Adobe Premiere Elements shows thumbnails black or green/magenta. Vista 64, i7 3.2 ghz, 500 MB HD free, 12 GB of RAM

Works fine on a Mac.  NVIDIA 460 with the latest drivers. Latest Quicktime

Beaten to death in the form of Adobe support, no resolution, moderator even could not understand it.  The files appear to be HD (mpeg 4), loaded other MP4 and worked well.
The use of classroom in a book Adobe Press.  Don't know what else to try.  Vista 64 Ultimate has been very good for me, but will move to Win 7 if it will work.

Tim T.

Hello

I suggest you return these methods:

Method 1:

I recommend you perform the clean boot and check.
 
Configuration of your system in a clean boot state helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
 
See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
 
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135 
 
Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

Method 2:

If this does not work, stay in the clean boot state and uninstall and reinstall Adobe and check.

http://kb2.Adobe.com/CPS/141/tn_14157.html

http://support.Microsoft.com/kb/929135
Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

Tags: Windows

Similar Questions

  • Download Adobe Premiere elements Fail test! --[- Cannot install on Vista]

    Hello!

    I want to download the Trial Version of Adobe Premiere Elements, but it won't let me.

    You see the screenshot in the link below:

    54S73B.jpg

    You see the screenshot, the so-called "sorry, this Page is not available.

    Could someone solve the problem of the Web page, one of the Webdeveloper?

    By the way:

    I took this for Windows Vista Home Premium SP2 32-bit.

    Hopefully, this could be resolved as soon as possible!

    Thank you!

    Best regards, MP.

    Hi, John Waller!

    Thank you!

    Okay, I found the old Version BEFORE here:

    First elements download | 10, 12, 14, 11, 13

    Best regards, MP.

  • I can't run my Adobe Premiere Elements 10

    I can't run my Adobe Premiere Elements 10 since several day appa error: the no compatible graphics card... AMD Radeon HD 7400 M. I thik after the last download of the 3.013399 of the 15.201.1151.1008 serial driver Version. I tried to download again the last e driver AMD Raedeon to reinstall Adobe Premiere element 10 but never change ist. Before I used the 2-year program

    You don't say what operating system you are using.

    But, assuming you're on Windows 10, once you have updated your graphics card drivers, make sure your Folder Options and select Show hidden files, and then navigate to C:/ProgramData/Adobe/Premiere elements/10.0 and delete the BadDriver.txt file.

  • Adobe Premiere elements 14 can't buy through Adobe direct

    On March 3, 2016, we tried to order the Pack Adobe Premiere elements 14 student teachers online.  It does not work if well so we tried to phone Adobe and place the order.  We are a Lutheran Church, who directs also that a State of Wisconsin accredited 4 Pre - K school on site.  After many trials and many disconnects Adobe on the phone we have abandoned.  This suite Tuesday morning we called Adobe again starting at 10:30 to 11:15 trying to move our agenda with no luck.  I've only connected to a live chat from 11:15 to 12:30 with an agent.  My story of Adobe on March 8, 2016 showed that I had 2 two orders for Premiere Elements pending verification of our school status.  After 45 minutes on the line with the service agent Adobe customer, I was told that they had to cancel my orders pending 2 and I was again my order.  I told the agent was going to "take responsibility" and to place the order for me.  I've been to wait 24 hours for verification.  It's been 48 hours and I have not received any communication from Adobe.

    I've never been so frustrated trying to place an order for simple software with what I thought to be a world-class company that I have been in my relationship with Adobe.  I see by this thread that a lot of people have this same problem and I didn't know one answer to the action that the client has taken to purchase to complete or receive any satisfaction from customer service.

    I would like to buy software from a different manufacturer if I could find a good software, or even to another reseller for Adobe, but I am afraid that, if I had trouble with the Adobe of a reseller program, I received support.  What a waste.

    Hello

    Sorry for the inconvenience!

    I see the two elements of Photoshop, order has been cancelled.

    Please let us know if you need help more!

  • in Adobe Premiere elements 13, exit rendered freezes on an image, here and there, from time to time.

    Hello everyone!

    I am trying to output render a film either in MPG2 or DV Avi

    and when I play the video rendering result regardless of the format, sometimes it freezes on certain images, sometimes it's here, sometimes here.

