Adobe Premiere Pro CC 2014 crashing
Hello
I use MBP with OS X 10.9.4, 16 GB of RAM with two hard drives, 480 GB Sandisk SSD and the stock 750 GB of HARD drive.
My MBP is model of early 2011 (8.2) with graphic AMD Radeon HD 6750 with Intel HD 3000 card. I use Thunderbolt 27 "external display with a resolution of 2560 x 1440. My project is configured to use OpenCL Mercury acceleration.
Video files, I'm editing are Apple ProRes 444 sitting on the HARD disk drive.
My first Pro CC 2014 crashes all the time. Today it crashed 3 times, telling me there was a serious problem and that first has to close. He managed to save the work. On the fourth crash, the application simply refused to play the clips, I tried to stop, but it wouldn't, forcing me to force them to leave the app.
Another thing I noticed is that as soon as I click on "Open a project" from the home screen, that it takes something like 5 sec before the project is displayed. It's a small project, so it should open immediately, the way that it used to open in the past.
If it is relevant, I installed the only plugin for first and it's pure Video Pro.
I don't know what has past but Premiere Pro (the one before 2014 CC CC) used to be solid on this machine.
I'd appreciate any help with this question since obviously something bad happens.
All the best,
Goran
I think I have the solution...
I completely removed the first Pro folder under user > Documents > Adobe and so far it seems to have solved the problem.
I of course supported my projects and that deleted this folder. So far it seems that it worked.
I'll know for sure in a day or two, but after constantly if crush, first has collapsed for the last 4-5 hours of work.
Goran
Tags: Premiere
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Here is my card and my crash report
Model name: MacBook Pro
Model identifier: MacBookPro10, 1
Processor name: Intel Core i7
Processor speed: 2.7 GHz
Number of processors: 1
Total number of Cores: 4
(By heart) L2 Cache: 256 KB
L3 Cache: 8 MB
Memory: 16 GB DDR3 1600 MHz
Status: Ok
The system version: OS X 10.10.3
Chipset model: Intel HD Graphics 4000
Bus: integrated
VRAM (dynamic, Max): 1024 MB
Color LCD:
Display type: LCD retina
Resolution: 2880 x 1800 retina
Retina: Yes
Per pixel: 32-bit color (ARGB8888)
Name of the media: APPLE SSD SM768E media
Size: 750,42 GB (750,418,227,200 bytes)
Media type: SSD
__________________________________________________________________________________________ ___________________________
Process: Adobe Premiere Pro CC 2014 [1452]
Path: / Applications/Adobe Premiere Pro 2014/Adobe Premiere Pro 2014.app/Contents/MacOS/Adobe first Pro 2014 CC CC CC
ID: com.adobe.AdobePremierePro
Version: 8.2.0 (8.2.0)
Code type: X 86-64 (Native)
Parent process:? [1]
Responsible for: Adobe Premiere Pro CC 2014 [1452]
User ID: 501
Date/time: 21:10:26.142 2015-06-01-0400
OS version: Mac OS X 10.10.3 (14D136)
Report Version: 11
Anonymous UUID: 6BA711B7-4D71-3935-2250-E77176DE1873
Time since started awake: 760 seconds
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0x00007fff61cbffff
VM regions near 0x7fff61cbffff:
Battery 00007fff5f400000-00007fff5fc00000 [8192K] rw-/ rwx SM = PRV thread 0
->
00007fff61cc0000-00007fff61cf7000 [220K] __TEXT r-x/rwx SM = COW/usr/lib/dyld
Request for clarification:
/ Applications/Adobe Premiere Pro 2014/Adobe Premiere Pro CC 2014.app/Contents/Plug-Ins/Common/SurCodeAC3Encode.bundle/Contents/MacOS/SurCodeAC3Encode CC
Thread 0 crashed: Dispatch queue: com.apple.main - wire
0 libstdc ++.6.dylib 0x00000001010c8891 0x1010c8000 + 2193
1 dyld 0x00007fff61ccf871 ImageLoader::recursiveInitialization (ImageLoader::LinkContext const &, unsigned int, ImageLoader::InitializerTimingList, & ImageLoader::UninitedUpwards &) + 305
2 dyld 0x00007fff61ccf6f8 ImageLoader::processInitializers (ImageLoader::LinkContext const &, unsigned int, ImageLoader::InitializerTimingList, & ImageLoader::UninitedUpwards &) + 138
3 dyld 0x00007fff61ccf969 ImageLoader::runInitializers (ImageLoader::LinkContext &, ImageLoader::InitializerTimingList const &) + 75
4 dyld 0x00007fff61cc5063 dyld::runInitializers(ImageLoader*) + 89
dlopen dyld 5 0x00007fff61ccc1d1 + 578
6 libdyld.dylib 0x0000000105e3d857 dlopen + 59
7 com.apple.CoreFoundation 0x000000010123c9c8 _CFBundleDlfcnLoadBundle + 152
8 com.apple.CoreFoundation 0x000000010123c190 _CFBundleLoadExecutableAndReturnError + 528
com.apple.CoreFoundation 9 0 x 0000000101259242 CFBundleGetFunctionPointerForName + 50
10 com.adobe.ASLFoundation.framework 0x000000010089aaaf ASL::Module:GetProcAddress(std::string_const&) const + 383
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Locale ID: 1033
Additional information 1: 4 d 34
More information 2: 4d34d3a7ae19b5763432cd60b19af792
3 more information: 0fe8
Additional information 4: 0fe86a744bc3a8e89178eceb53cd1d4c
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LAST UPDATE 27/07/14
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LAST UPDATE ON 28-07-14
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