Adobe Creative Cloud is installed, but does not load properly?
Hello
I installed Adobe Creative Cloud and I'm trying to download a free trial of photoshop, but I can't. Whenever I launch CC, the pop-up window and at the top it says is 'Creative cloud' with an icon of parameters at the top, but the rest is empty and I can't click on anything!
Help, please!
Hi Carolina,.
Please try to delete folder OOBE to this place than the launch and the connection to CC Deslktop apps.
Windows:
C:\Users\(your username) \AppData\Local\Adobe
Mac:
~/Library/application support/Adobe
Please let us know if it helps.
Kind regards
Abhijit
Tags: Adobe
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Please consult this document:
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See this thread as well where similar issue has been addressed:
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You can also view the nets below where this issue has been addressed:
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Win: C:\Users\
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Iles.html http://helpx.adobe.com/x-productkb/Global/Access-Hidden-User-Library-fIt should invite you to you reconnect & solve
OR
Please check this linkhttp://helpx.adobe.com/x-productkb/policy-pricing/account-password-sig n-State and if this does not help, then click on Chat contact button our Adobe now support team and they will solve the problem.
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