"Adobe Acrobat DC has stopped working" shortly after I open the program without doing anything

Recently I bought Adobe Acrobat DC and installed on my machine. However, it's very weird: whenever I open the program, just in a few seconds a Windows System Message will appear "Adobe Acrobat DC has stopped working".

I tried to uninstall and install all programs PDF on my PC several times (including your Acrobat & reader DC as well as other like Foxit Reader PDF viewers), but the problem persists.

I also tried the "repair install" under the two menu 'Help' so that in the Control Panel, but did not work as well.

Could I get a response? Don't want to lose my subscription each month.

My PC is Windows 7 Service Pack 1. It is 64-bit.

Hi Omegaman22,

Try this: -.

1. do you have the preview pane enabled in file Explorer? If so, you can temporarily disable it to see if the problem goes away? On Windows 8, in Explorer, go to the view tab, and if you press the button "Preview Pane", UN-press it. On Windows 7, upwards to the right (to the left of the help icon) there is a button "show preview pane." UN-press it.

2. ensure that the following directories exist on your machine. If this isn't the case, please create them:

C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheAcro

C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheRdr

Replace USERNAME with your username.

Is - do this 1 or 2 to solve this problem?

Kind regards

Nicos

Tags: Acrobat

Similar Questions

  • Photoshop CC 2015 (Norwegian version) will not start. The following message: Adobe Photoshop CC has stopped working.  A problem caused the program stopped fungeresom correctly. The program will be closed and you will be notified if a solution is av

    Photoshop CC 2015 (Norwegian version) will not start. The following message: Adobe Photoshop CC has stopped working.  A problem caused the program stopped fungeresom correctly. The program will be closed and you will be notified if a solution is available.

    reset your preferences-

    Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html

    Adobe media encoder: https://forums.adobe.com/thread/1713540

    Legacy: http://helpx.adobe.com/after-effects/using/preferences.html

    Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

    Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

    Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

    InDesign: https://forums.adobe.com/thread/526990

    Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

    Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

    Photoshop: https://forums.adobe.com/thread/375776

    Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

    elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

    First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

    If that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall

  • Adobe Acrobat DC has stopped working

    New to Acrobat WAA DC, but recently installed the latest version and have problems with printing PDF amd, sometimes just to open a PDF file.

    The program hangs and gives an error indicating "Adobe Acrobat DC has stopped working".

    This program is installed on the system win8.1/64 bit and worked very well until all of a sudden, that it started.  Now, it happens almost every time.

    What suggestions are there to solve this problem.

    Hi Steve,.

    Please try to fix the installation under the Help menu, help-> repair the Installation.

    I would like to know if there is an improvement.

    Kind regards

    Nicos

  • Windows 8 - Photoshop CS5.1 crashes at startup. Error message: "Adobe Photoshop CS5.1 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. »

    Hello!

    I got the student version software Adobe Creative Suite 5.5 Design Premium for several years now.

    When I got my computer Windows 8 I installed the software without problem.

    Last week when I tried to open Photoshop, I get the following error: "Adobe Photoshop CS5.1 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. »

    I disabled and uninstalled all of the Creative Suite and then reinstalled. I am able to open other programs, but still the same message for Photoshop.

    What can I do?

    I found that the problem was with Nik filters I used. The filters have been messing around with Photoshop initialization. I uninstalled and reinstalled the filters and now Photoshop works like a charm.

    It seems that this forum is dead?

    Fortunately, I managed to solve the problems on my own and figured out the problem...

  • a window keeps popping up that says: Windows host process (Rundll32) has stopped working - a problem caused blocking the program works correctly. Windows will close the program and notify you if a solution is available

    a window keeps popping up that says: Windows host process (Rundll32) has stopped working - a problem caused blocking the program works correctly. Windows will close the program and notify you if a solution is available

    Check if you have picked up malware in your travels.

    I see a lot of recommendations here for programs such as -

    Malwarebytes' Anti-Malware
    http://www.Malwarebytes.org/MBAM.php

    SuperAntispyware
    http://SUPERAntiSpyware.com/

    Check in safe mode.

    Vista advanced boot options
    http://Techblissonline.com/Vista-advanced-boot-options/

    See if you can isolate a possible cause.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/default.aspx/KB/929135

  • Error "this program has stopped working. A problem caused the program blocking work properly"when you try to open the Kodak Home Center

    Original title: notice of work stop Windows

    I recently installed an update of Kodak Home Center version for my printer.  When I try to open the Kodak program and print photos, I get the Windows message: "this program has stopped working.  A problem caused the blocking of the program works correctly.  Windows will close the program and notify you if a solution is available.  Does anyone have a solution to this problem?