    Here are the specs:

    Source: (3d animations made with Softimage) 75 shots 40sec max min 2 sec, resulting in 14 min 30 sec Avi movie PAL lower field 720 x 576 uncompressed

    animations are perfect, and play them on the timeline don't show any freezing point.

    for an example of the size: a shot 40sec weighs 1.5 GB

    I use Adobe Premiere elements 13

    my computer is a 2.1 Ghertz two processors 8.1 Windows 64-bit 32 GB RAM graphics card: NVIDIA Quadro K4000

    Thanks if you can help me.

    Dewey Dell 5

    Unfortunately, "new and quick" don't tell me what on your computer. Apple MacBook Air are new and fast - but you'll go crazy trying to edit any serious video on them.

    That said, I agree with you. Uncompressed opinion are not only inefficient format to transfer video DVDs, but they're also massive in size and difficult to transport. But if that's what your customer wants, it's what he wants.

    In the meantime, there is no reason that your finished video playback should freeze on a fast enough computer - unless you use a media player that don't handle some files well. And, if you are viewing your videos with Windows Media Player, you view on a drive that does not support some files well.

    Download the excellent and free VLC Media Player, one of the must have free utilities that I recommend to my books on Amazon. It will play almost any video format, and he's fine play.

  • Adobe Premiere Elements 12.1 - how to change the speed of a row of photos on the timeline?

    (Adobe Premiere elements 12.1). I think I went through all the possible explanations using Adobe-videos, www and You Tube. etc., but I'm still too stupid, having not yet seized the response.  I am new to this, and it does everything just for me. If I manually drag the vertical red line along the timeline, then individual pictures presents during the masterscreen above, but they have almost disappeared in arriving at the other. If I press play instead, the red line is progressing fairly well, but still the same speed on the timeline, but I need an explanation to slow down or speed up the clouds-photos that I brought to the timeline. Y at - there someone here who can / will cut out in 5 mm plates of steel for me?  PS. This isn't a normal video, it's 190 photographs of clouds taken with my interval-o-meter, just to know 'how' in Premiere Elements

    faerk

    BTW. I was arrested on my previous effort to get an answer (in Danish): you are not allowed to question here - or something like!  Why?

    The best way is to your slide show in a video output then re-import this video in your project and use Time Stretch to slow down or speed up playback.

    How you do that depends on how you plan to use this slide show. It will be released on a DVD or BluRay disc? Uploaded to YouTube or Vimeo?

  • I JUST BUY ADOBE PREMIERE ELEMENTS ONLINE AND I RECEIVED AN EMAIL WITH INSTRUCTIONS TO DOWNLOAD THE PROGRAM BUT I CAN'T FIND MY ORDER

    I CAN'T FIND MY ORDER TO DOWNLOAD THE PROGRAM ADOBE PREMIERE ELEMENTS I JUST BUY

    Your order shows on your account page?

    https://Accounts.adobe.com/ , then click on Plans & products top

  • I have adobe Premiere elements 13. It will not let me delete audio or do fade in or out. I can move the yellow to the bottom line until the volume reads - 0.0, but the noise is still there during playback. I can click on fade and fade out and the yel

    I have adobe Premiere elements 13. It will not let me delete audio or do fade in or out. I can move the yellow to the bottom line until the volume reads - 0.0, but the noise is still there during playback. I can click on fade in and fade out and the yellow line that chart volume takes a strong recovery or dip at the beginning or at the end of the clip, but there is no change in volume when I play back. What I am doing wrong?

    Rickey

    Thanks for the follow-up report.

    Just a lit bulb. Maybe the answer, maybe a spleen.

    Look carefully at the audio track of the timeline in the vicinity of title of the file.

    The title of your file audio timeline shows: level of Volume or something else. If something else, click the tiny triangle where

    the red arrow in the screen shot is sharp and select the Volume and then level so that you end up with

    Volume: level as shown in the screenshot.

    Hope it's the factor involved.

    RTA

  • Adobe Premiere Elements 10. Does make sense to upgrade my 32 GB memory?

    I have the following Setup (purchased in September 2011).

    • ASUS P8Z68 DELUXE, chipset Z68
    • Intel Core i7 2600 K 3.4 Ghz, 8 MB
    • Kingston
    • M4 128 GB crucial SSD
    • ASUS GeForce Ti DirectCU TOP 1 GB 2xDVI II GTX560
    • WD 2 TB sata 600 (black edition).
    • Windows 7 prof 64 bit.
    • Adobe Premiere Elements 10 + Photoshop Elements 10

    On the 128 GB SSD, I installed Windows 7, office 2010, Adobe software, and the SSD is used to swap/temp-drive for Adobe elements and Windows 7.

