Adobe Acrobat Reader Installation Error 1327: invalid drive mapped to a user folder

Try to install Adobe Acrobat Reader on Windows 8 so that I can make the PDF Renseignez form (which doesn't seem to work with the default player Win8 app). I get the following error in the installation of Adobe:

Error 1327.Invalid Drive: P:\ mapped to a user folder. The drive does not exist or could not be connected. You can disconnect the drive or reassign the drive letter. For more information, see http://kb2.adobe.com/cps/404/kb404946.html

I have P:\ drive mapped to a folder on my corporate network offline indeed. Following the instructions on the web site indicated always is not allow installation.

Any ideas?

David

I know this post is very old, but it is the top google result when searching on this question, so I thought that a useful response would be in order.  I also had this problem, but I discovered the problem in the way I had my place set for My Documents, my pictures, etc..

Short answer, you must use UNC paths for mapping.

Longer answer - like you, I have a House (in my case sup) drive connected to my network of the company.  So, I can navigate to U:\Documents.  I had put the location of my documents (and other user files) to U:\Documents, well it worked most of the time it's really not the right way to do it.  If you open your drive mapped in file Explorer, the window title bar will show you the UNC patch.  It will look something like this: yourUsername (\\servername\home$).  Set the location of your My Documents, etc. to match - for example, to \\servername\home$\yourUsername\Documents

Note that you can not change just the My Documents - you must fix all of your user files that point to a network drive letter (C:\Users\blah bla... is fine) in the format of a UNC path instead.  Then re-run the installation of acrobat and you should be golden.  If the foregoing makes no sense to you, or you do not have the required privileges on your workstation, talk to your resource and they will be able to sort it out for you.

Tags: Windows

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