Adobe Flash Player does not download properly and I have no idea why.

I have Windows 7 64 bit and it's a laptop Windows HP Pavilion G6.

I bought this laptop brand new 4 months ago.  Everything worked well, until about 2 weeks ago.  Then all of an error message would come so I couldn't watch videos on YouTube or elsewhere more... saying "update your flash player"... so I would like to download the latest version of Adobe... it looks "download completed", but I could not even watch videos.  I am looking for the program and it seems.  I would go back to the Adobe site and the version that is on your computer is supposed to fill inside this box, well nothing does ever meet for me.  But when I go to "Programs and features", it is there... I can remove it, but can't do anything else and have no idea why there is a problem or what it is... but I seriously spent hours trying to rectify the situation. I'm ptaying that someone has encountered the same situation, or knows how to fix this for me.

Hello

Try the following.

First, download the Flash uninstall utility on the link below and save it to your desktop.

Flash Player Uninstaller.

Once the download is complete, close all browser windows and start the program uninstaller.  Once done, restart the laptop.

Then, download and install Firefox , then using Firefox, download and install the latest version of Adobe Flash. Note: You can deselect the option to include McAfee Security Scan Plus before download. 

Close all browser windows before you run the installer of Flash.

Start Firefox and see if the video play Ok in this browser - if they do, close Firefox, open Internet Explorer and click on the same link Adobe Flash above to get a command prompt to install the ActiveX component.  Once completed, restart Internet Explorer.

Kind regards

DP - K

Tags: Notebooks

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