Adobe charged me twice for the same thing

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• iBook charged me twice for the same books

  Hello

  I bought books author michael Sinclair, but all of a sudden they disapeard in my library and when I tried to download iBook again charged me again for the same books?

  How can I get my money back and my purchased books

  Thank you

  Ghalia

  If you can redownload them depends on if the rights holder has removed their shop, or if you have moved since their purchase (and if you use the same account as you bought them with). You their redownloaded via the tab purchased in the iBooks on your iPad app (if they do not it check to see if you have hidden the cloud: mask and unmask purchases iTunes or iBooks on your Mac or PC - Apple support), or in the store (if they are the same version of the book they should have icons of cloud on them if it is not currently downloaded)?

  If versions of the books that you have purchased have been removed and replaced by new books, they can be considered as new purchases (and would have a price on them button in the store), so you will be charged to buy these new versions.

  If you wish to contact iTunes Support: http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html

• charged three times for the same thing

  They called to complain about bill twice to fix premium $99.00... fixed it by charging me the THIRD time

  Unfortunately, no one here can help you with this kind of problem.  Here we help other Windows users with questions about the users of Windows (not Microsoft employees) or problems of security on their Windows systems. You have to go back to anyone you first contacted for assistance.

• Can I switch my academic license for CS5 Master Collection to a regular license for the same thing?

  Can I switch my academic license for CS5 Master Collection to a regular license for the same thing?

  If Yes, how much does it cost?

  I'm not allowed to resell my academic license as it is. So, I explore the most cost-effective way for me to get a full license for CS6.

  I understand that academic licenses at regular licenses upgrades do both in a new license which can be sold together. So, maybe it would be cheaper to spend an academic license for CS5 Master Collection to a regular license for CS5 Master Collection, that it would upgrade the software to a later version.

  My reason for the continuation of the full version is that I have upgraded my equipment a lot and don't like versions of the software upgrade, since it requires twice the same software installation. I would rather sell off the previous version and buy a full version. From my experience, this procedure usually ends the same, sometimes cheaper. But, above all, it makes the management of software much easier.

  What Bob says. You can only upgrade to current versions of Adobe products. Currently CS6.

  Your upgrade path is CS5 Master Collection Edu to CS6 Master Collection (upgrade) for US$ 1 049

  http://www.Adobe.com/products/creativesuite/MasterCollection/buying-guide-upgrades.html

  or join the creative cloud.

  My reason for the continuation of the full version is that I have upgraded my equipment a lot and don't like versions of the software upgrade, since it requires twice the same software installation.

  With Adobe software, you just have to install the latest version - even if it's an upgrade on a computer brand new with the previous installation of any Adobe software. Any upgrade of the discs and downloads contain full versions of the software. The installation program recognizes complete and updated versions to update via the serial number.

  So when installing version CS6 Master Collection on a brand new PC (no Adobe software) previous upgrade, you install only CS6.

  The CS6 installer will ask your CS6 serial number and will recognize that it is a series of upgrade. It will then ask a serial number for a longer early version. Which must be CS5 or CS5.5 due to the new political upgrade a back version of Adobe.

  You enter your serial number CS5 Edu and CS6 Setup will continue.

  However, you can find the creative cloud a better fit for you, especially if you're a frequent recovery plant.

  The cloud for you as an owner of CS5 will first be $29.99 US/month for the first 12 months. Then, he'll be back at full price (currently US$ 49.99/month).

  Keep in mind that if/when your Cloud membership expires or is cancelled, you lose use and access to the software. You will then return to CS5 Master Edu with no upgrade path. At this point, it's an all or nothing ask from Adobe.

• Hi, I have Acrobat 11.0 win AOO license IE, I want to download the software for the same thing.

  Hi, I have Acrobat 11.0 win AOO license IE, I want to download the software for the same thing.

  Hello

  Please visit the Adobe license | Serial numbers | Orders | Accounts

  Hope that helps!

  Kind regards

  Sheena

• are adobe cs6 yet and adobe media encoder cs6 are the same thing?

  are adobe cs6 yet and adobe media encoder cs6 are the same thing?