    The second WD SATA 600 black 2 TB drive is used for all my equipment photo and video.

    When searching on the internet and on this forum, I understand that until the first elements Adobe 9 unused RAM memory beyond 3 GB because of the 32-bit adobe core of the series of elements.

    Can you and first Elements 10 (or higher) will use memory beyond 3 GB?

    When I install 32 (4 x 8 GB) GB of DRAM memory, the recommended windows pagefile will be around (2 x 32 =) 64 GB. With windows 7 and some software installed there are not a lot of space on the SSD to the first elements temp adobe reader. I probably set the temp on the WD 2 to 600 sata drive because there is more free space left.

    I don't know if it makes sense to upgrade my memory.

    1 does make sense to upgrade my 32 GB memory? And it will probably increase the rendering speed of the first 10 elements (or a version later first)?

    2 it is sensible to upgrade my memory up to 16 GB (4 x 4 GB)?

    3 the 32 GB memory-implementation to date costs about 300 euro/dollar. Is there a better way to improve the rendering speed (I'm not comfortable with overclocking the system)?

    Hope you can help me with this question.

    Thank you!

    You have a lot more power to edit AVCHD and other high-def video.

    You certainly won't hurt anything by adding more RAM - but you won't see better performance with first Elements 10 from 8-16 GB of RAM.

  • Sony HDR-SR12 Windows 8.1-compatible 64-bit and Adobe Premiere elements 11?

    Hi can someone advise if the Sony HDR-SR12 camcorder is compatible with 64 bit Windows 8.1? The site compatibility 8.1 win was not clear.

    Can anyone adivse whether AVCHD files can be imported from the drive hard Sony HDR-SR12 or appropriate in Adobe Premiere elements 11 memory cards? I could not find the camera listed as supported, but may not have looked in the right place.

    Can anyone confirm if the AVCHD files can be imported from the HDR-SR12 in Corel VideoStudio Pro X 7? It seems to me that they can.

    Hoping someone can enlighten before that I spend over $ 500 on a second hand unit that I'm very interested.

    Regards, Phil

    Thank you Paul. I'll buy the camera. I discovered that the first items 11 supports the HDR-SR12E as well. Appreciate your reply and you will indicate the problem as solved. -Sincerely, Phil

  • Adobe Premiere elements 14 accidents

    Hi adobe forum.

    I recently bought Adobe Photoshop elements 14 and Adobe Premiere elements 14.

    While I can start Photoshop, I can't do it with first. Whenever it crashes, and the ugly windows error message appears as shown in the png file attachedAdobeCrash.png.

    While waiting, and not by clicking on "Abbrechen" (which is identical to cancel), I offer myself to debug this problem, but even when I choose to do, nothing happens.

    My system is as follows:

    10 Pro 64-bit Windows

    I7

    8 GB RAM

    207 GB left on my HD

    I have installed Visual Studio 2015 and several other development tools. More details if necessary.

    I really want to use this program, otherwise I have to give back the license and get my money back.

    Any help appreciated,

    Torben

    EventLog SAIS as follows (in German, unfortunately):

    Fehler beim as "C:\Program Files\Adobe\Adobe first Elements 14\MPEGHDVExport.exe" Aktivierungskontextes Generieren. Die HPLC Assemblierung "Plug-ins and #x5c; Common & #x5c; TSStrider, type = "win32", version = "1.0.0.0" ' konnte nicht found werden. Use Sie eine Haltung as diagnose das Programm 'sxstrace.exe.

    My translation:

    Generation failed for "C:\Program Files\Adobe\Adobe Premiere Elements 14\MPEGHDVExport.exe" activation context Assembly dependend "Plug-ins and #x5c; Common & #x5c; TSStrider, type = "win32", version = "1.0.0.0" "is not found. For information, use the program 'sxstrace.exe.

    So basically, an assembly is missing on my system. What is TSStrider?

