Adobe illustrator app does not download on my ipad air 2 more. Operating system is uptodate. Will not let me delete. Help available?

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  Hi ruuthuus,

  The minimum system requirements to run Illustrator is 10.7 and above. Please see the link: http://www.adobe.com/products/illustrator/tech-specs.html. I recommend you to upgrade your operating system.

  Kind regards

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  You can start on the following and we hope that you will get only the easier until it works, or someone comes up with something better.

  Here is a general list of things you can try when the question is not in a specific file (you tried/made some of them already). 1 and 2) are easier for temporary strangenesses and 3) and 4) specifically may be corrupted preferences):

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  (2) restart the computer (you can do that up to 3 times);

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  http://www.Adobe.com/support/contact/cscleanertool.html

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• App does not download

  App does not download what is the problem

  Name of the application you are trying to download?

  What web browser do you use to download?

  Web site, you are trying to download the application from?

  What type of Internet connection you are on, wired or wireless? If you are on a wireless connection, try switching to a wired connection and try the download.

  Click Start, type: cmd

  Right-click on cmd, and then click Run as administrator

  At the command prompt, type the following:

  ipconfig/release

  then

  ipconfig/renew

  then

  ipconfig/flushdns

  leave the command prompt

  Click Start, type: folder

  Press enter

  Delete the contents of the temp folder

  Restart the computer and try to download again.

  If the problem persists, try resetting your router if you are connected to one.

  Turn off the router, unplug it, wait 10 minutes

  Plug it in again, power up once again

  Reconnect the Ethernet cable

  Try to download again