B-BEDB-256A7FED9804 > /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib

    0x99a8b000 - 0x99a97ff7 com.apple.NetAuth /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth < 4983C4B8-9D95-3C4D-897E-07743326487E > (4.0 - 4.0)

    0x99a98000 - 0x99b81ff7 libxml2.2.dylib (22.3) < 015A4FA6-5BB9-3F95-AFB8-B9281E22685B > /usr/lib/libxml2.2.dylib

    0x99b82000 - 0x99b82fff libsystem_blocks.dylib (59) < 3A743C5D-CFA5-37D8-80A8-B6795A9DB04F > /usr/lib/system/libsystem_blocks.dylib

    0x99b83000 - 0x99b86fff com.apple.help (1.3.2 - 42) < AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/aide

    0x99b87000 - 0x99bcfff5 com.apple.opencl (2.2.19 - 2.2.19) < 968DD067-49D0-3B71-A96B-B3579698D992 > /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

    0x99c74000 - 0x99c82ff3 libsystem_network.dylib (77.10) < 7FBF5A15-97BA-3721-943E-E77F0C40DBE1 > /usr/lib/system/libsystem_network.dylib

    0x99c83000 - 0x99c9cfff com.apple.Kerberos (< 9BDE8F4D-DBC3-34D1-852C-898D3655A611 > /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos 2.0 - 1).

    0x99c9d000 - 0x99ca1fff com.apple.OpenDirectory (10, 8-151, 10) < B9244697-CB05-3BD3-80A7-D188B3747B03 > /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

    0x99ca2000 - 0x99ca4ffd libCVMSPluginSupport.dylib (8.10.1) < F7CD59FE-314A-366E-9A27-CE5BD1D438BB > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib

    0x99ca5000 - 0x99cffffb com.apple.AE (645, 6-645, 6) < 44556FF7-A869-399A-AEBB-F4E9263D9152 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE

    0x99d00000 - 0x99fa3ff3 com.apple.CoreImage (8.4.0 - 1.0.1) < C25B9EEC-4824-3088-BC08-2EA516C0728C > /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage

    0x99fa4000 - 0x99fe6ffb com.apple.RemoteViewServices (2.0 - 80: 6) < AE962502-4539-3893-A2EB-9D384652AEAC > /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi CES

    0x9a048000 - 0x9a308ff3 com.apple.security /System/Library/Frameworks/Security.framework/Versions/A/Security < 000FD8E9-D070-326A-B386-51314360FD5C > (7.0 - 55179.13)

    0x9a30c000 - 0x9a363ff7 com.apple.ScalableUserInterface (1.0-1) < 2B5E454B-BC49-3E85-B54D-1950397C448C > /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface

    0x9a39a000 - 0x9a3c3fff libxslt.1.dylib (11.3) < 0DE17DAA-66FF-3195-AADB-347BEB5E2EFA > /usr/lib/libxslt.1.dylib

    0x9a3c4000 - 0x9a4d1057 libobjc. A.dylib (532,2) < FA455371-7395-3D58-A89B-D1520612D1BC >/usr/lib/libobjc. A.dylib

    Summary of the external change:

    Calls made by other processes for this process:

    task_for_pid: 2

    thread_create: 0

    thread_set_state: 0

    Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

    Calls made by all processes on this machine:

    task_for_pid: 389

    thread_create: 2

    thread_set_state: 0

    Summary region VM:

    ReadOnly part of libraries: Total = 248.8 M resident=173.9M(70%) swapped_out_or_unallocated=74.9M(30%)

    Regions in writing: Total = 132.9 M written=14.2M(11%) resident=32.4M(24%) swapped_out = 0 K (0%) unallocated=100.5M(76%)

    VIRTUAL FIELD TYPE

    ===========                      =======

    ATS (font support) 33.9 M

    CG backup stores 1604K

    Image CG 164K

    Images shared CG 1216K

    CoreServices 2336K

    MALLOC 53.4 M

    Flyleaf MALLOC 48 K

    (Unassigned) (reserved) MALLOC_LARGE 10.0 M reserved VM address space

    Tag memory = 240 4K

    Tag memory = 242 12K

    Tag memory = 35 K of 4768

    Battery 70.6 M

    VM_ALLOCATE 16.6 M

    __DATA                             10.6M

    __DATA/__OBJC 244K

    __IMAGE 528K

    __IMPORT 20K

    __LINKEDIT 41.8 M

    __OBJC 2684K

    __OBJC/__DATA 88K

    __PAGEZERO 4K

    __TEXT 207.0 M

    __UNICODE 544K

    mapped file 165,9 M

    shared memory 340K

    ===========                      =======

    TOTAL OF 624,0 M

    In TOTAL, less space reserved VM 614,0 M

    Model: iMac13, 2, IM131.010A.B05 of BootROM, 4 processors, Intel Core i5 3.2 GHz, 16 GB, MSC 2.11f16

    Graphics card: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB

    Memory module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

    Memory module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

    Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)

    Bluetooth: Version 4.1.7f4 12974, 3 service, 21 aircraft, 3 ports series entrants

    Service network: Ethernet, Ethernet, en0

    Serial ATA Device: APPLE HDD, 1 TB ST1000DM003

    USB device: P 9223 Mobile Drive, 0x059f (LaCie), 1065 0 x, 0 x 15200000 / 1

    USB device: hub_device, 0 x 8087 (Intel Corporation), 0 x 0024, 0x1a100000 / 2

    USB device: MacBook Air SuperDrive, apple_vendor_id, 0 x 1500, 0x1a130000 / 4

    USB device: FaceTime HD camera (integrated), apple_vendor_id, 0 x 8511, 0x1a110000 / 3

    USB device: hub_device, 0 x 8087 (Intel Corporation), 0 x 0024, 0x1d100000 / 2

    USB device: Keyboard Hub, apple_vendor_id, 0 x 1006, 0x1d110000 / 8

    USB device: Fitbit Base Station, 0 x 2687, 0xfb01, 0x1d111000 / 10

    USB device: Apple, apple_vendor_id, 0x024f, 0x1d112000 keyboard / 9

    USB device: hub_device, 0 x 0424 (SMSC), 0 x 2412, 0x1d180000 / 3

    USB Device: Hub BRCM20702, 0x0a5c (Broadcom Corp.), 0 x 4500, 0x1d181000 / 4

    USB device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 6

    Hey amym1461096,

    For Acrobat crash on launch on MAC issue, you can try the following steps:

    Delete all the files in the following folders:

    [Home] / Library/Application Support/Adobe/SLStore

    [Home] / Library/Application Support/Adobe/SLCache

    And delete all of the following except cache.db file

    [Home] / Library/Application Support/Adobe/AdobePCD

    Launch Acrobat again and try to activate and check.

    Let me know if it helps.

    Kind regards

    Ana Maria

  • I just bought an iMac running 10.11.2 so bought a full subscription to Adobe Photoshop CC crashes when you open an illustrator file, when I stick a layer copied, etc.. I have for that to be resolved. All software are up to date.

    I need assistance with PS CC 2015. It continues to crash when you open an Illustrator file, paste a new layer, etc.

    All software are up to date. I'm running an IMAC with OS X 10.11.2.

    Please fix!

    Thank you.

    Please see the problems of fonts in Adobe applications. Mac OS X

    It seems Photoshop crashes because of corrupt fonts in your system folder / I

    Kind regards

    Assani

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