  # Still is a DVD application.   Adobe Media Encoder is an application for the export of Premiere Pro and After Effects and a desired format transcoding.

  You export using SOUL to mpeg2-DVD and send it to still make a DVD, for example.

• External hard drive not a letter from reader: I already installed device driver for the same thing and it's showing in disk management.

  External hard drive not a letter from reader: I already installed device driver for the same thing and it's showing in disk management. But when I checked in system information, it is also displayed device but sectors and the tracs where showing the value 0.

  Hello Sharan,

  These links may help:

  http://TechNet.Microsoft.com/en-us/library/cc750198.aspx

  http://TechNet.Microsoft.com/en-us/library/cc977219.aspx

• Everytime I try to download the Adobe installer that's fine 95% full, and then it will say "launch creative Cloud" and then it will freeze. I tried to restart the download as Adobe said, and he did the same thing. Any tips to help me?

  Everytime I try to download the Adobe installer that's fine 95% full, and then it will say "launch creative Cloud" and then it will freeze. I tried to restart the download as Adobe said, and he did the same thing. Any tips to help me?

  Uninstall anything cc which can be installed.

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  then install the application of cc, Download Adobe Creative Cloud apps desktop | CC free trial Adobe

• Hello Experts, I would use only Lightroom but current implemented by Adobe will force me to get Photoshop and Lightroom. Is there a way where I can get only Lightroom and pay for the same thing.

  In the present implementation by Adobe if you need Lightroom alone, they must obtain and pay for Photoshop also which I'm not interested. Is it possible I can get only Lightroom. ? Help, please.

  Just for clarity, the strict answer to your question is 'no': you can't just Lightroom for the same price as the bundle Lr/Photoshop Creative Cloud (CC).

  You can buy a stand-alone license for Lightroom only - that's what Don and Elijah helped you to find - but the terms of pricing (and licenses) are entirely different from those that make up the whole of the CC.

  Also note, it is likely that Lightroom 6 will come before long (although how long is not known): almost certainly, you will pay for the upgrade to Lr 6 If you are on a stand-alone license, then just 5 to 6 (7 and to...) is included in the price of the set.

• After the migration, I connect twice for the same user account

  On a new MacBook, with El Capitan, I migrated files from opportunity MacBook Pro running El Capitan. I kind off twice to the same user account. Don't know how to cancel it.

  Step 1

  Please, open the security and privacy pane in system preferences and click on the padlock icon in the lower left corner to unlock the settings.

  The FileVault tab. There may be a button marked

  Allow users...

  If so, click it. In the sheet that opens, there may be a button marked

  Allow the user...

  next to your username. If so, click this button and enter your password when you are prompted.

  Click on continue and close the preferences window.

  Test. If this step does not resolve the problem, continue.

  Step 2

  Please, back up all data before proceeding.

  Triple-click anywhere in the line below on this page to select this option:

  /Library/Preferences/com.apple.loginwindow.plist

  Right-click or Ctrl-click on the highlighted line and select

  Services ▹ reveal in Finder (or just to reveal)

  of the contextual menu.*, a file must open with a selected item. Move selected item to the trash. You may be prompted for administrator login password. Restart the computer and empty the trash.

  * If you do not see the item context menu copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

• I was charged twice for the same image!

  Hello

  I decided to give a shot of Adobe Stock and bought some images, I must of clicked twice somewhere and ended up with two licenses of the same photo.
  Who should I contact to fix this problem?

  Your help is appreciated.

  Fred

  Hi Fred

  Yes, this is what it looks like on my side.

  If you connect to stock.adobe.com, you should see IMAGES = 1 along the top bar.  If this isn't the case, please let me know.

  Thank you

  Bev

• (Help!) Subscription free magazine app - rejected twice for the same bug - specifically, the activity in

  Hello

  Here is the response of rejection of the application.

  ---------------------------------------------------------------------------------------------------------------------------------------------------------

  2.2

  We found that your application exposes one or more bugs, when the review: iPad iOS 7.1, running on Wi - Fi and cellular networks, which is not in accordance with the App Store Review Guidelines.