    [Left first Pro for first items - MOD]

    You must contact Adobe customer via chat service.

    https://helpx.Adobe.com/sea/contact.html?step=PRE_adobe-ID-signing-in_stillNeedHelp

  • ADOBE Premiere Elements 12

    Hi all

    For some days, the first items 12 adobe editing software refuse to acquire my images when I connect my camera sony HDR - FX7 (HDV format) via the firewire cable. I note that all of the camera - editing adobe ss12 program settings are correct. Besides I am no newbie in editing video on the PC because I have already used adobe first elements 4 for 6 years and now version 12 for almost 2 years with no problems. When I run the capture images, or although I pilot the camera via ss12 (forward, stop...) you will see a screen:

    "Adobe premiere elements 12 has stopped working. A problem is that the program has stopped working properly.

    Windows program will close it and you specify if a solution is available.

    Of course I got no response from windows.

    Why nothing change in the pc, from one day to the next, adobe ss12 refuse to purchase t - it to rush on my K7 HDV?

    As I have not found solutions on different forums, I am addressing you.

    Thank you pour your answers.

    JPE

    your camcorder is connected to your computer with a FireWire/IEEE-1394 cable?

    Are you able to capture your videos using the free download HDV Split?

  • How to merge video projects into Adobe premiere elements 14

    I am running Adobe premiere elements 14 on an imac and I built two projects that I am trying to merge into a single project. Is it possible to do without exporting to a video file, so I can still change the two projects into one project? Thank you in advance!

    but this does not change the project more.

    That is right. Elements doesn't have the ability to import a project into another project.

  • Adobe Premiere elements 12 freeze during playback

    Hello

    I use Adobe Premiere elements 12.0 for about 2 years on a number of devices. I just bought myself a new machine of the host/music studio - Dell XPS 8900, i7 - 6700 k Skylake, 16 GB RAM, soundcard Realtek, double video (vga screens), a VGA port on NVidia Ge Force 645, the other running the INtel HD integrated graphics card displayport VGA.

    In any case, on the new machine, I see issues with reading gel every 20 or 30 seconds at random, how I have to start it up again.

    It's a bit annoying when trying to evidence look an article, but not the end of the world.

    I tried made using another sound card, disconnect the audio (I read on some issues from Realtek), uninstall and reinstall the program. Nothing has worked yet.

    Thanks for any help.

    OK, for those who have the same problem. I solved mine away from the integrated Realtek audio device. I just ran across the same video for an hour with all the time.

    I know that Realtek has caused problems in the past of my reading on this topic and he has certainly proved the case with me. It is a terrible device anyway, so move my audio from the PC to the sound card that normally, I reserve for my recording studio work is a bonus.

  • How can I download my Adobe Premiere element?

    Hi guys,.

    I had trouble downloading my Adobe Premiere element. Can you help me please?

    What exactly is your problem... This error message see you?

    Download & install instructions https://forums.adobe.com/thread/2003339 can help

    -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

    -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

    -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

    -you will need to enter your original serial number during the installation for non-Cloud programs

    - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

    Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

    When you ask a question you will need to provide some basic information

    -Forum quick start https://forums.adobe.com/docs/DOC-5601

    Mac or Windows and EXACTLY what version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause problems "weird."

    Using a full account of computer administrator with read/write permission?

    Exactly what version of the program do you have problems?

Maybe you are looking for

  • Strange thing happened when I tried an update of security of El Capitan

    Hello. Basically, I got a pop message yesterday saying ICloud could not connect with my Gmail account and then as I proceeded to update my disconnected iMac but would not open a session as a progress bar would not end. I have tried rebooting without

  • toast of Lenovo

    Hello, my OS is Windows 8.1 was last updated. I have Lenovo ThinkPad W540 workstation. There is a program called Lenovo Toast and nothing is displayed or starts when I click it. I tried to download Lenovo Toast, but failed. (I didn't know where to lo

  • open ports to prevent blocking of communicate with the firewall network

    I'm putting in place an at & t 3 g microcell to improve my cell phone home reception. He did not yet.the next step tells me toopen the following ports to prevent the firewall to block communication with the network. 123/udp 443/tcp 4500/udp 500/udp 4

  • Why is it not my DVD drive appears in my computer folder, but it appears in Device Manager, what should I do?

    I have a windows vista. The DVD player has been working great until today, I used yesterday for 2 CDs rip. When I turned it to play a song from a CD but autoplay ever came I went to the tab of the computer in the start menu and my DVD Player wasn't t

  • IPSec VPN with compression

    Hi all I find this compression of supporting IPPCP 2600XM for IPSec VPN. It seems that it is supported only with a VPN module, is it? What would you say if I don't have module VPN, but the IPSec VPN configuration and compression for a connection low