Advantage of ink HP Deskjet 1515: print but not scan

Hello world

I am using HP Deskjet Ink 1515 advantage and when I am trying to scan a page or a picture, shows the following error: the HP Deskjet series 1510 was not found. This is something that has happened today and never before.
Although the error shows that the device is not found, I can normally print with it.

I would appreciate all the advice really.

Thanks in advance.

Hey there,
Try the next step, I believe that this will help you overcome the problem.
1. start by dissconnecting the USB cable.
2 remove the printer driver of "devices and printer" which is located in Control Panel.
3. Download this file ( which is the solution complete for the HP Dj 1515 series.
4. extract the contents of the file.
5 open the "Utils" folder and choose the folder 'x 64', inside you should be able to locate a file called 'RemovePreInstalledDrivers' > once you open this file black screen opens, wait for it to close, then move to the next step.
6. go to the main folder where you have already extracted the software and right click on the file x 64.msi (name is most likely your printer model), then choose the Option "repair". > Subsequently, you will be asked of preformed a reboot. (Incase you will get a Messege saying "this action is only valid for products that are currently installed" simply double-click the file instead)
7. after the restart, the head disk Local C/ProgramFiles/HP/PrinterModelFolder/bin/USBSetupLuncher and double click it.
8 follow the steps for you, and connect the USB cable when prompted to.

Who should add the scanner to your imaging devices.
Best Of luck ~

Tags: HP Printers

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