    Hi JoeBuono,

    Follow the steps below:

    Method 1:

    Start your computer in a clean boot state and see if that fixes the problem.

    See How to solve a problem by performing a boot in Windows Vista or in Windows 7

    Note: Do not disable any program startup list Kodak when you perform the clean boot.

    Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

    Method 2:

    Uninstall and reinstall the Kodak Home Center of your computer and see if that fixes the problem.

    See also: troubleshooting install or uninstall programs

    Method 3:

    See:

    Message: "AiO Home Center has stopped working" when editing and printing photos

  • Adobe Acrobat XI has stopped working

    I just installed Adobe Acrobat XI Standard on a 32-bit Windows 7 computer and when I go to start it, I get in a box of Adobe's Acrobat - Adobe Acrobat has stopped working.

    Any suggestions?

    The details of the problem are

    Signature of the problem:

    Problem event name: BEX

    Application name: Acrobat.exe

    Application version: 11.0.0.379

    Application timestamp: 505fd1ce

    Fault Module name: amtlib.dll

    Fault Module Version: 6.2.0.42

    Timestamp of Module error: 5034a4c4

    Exception offset: 0013c 029

    Exception code: c0000417

    Exception data: 00000000

    OS version: 6.1.7601.2.1.0.256.4

    Locale ID: 1033

    Additional information 1: 5e58

    More information 2: 5e58e259699bb62ce3ad263e212efdc8

    Additional information 3: de53

    Additional information 4: de534c69301cf9ea61d38c9eddedd316

    Hi grinolot,

    This seems to be allowed the problem to me.

    Please, try the following steps and let me know if this helped:

    Delete all the files in the following folders:

    C:\PrgroamData\Adobe\SLStore

    C:\Program Files (x 86) \Common Files\Adobe\SLCache

    And delete all the files in the folder following except cache.db

    C:\Program Files (x 86) \Common Files\Adobe\ Adobe PCD

    Then launch Acrobat, accept EULA and re-enter the serial number.

    Kind regards

    Rave

  • Roxio has stopped working - a proplem caused blocking the program works properly error in Windows 7

    Original title: Roxio Creator 2012 stops working

    I am using Roxio Creator 2012 but I get a message "Roxio has stopped working - a proplem caused the program to stop working correctly. Windows will close the program and notify you if a solution is not available"I worked with Roxio Tech for the last 3 days and still not solved the problem... can someone tell me why this won't work. BTW - I loaded the same disc/program on an older laptop with Vista - worked very well. I have already checked the compatibility and tried Vista and Windows 7... or adjustment work

    After completing all the steps in method 2, without success. I returned the file %APPDATA%\microsoft\windows\sendto (which in my case is C:\Users\\appdata\local\roxio) to find that I don't have such a record.  Instead, I found a Rovi_Corporation file that contains a subfolder that begins with "RoxioCentralFx" and many other characters.  Changed the Rovi_Corporation Rovi_Corporation.OLD folder.  Roxio Creator 2012 starts perfectly.  Hope that this helps someone to spend countless hours I did trying Roxio Creator 2012 at startup without displaying "Roxio Creator has stopped working".

  • PP CS5.5 has stopped working - a problem caused blocking the program.

    I have the Master Collection 5.5 and Premiere Pro decided to not start (it was fine last time I used it about 6 months ago). The start screen appears for about 2 seconds and then the message 'first Pro CS5.5 has stopped working. A problem caused blocking the program works correctly etc.

    I uninstalled Premiere Pro and re-installed from disc, but I experienced the same problem I uninstalled now again. I am aware that the disks are old enough now, and I wonder if I need to download a newer version. I found a few downloadable update files, but I didn't know what version I have to select (there are a number of version numbers, and some say that for electronic downloads) or if I need to reinstall from my records to get the update, or if updates are stand-alone programs.

    Can someone point me in the right direction to get this issue sorted?

    Another solution would be to change the CC, but I do not see the options to do this, the upgrade of my 5.5 Master Collection - and I can't see how to contact Adobe...

    Thank you

    Pete

    Hi Pete,.

    I had a conversation with them, and they said that they did not support the CS applications and showed me the forums!

    In fact, not correct. We support CS6 installation problems, just not all versions before that. Sorry, CS5.5 is a suite of older applications and we cannot provide tech support 1-1 for every piece of software ever designed. Finally, this type of support tends to move to the forums. My apologies for your inconvenience.

