Adobe Creative Cloud 2015 installed and does not work on my Mac
I did the installation of the Adobe Creative Cloud 2015, as I predicted the program on a Mac Mini 2012 with Yosemite and start the empty application without open option window. Don't see the title (cloud creative) and the gear with the options icon:
Help
Open the window...
Quit smoking
I installed applications to perform upgrades do not appear. Creation icon is also displayed in grayscale in the menu bar of the operating system.
Hi Jose,
Please consult this document:
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
See this thread as well where similar issue has been addressed:
Re: Empty opening creative cloud app
Concerning
Megha Rawat
Tags: Adobe
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Adobe Creative Cloud window empty and does not ask for connection?
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Adobe Application Manager is needed to solve this problem. However, it is missing or damaged. Please download and install a new copy of the Application Manager 'http://www.adobe.com/go/applicationmanager'.
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I deleted the file opm.db in the folder "OOBE" and I restarted the application. I uninstalled and reinstalled. I restarted my computer. I have tried everything for the last hours and made absolutely no progress.
I'm pretty stressed about it than the projects I work on are time sensitive. Any help would be greatly appreciated as chat customer support just left me on hold for almost an hour and I have not found a solution in the forums.
Thanks in advance.
Mac migration (or Time Machine) does not always work with cloud programs
Uninstall... to run vacuuming... Restart your computer... Reinstall
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the vacuuming after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
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Adobe Creative Cloud is installed, but does not load properly?
Hello
I installed Adobe Creative Cloud and I'm trying to download a free trial of photoshop, but I can't. Whenever I launch CC, the pop-up window and at the top it says is 'Creative cloud' with an icon of parameters at the top, but the rest is empty and I can't click on anything!
Help, please!
Hi Carolina,.
Please try to delete folder OOBE to this place than the launch and the connection to CC Deslktop apps.
Windows:
C:\Users\(your username) \AppData\Local\Adobe
Mac:
~/Library/application support/Adobe
Please let us know if it helps.
Kind regards
Abhijit
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I have an old Photoshop CS3 install, install a newish Lightroom and now I need to install the first of my Adobe ID work. I think that this may be the crux of the problem. If the Cleaner CC app worked as advertised, I could delete the old installation of Photoshop and simply use the new Photoshop CC and everything would be cool, but the CC Cleaner does not work. It seems that it works, but the problem persists. In fact, Adobe support told me via twitter that the Adobe installer fundamentally does not work on Mac migrated (new Mac when old data has been put in place backups). They called cela a conflict of BONES, but I pointed out than any other works, so there is a conflict of good enough Adobe.
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They suggested that install on a clean drive, one that has not been migrated. To do this, I guess I to bring it to Apple, since I have neither a Yosemite install disc, or a drive to put a thumb
I found an article entitled "CC applications close immediately after the launch", but this trick does not work because the Creative Cloud applet is the application can't launch.
https://helpx.Adobe.com/Photoshop/KB/CC-applications-crash-immediately-launch.html
They sound like they're trying to help him, but responses sound like absolute BS, and, like the Web site, I'm going in circles. I don't know that I'm not the only one who had this problem, right? RIGHT? I'm sure that the answer is buried here somewhere...
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OK, thanks for the update KBaird. I'm curious about the results, but the option you have chosen is probably the fastest.
In general, I recommend only migration of documents and settings and reinstall all applications directly. Sometimes the migration can occur successfully more often if they lead difficult to solve errors regarding Adobe Creative applications.
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The email that you use with the forums is not any active subscription.
Please make sure that you are connected to correct ID:- https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
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Hello
Please see the following links:
Serial numbers, purchase and product codes codes | Schoolgirl and her teacher editions
If you still need help, mention code in a personal message, I will check and let you know if the redemption code is valid or not.
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Please contact support by calling/chat for cancellation requests and billing queries:
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