Adobe Photoshop CS5 has stopped working (Windows 7, 64-bit)
I am trying to run Photoshop CS5 in 64-bit Windows 7. Everytime I open the program, I get an error saying "Adobe Photoshop CS5 has stopped working", immediately after the startup screen goes away and the main GUI opens. The only option on the error is "close the program".
I'm on a computer with a processor i7 and 12 GB of memory. I have two Nvidia GTS 250 video cards, four monitors running.
During the last day, I reformatted my computer and reinstalled Windows twice. I reinstalled the CS5 Master Suite several times that I can remember. I also downloaded and installed the latest drivers from Nvidia video card.
I keep having the same problem whenever I try to open all of the programs in the suite CS5.
The only time where as I got near the do function was immediately after installing new Nvidia drivers, before restarting my computer. I could open only once without it breaking, once I restarted my computer, Photoshop kept giving me the same error everytime I try to open it.
I don't have any other software installed on my computer. This is a new installation of Windows 7.
I was on the phone with Adobe technical support for about an hour and a half, and I still have to get one unique suggestion other than to try with my unplugged network cable installation. Other than that, they seem to be fond of the transfer me back and forth between departments (and asking me to repeat all my information every time).
As you can probably, I am very frustrated at this point and would be very happy to suggestions.
Thank you
Trevor
My scenario and history:
Windows Vista Ultimate Edition and now Windows 7 Ultimate
NVidia Quadro Fx 4500 screwing 4 monitors total SLi on or off - makes no difference. Drivers are irrelevant.
2 x Xeon 5160 (so total 4 cores)
24 GB RAM
PS CS 4 or 5
4 monitors - Yep it's the thing 4 monitor.
Fails every time that you describe.
Comment - if you remote desktop on the computer - and so, indeed, use a single monitor - PS works fine.
A WORKAROUND solution for 4 or 5 - I don't consider not that difficult because you lose some features, but it gets you 99% it and is the same workaround for CS4 or 5
Go to
Look for the file: ScriptingSupport.8li Disable this extension by renaming the file with a tilde before the name of the file. So: ~ScriptingSupport.8li Start Photoshop - it works and is essentially functional. The only real drawback I found is that disable this script extension means that you cannot use some of the scripts integrated under FILE - SCRIPTS - larger PIA for me to be that of the Contact Sheet Builder no longer works. But as I now use Lightroom to create planks-contacts - this is not a big loss. Other features script - I'm sure is applied - but not to the point I find PS unusable. ADOBE - if you read this - it was this extesión now for the last two editions of the PS.
Tags: Photoshop
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Rjleys , I suggest that you try (before the opening of a picture) go into Edition - Preferences - Performance and disabling the setting of drawing OpenGL use []. Close, and then restart Photoshop after making this change.
If this works around the problem, you must update your video drivers on the website of the manufacturer of your video card. Maybe it's that OpenGL operations that Photoshop is making can cause an error in your drivers, resulting in a drop in demand.
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nVidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
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Hey guys... I hit this problem this evening after having tried for several hours open Adobe PS CS5.
Photoshop worked earlier today and I did no change on my PC since re-run the PS.
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I ran as administrator.
As far as I can tell he has something to do with KERNELBASE.dll
You are my last chance... Thank you!
Brandon (Y0URD4MS31F)
Here is a log of the event viewer...
Log name: Application
Source: Application error
Date: 02/01/2012 23:01:13
Event ID: 1000
Task category: (100)
Level: error
Keywords: Classic
User: n/a
Computer: Brandons-PC
Description:
The failing application name: Photoshop.exe, version: 12.0.0.0, time stamp: 0x4b504eff
Name of the failed module: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0xc06d007f
Offset: 0x0000b9bc
ID of the process failed: 0xeb4
Start time of application vulnerabilities: 0x01ccc9cc53e0ded5
The failing application path: C:\Users\Admin Brandon\Desktop\Hacking, mods, C ++ \Adobe Photoshop CS5 (No. Brushes) \Photoshop.exe
Path of the failing module: C:\Windows\syswow64\KERNELBASE.dll
Report ID: 938be8e8-35bf-11e1-98bd-001583ba828e
The event XML:
" < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "
<>System
< name of the provider = 'Error of Application' / >
< qualifiers EventID = '0' > 1000 < / EventID >
< niv.2 > < / level >
< task > 100 < / task >
< Keywords > 0 x 80000000000000 < / keywords >
< TimeCreated SystemTime = "" 2012-01 - 03 T 04: 01:13.000000000Z "/ >"
< EventRecordID > 1887 < / EventRecordID >
Application of < channel > < / Channel >
Brandons-PC < computer > < / computer >
< security / >
< / system >
< EventData >
Photoshop.exe < data > < / data >
< data > 12.0.0.0 < / data >
< data > 4b504eff < / data >
KERNELBASE.dll < data > < / data >
< data > 6.1.7601.17651 < / data >
< data > 4e211319 < / data >
< data > c06d007f < / data >
< data > 0000b9bc < / data >
eb4 < data > < / data >
< data > 01ccc9cc53e0ded5 < / data >
< data > C:\Users\Admin Brandon\Desktop\Hacking, mods, C ++ \Adobe Photoshop CS5 (No. Brushes) \Photoshop.exe < / data >
< Data > C:\Windows\syswow64\KERNELBASE.dll < / data >
< data > 938be8e8-35bf-11e1-98bd-001583ba828e < / data >
< / EventData >
< / event >
You use Photoshop 12.0.0 - ever, that you installed the updates.