    You have not quite a mysterious issue going on, however. You say it worked fine before, but now it does not work. I suspect a hardware conflict, probably a video driver. You can return to an earlier version of the driver to see if that will help?

    Thank you
    Kevin

  • Windows Media Center... Media Center has stopped working... Close the program

    Media Center comes on monitor... I select Live TV... Broadcast starts and 5 seconds later... photo will gray out and window "Media Center has stopped working" is displayed.  Part audio will continue to broadcast.

    Sometimes of Media Center... Live TV will work without this message.  Tried a few bugs from Microsoft's web site without success.

    Help..! Thank you...

    Hi herbyderbydo,

    1A what difficulties have you tried Microsoft?

    2. does come with any specific channel?

    This problem occurs if the process of updating Windows Media Center (Mcupdate.exe) cannot access the Windows Media Center data store.

    You'll need to rebuild the Windows media center data store and check if it works.

    Run the tool fixit here automatically to rebuild the data store.

    You can also try manually as follows:

    1.

    Exit any running instance of Windows Media Center.

    2.

    Delete the file mediaCenterDataStore.db. By default, this file is located in the following location:

    %SystemDrive%\ProgramData\Microsoft\eHome\mediaCenterDataStore.DB

    To remove the file, follow these steps:

    one.

    Click Startand then click run

    b.

    In the Open box, type run , and then click OK
    If you are prompted for an administrator password or for confirmation, type the password, or click continue

    c.

    In the Open box, type %systemdrive%\programdata\microsoft\ehome , and then click OK .

    d.

    In the details pane, right-click right mediacenterdatastore.db and then click Remove .

    e.

    Click Yes to confirm that you want to move the Mediacenterdatastore.db file to the trash.

    3.

    Start Windows Media Center.

    If the previous step fails, check the event viewer to determine the cause of the problem and post here

    What are the information in event logs? (Event Viewer)

    http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

    Let us plug in which is also used by the channel causing the media center stopped by right clicking on the channel.

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Acrobat Standard gives "acrobaat Adobe has stopped working" immediately after clicking on the icon.

    The computer is running Windows 7 x 64

    Here are the details of the problem:

    Signature of the problem:

    Problem event name: BEX

    Application name: Acrobat.exe

    Application version: 11.0.7.79

    Application timestamp: 536b812b

    Fault Module name: amtlib.dll

    Fault Module Version: 6.2.0.46

    Timestamp of Module error: 528478ca

    Exception offset: 0013d1e9

    Exception code: c0000417

    Exception data: 00000000

    OS version: 6.1.7601.2.1.0.256.48

    Locale ID: 1033

    Additional information 1: 51da

    More information 2: 51daff82b35c6f8e7f791ee045f67fb6

    3 more information: 1b5f

    Additional information 4: 1b5fa18f4d43a413e9027d65a96c0363

    Read our privacy statement online:

    http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409

    If the online privacy statement is not available, please read our offline privacy statement:

    C:\Windows\system32\en-US\erofflps.txt

    I went through and used the cleaning tool from Adobe to remove Adobe Reader and Adobe Acrobat and then installed a new to Acrobat, but I still get the error.

    Any suggestions who point me in the direction of fixing this issue are much appreciated!

    If you have any other Adobe products installed (like Photoshop and InDesign) then please try following steps:

    Delete all the files in the following folders:

    C:\PrgroamData\Adobe\SLStore

    C:\Program Files (x 86) \Common Files\Adobe\SLCache

    And delete all the files in the folder following except cache.db

    C:\Program Files (x 86) \Common Files\Adobe\ Adobe PCD

    Product launch and activate again.

    Kind regards

    Anoop

  • Error message = PxDotNetLoader has stopped working. Going to close the program.

    The message above appears on the computer starts... the result net is that I can't get some 'heaqdline information' form my loyalty program.

    Hello Achates,

    We do not have enough information to solve your problem.
    However, it sounds like you might have an infection by the virus or malware.
    If you do not have an Antivirus installed on your computer, you can install the free Microsoft Security Essentials antivirus.
    Click here to download the antivirus program. It will offer protection against viruses, spyware and software malware.

    Since you have problems with the software of fidelity, you can contact them to see if they have updates or information about this error.

    Please answer back with more details consolidated when you get this error message.