  Specifically, the activity indicator turns indefinitely subscription. Please see the attached screenshot for details.

  For questions at the level of the discrete code, you can check with Assistance technique Apple Developer. When the DTS engineer follows upward with you, please be prepared to provide:

  -all the details of your rejection problem (s)
  -screenshots
  -steps to reproduce the problem (s)
  - symbolicated crash logs - if your problem results in a crash log

  If you have difficulties to reproduce a problem report, please try to test the workflow as described in <https://developer.apple.com/library/ios/qa/qa1764/ > Technical Q & A QA1764: how to reproduce a bug or crash who see only App Review or users.

  • Screenshot_0.PNG

  ---------------------------------------------------------------------------------------------------------------------------------------------------------

  I had the same rejection of the first time. After watching Adobe online, thought it was a billing issue, so I managed to get this rectifed. I hadn't used a shared secret (as he had not shown because I thought, the billing was not setup correctly). After that we have fixed the billing, I had access to the shared secret that I used.

  Any ideas what this could be?

  The app is a magazine app that's free subscription. It is the inapp purchase. No folio in app purchases don't, because they are free. Sent with the first version on the magazine published, although Apple coulnt got her in the form of time subscription.

  Help! Because it is the second rejection, it's two weeks and I'm getting closer an event that I have the app live for.

  Thanks for any help,

  Matt

  Hello

  First of all, thanks a lot for all the help of Bob, Neil and Jr. Your responses were quick and very useful.

  Gold support were also very good. Thanks to the DOE for this one.

  Solution: because the product ID are marked as such in a few different places, and I was trying to make sure that his marriage with them upward, I gave the folio and the same subscription ID. Maybe, he could help mark the folio and subscription IDS differently? (I so myself and I remembered, as soon as it has been pointed out. Well! Can't see the forest for the trees sometimes).

  _01 added to the Folio Product ID and try again. Wish me luck!

  I found very good support Adobe's Gold.

  Kind regards

  Matt

• Hi, I use my card of credit twice for the same subscription, how do I get refund that are changing other subscription product

  [Personal information by Mod]

  You need to deal with Adobe to fix the problems of billing that it is a site of user form.  Try to use the cat on Adobe.com, you may be able to do it to manage accounts and plans on this site after signing in.

• How to make a user-defined structure and creat a pointer for the same thing

  Function

  The prototype of the dll function is

  long unsigned PassThruIoctl (unsigned long A, long B unsigned, void * pvar1, void * pvar2);

  ' void * pvar1 ' and ' Sub * pvar2 ' are pointers to different Structures. The value of "unsigned" long B will determine what kind of Structure is the pointer.

  An example of structure is given below, when pvar1 is the pointer to SCONFIG_LIST.

  typedef struct

  {

  ParameterID long unsigned;    This entry of the dll

  Value of long type is unsigned;          This is a release of dll

  } SCONFIG;

  typedef struct

  {

  unsigned long NumOfParams;    the no. of elements in the array (SCONFIG)

  (entry)

  SCONFIG * ConfigPtr;           the pointer to array of SCONFIG

  (entry)

  } SCONFIG_LIST;

  The function is supposed to get the values of the configuration parameters (leave a device external interfacing).

  When I tried to run the service as shown in the attached VI, I always find myself with the error. The error I get is says something about the DLL which damages the memory of Lab View.

  Fixed mising. Can you post it again?

• K5N46AA: Need to install WIndows XP in K5N46AA driver of this network (110-511 IN) required for the same.

  Model - 110-511 IN

  Product no. - K5N46AA

  Following the compaitibility program problem, I installed WIndows XP. I so need driver network for the same thing for the other drivers, I can manage.

  Help, please

  Hello:

  Try the XP directly from Realtek ethernet driver.

  Download and install the 7 article on the list.

  http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1 & PNid = 13 & PFid = 5 & Level = 5 & Conn = 4 & DownTypeID = 3 & getdown = false