Adobe will not cannot read my USB key, the error message indicates 'not supported file.
Adobe will not read my flash drive
Hello
· What is the format of the file that is stored on the flash drive? It is a PDF file?
· Adobe is installed on the system?
· You are able to open the flash drive on the system (explore the files in the flash player)?
· Are you able to access other files adobe on your system?
· You are able to access the file on another computer?
· Where did you download the file from?
It could be that the file that is located on the flash drive is corrupt or is incomplete, check if you have another file and try to access it and check if you are able to read or not.
I would you suggest first copy the file on the system, then directly on the file and check if you are able to access the file or not instead of access from the flash drive.
I suggest you to follow the suggestions mentioned in the link given below and let us know if it works or not.
http://forums.Adobe.com/message/2715337
To further support I suggest you to contact Adobe support. Click on the link below.
http://forums.Adobe.com/index.jspa
Thanks and regards.
Thahaseena M
Microsoft Answers Support Engineer.
Visit ourMicrosoft answers feedback Forum and let us know what you think.
Tags: Windows
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