Adobe first Pro CC 2014.2 has stopped working error

Hello guys,.

Recently, I built a new computer with the following specifications:

CPU: 4790 k (stock speed)

RAM: Team Extreem 16 GB (2 x 8) (2400 mhz)

Motherboard: Asus Ranger 7

GPU: 780ti Zotac Amp Edition

Storage: 250SSD Samsung evo + Barracuda 1 TB

PSU: 850 G2 EVGA

Operating system: Windows 7 Professional

All the drivers are up to date.

So I installed the creative cloud and then to install the applications in the following order: Media Encoder, Photoshop, and first Pro CC. The media and photoshop have no problem but first CC pro crashes when you click on.

I would click on the first button CC pro and the loading screen pro first will pop up but then her 'has stopped working error' will occur immediately.

I need to get this problem is resolved in the next few days because I need it for a very important video project. If this problem cannot be fixed in the next 2 days, unfortunately, I have to pay my subscription with adobe (still within 28 days) and use Cyberlink or Vegas.

I have tried searching the forums and google but you have not found a solution that works for me. Could someone please lend a hand?


Thanks for posting a screenshot of the Windows system information dialog box: StartMenu > Control Panel > system. (You can scramble all remove the computer, by domain name and workgroup down settings).

A common cause of accidents involving the ImageRenderer.dll is not have Service Pack 1 installed for Windows 7.

Tags: Premiere

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