To install the updates now.
And kernelbase accidents result of a drivers: scanners, card video, camera, printer, etc.
And I'm curious why Photoshop is under "hacking, mods, C++?
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How to fix the error "Adobe Photoshop CS5 has stopped working"?
I click it and it loads the page with credit, but an error pops up right after that gets done. How should I do?
Hi DakotaMerrival
1. what operating system is installed on the computer?
2. for how long have you been faced with this problem?
3. did you sons of recent change the computer?
4. have you tried to reinstall the program?Do check and provide us with the information about the installed operating system-
Method 1:You can also view the article provided below and the support link and check if the steps to help you resolve the issue.
http://kb2.Adobe.com/CPS/408/kb408849.htmlMethod 2:
You can check if you face the same problem of access to adobe application in a clean boot state. To perform the clean boot follow step 1 mentioned in the article below, and then try again check in the clean boot state -
http://support.Microsoft.com/kb/929135
If the problem is resolved check which service non-Microsoft is the source of the problem; referring to article and following the other steps.
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
a. Click Start, type msconfig.exe in the start search box and press ENTER.
If you are prompted for an administrator password or for confirmation, type your password, or click on continue.b. on the general tab, click the Normal startup option and then click OK.
c. When you are prompted to restart the computer, click on restart.
Method 3:
If the problem persists, I suggest you to contact adobe for assistance on the question support. You can check the links below for assistance-
http://forums.Adobe.com/index.jspa
I hope this helps.
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It seems that the graphics driver is at the origin of the crash program.
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I've done everything there is on the help site. Still no luck. Here's what happens:
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I also had on the Adobe help forum and can't help and say it could be a flaw in Windows
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Here are the error codes I got from the event viewer
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Hi Craig,.
Please provide a detailed account of your question. You, the efforts are very much appreciated!
I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.
a. you did any important changes made to the computer just before the problem occurred?
b. what fixit did you run, when you say "Run FIXIT"?
You have tried most of the linear troubleshooting, it can be concluded that the question could arise also following a conflict of third-party software that impede the performance of Adobe Photoshop CC. To diagnose the problem, I would suggest trying the following methods and check if the problem persists.
Method 1:
It is possible that the application has not been uninstalled properly and have hampered after the new installation. I suggest to try to start the next fixit and then try to install the program Photoshop CC.
The problems that the programs cannot be installed or uninstalled
If the problem persists, try the following method.
Method 2:
The question could also arise due to a conflict of third-party software, so, I would be as you suggest clean boot of the system once and then try to install the program in a boot environment.
Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.
How to perform a clean boot in WindowsIf the problem does not occur in the boot, you can determine which applications and services on the computer is causing this issue.
Note: See "how to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.
Hope this information is useful. Let us know if you need more help, we will be happy to help you.
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Adobe media encoder: https://forums.adobe.com/thread/1713540
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Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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Help please
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Tried the number of 'support' 1800 614 863 - totally unnecessary with reference after reference, but never on target for this problem.
I see on the web, many others have this problem.
Help, please.
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Download Ccleaner from Piniform. Start the cleaner then the registry.
http://www.Piriform.com/ccleaner/download
In the Find box type msconfig and then press the start tab, send me a screenshot of this screen.
Click Start, all programs, then click Accessories
Click on command prompt and then click Run as administrator.
If the user account control dialog box appears, confirm that the displayed action corresponds to what you want and then click on continue.
Type sfc/scannow, it will take a long time to run. If we don't fix all corrupted system files, let me know.
Run a full scan with your antivirus software, also download and run Malwarebytes (free) and do a full scan also.
https://www.Malwarebytes.org/downloads/
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Download Ccleaner from Piniform. The then run the registry cleaner.
http://www.Piriform.com/ccleaner/downloadSearch msconfig then para on Startup tab, send me a screenshot of this screen.
Click Start, all programs, and then click Accessories
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Enter sfc / scannow, it will take a certain time pay to run. If she doesn't fix all of the corrupted system files, let me know.Perform a full scan with your antivirus software download also and run Malwarebytes (free) and do a full analysis also.
https://www.Malwarebytes.org/downloads/Let me know the results of the foregoing.
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"Adobe Flash CS5 has stopped working" error whenever I do anything - HELP Please!
Hello
I used Macromedia Flash MX for many, many moons. Finally, when I got to Windows 7, I was VERY pleased with the update on MX and switch to Adobe Flash Professional CS5. However, I was never able to use this program, as it crashes pretty much whenever I try to do anything. However, since my upgrade, I noticed a lot more crashing in MX as well (I still installed on my old HD and have been using it to build videos rather than CS5 because it crashes less frequently). Now, I'm at my wit's end. I get the above error message when I do pretty much anything, but more recently it is whenever I try to select all unused files in the library. The error message I get in MX is "Flash 6.0 r25 has stopped working", but it is the same exact problem in the signature of the problem of CS5:
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Locale ID: 1033
Additional information 1: 0a9e
More information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789
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Information additional 1:2865
More information 2: 2865b1bb537c4d5e61b79207bc968f0a
Information additional 3:2116
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Thank you.
Yes.
create a new fla and copy layers/images of a scene on the new fla.
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