Adobe Pro update fails after the implementation of software restriction policies Cryptolocker - need to trouble

Hello everyone

As part of our protection against the virus Cryptolocker for the rapid spread, I added an object of group policy with strategies for Software Restriction against the execution of files in the temporary directory used by Cryptolocker:





for example the directories %APPDATA%\microsoft\windows\sendto and %LocalAppData% variable and a level here

I also blocked the executables to run within different programs 'zip '.

I learned later (second hand) that Acrobat Pro and Adobe Flash updates have been blocked by this SRP.  They get an explicit message or fail with another error.  The update download correctly, but when you try to install from the system tray icon, it fails.

If I'll find the downloaded file. MSP file (I have Acrobat Pro 10, so mine was in c:\program data\adobe\ARM\Acrobat_10.1.5) and click on 'Install', it installs successfully.

We have an administrator is not restricted, but do account updates for people is not a good long-term solution.

Can someone with experience with this please tell me if there is a specific executable or executables that I can 'whitelist' by adding to my strategy of Software Restriction as a file "without restriction."  The kicker with the 'white list', it's that I need to bless a specific executable (for example I can't quote a directory or give wildcards... There must be a path and the fully qualified name).

NOTE: We have for most of the Windows 7 machines (no Win 7 is Vista have so the same user directory structure) and a mixture of Acrobat 9 Pro, X, XI

Thank you very much in advance for your help.

Updates, most is the MSI file. In all cases, you succeed to make manual updates of Download the most recent update (each update will tell you the necessary previous version where you can ignore some). Then perform updates in the order. Simply restart after the update is complete.

Tags: Acrobat

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