    Sincerely,

    Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Just downloaded Lightroom 6. Adobe Photoshop Lightroom has stopped working.  Does not open

    Just downloaded Lightroom 6. When I open it, I get the following message: Adobe Photoshop Lightroom has stopped working.  A problem caused the blocking of the program works correctly.  Windows will close the program and notify you if a solution is available.

    I am running windows 8.

    Extremely frustrated that I dropped $ 150 and it doesn't work!

    I understand your concern.

    Please restart your machine in safe mode by pressing the F8 key during the restart and launch Lightroom in this mode.

    If it works well, go to Lightroom preferences > Performance > uncheck "use the graphics processor.

    and restart your machine normally after that.

    In addition, you can consult this article because the question is clearly due to the graphics card drivers.

    Adobe Photoshop Lightroom Help | Graphics processor (GPU) acceleration, troubleshooting & FAQ Lightroom

  • Adobe Photoshop CS5 has stopped working (Windows 7, 64-bit)

    I am trying to run Photoshop CS5 in 64-bit Windows 7. Everytime I open the program, I get an error saying "Adobe Photoshop CS5 has stopped working", immediately after the startup screen goes away and the main GUI opens. The only option on the error is "close the program".

    I'm on a computer with a processor i7 and 12 GB of memory. I have two Nvidia GTS 250 video cards, four monitors running.

    During the last day, I reformatted my computer and reinstalled Windows twice. I reinstalled the CS5 Master Suite several times that I can remember. I also downloaded and installed the latest drivers from Nvidia video card.

    I keep having the same problem whenever I try to open all of the programs in the suite CS5.

    The only time where as I got near the do function was immediately after installing new Nvidia drivers, before restarting my computer. I could open only once without it breaking, once I restarted my computer, Photoshop kept giving me the same error everytime I try to open it.

    I don't have any other software installed on my computer. This is a new installation of Windows 7.

    I was on the phone with Adobe technical support for about an hour and a half, and I still have to get one unique suggestion other than to try with my unplugged network cable installation. Other than that, they seem to be fond of the transfer me back and forth between departments (and asking me to repeat all my information every time).

    As you can probably, I am very frustrated at this point and would be very happy to suggestions.

    Thank you

    Trevor

    My scenario and history:

    Windows Vista Ultimate Edition and now Windows 7 Ultimate

    NVidia Quadro Fx 4500 screwing 4 monitors total SLi on or off - makes no difference.  Drivers are irrelevant.

    2 x Xeon 5160 (so total 4 cores)

    24 GB RAM

    PS CS 4 or 5

    4 monitors - Yep it's the thing 4 monitor.

    Fails every time that you describe.

    Comment - if you remote desktop on the computer - and so, indeed, use a single monitor - PS works fine.

    A WORKAROUND solution for 4 or 5 - I don't consider not that difficult because you lose some features, but it gets you 99% it and is the same workaround for CS4 or 5

    Go to: Files\Adobe\Adobe Photoshop CS5 (64 bit) \Plug-ins\Extensions\ (or CS4 - according to version)

    Look for the file:

    ScriptingSupport.8li

    Disable this extension by renaming the file with a tilde before the name of the file.  So:

    ~ScriptingSupport.8li

    Start Photoshop - it works and is essentially functional.

    The only real drawback I found is that disable this script extension means that you cannot use some of the scripts integrated under FILE - SCRIPTS - larger PIA for me to be that of the Contact Sheet Builder no longer works.  But as I now use Lightroom to create planks-contacts - this is not a big loss.  Other features script - I'm sure is applied - but not to the point I find PS unusable.

    ADOBE - if you read this - it was this extesión now for the last two editions of the PS.

  • Error "Adobe Photoshop Lightroom has stopped working" how to open Lightroom?

    I just reset my pc following the failure of Windows 10. I reinstalled all my programs downloaded, including Lightroom.

    When I try to open Lightroom, the following message shows on the screen;

    "Adobe Photoshop Lightroom has stopped working. A problem caused the blocking of the program works correctly.

    Windows will close the program and notify you if a solution is available.

    IV ' e tried UN installing and download it again, but I still get the same message.

    You must disable the GPU in the Lightroom preferences.

    Open Control Panel > go to Device Manager > look under the graphics card for the graphic card > right click and disable.

    Now,.

    Open Lightroom

    Go to Lightroom preferences in the Edit menu

    Click the performance tab

    Deselect the graphics processor

    Restart Lightroom


    Open and check if it works fine, then go back to Device Manager and activate the graphic processor.

    Let us know if that helps.

    Kind regards

    Mohit

Maybe you are looking for