Adobe stole... I still cannot download my purchase...
I bought a download for adobe elements 11 card. When I came home and tried to download from 'adobe.com/go/getserial' he gave me a key and a download link. When I click on download, it went straight to a "404 page not found." I tried 6 times and was never able to install. I tried to return the card, but they claimed that I had already used it, which was partially true BUT I NEVER DOWNLOADED THE PROGRAM THE LINK has NEVER WORKED. adobe support that has the worst ive never known service quoted me. not only you guys don't have a number 1800 contactless, but one that is available costs $ 40 per call! I tried the support free chat 5 times until I finally someone to listen to me. Oh, but instead of actually comfortable me the tech off my number of series, said guy he registered the key on my account which he did not. now when I go to "adobe.com/go/getserial" and punch in the key rather than show me my serial number as well as a link that goes nowhere, it turns into an error message that starts with the word "null" I honestly intend to use this product, but after this experience I find it very difficult to continue to buy software from adobe. I CAN NOT AFFORD to IGNORE THE FACT THAT I SPENT $ 100 MILLION ON a DOWNLOAD THAT has NEVER WORKED... either incidentally, my system can handle the software I tried adobe trial 12 items and it worked fine! I will file a complaint with the better business bureau or I will contact the media if nothing is done to remedy this... Please, of a human being to another, all I ask is a solution. THIS IS FRAUD, I PAID FOR A SERVICE THAT HAS EVER BEEN RECEIVED.
11 is an older version. Adobe does not sell the old versions. Your problem is probably with the one who sold you the card.
In any case, nobody here is going to be able to help you balance your purchase... This is a user forum. You will need to contact Adobe Support by chat or telephone if you want to continue trying to get Adobe to fix this problem.
If you want to try, you can download the demo version of 11 items and use the serial number to activate it... but you say that you cannot yet download and for some reason, you think that the serial number is not good, I can't say that you offer this link will help.
Don't forget to follow the steps described in the Note: very important article Instructions on the pages to download to this site or the download may not work properly.
Photoshop/Premiere Elements 11:
l http://prodesigntools.com/Photoshop-Elements-11-Direct-Download-Links-PSE-Premiere-pre.htm
Tags: Adobe
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