Advantage of ink HP deskjet 2545: advantage of hp deskjet 2545 ink cannot print

I just bought the HP Deskjet Ink Advantage 2545 and install the driver on my desktop Microsoft windows vista 32-bit, but it can not print and the print also test error. After that, I try to my computer window 7 64-bit laptop and the problem was the SAME, it can't print anything and test printing also error. I tried many way solve the problem, but there is still same, example: 1) select the checkbox hide all Microsoft Services, disable all services and then click on OK and rebbot.
(2) temporarily disable all Antivirus software.

(3) reinstall the driver

4) using print and scan doctor


Hi @TommyHong,

Welcome to the Forums of HP Support! I understand that you are not able to print to your HP Deskjet Ink Advantage 2545, since your computer running the Windows Vista operating system.  I see that you did a lot of troubleshooting steps already, thanks for that! I would try a different approach, please follow the steps below:

1. perform a clean boot: How to perform a boot in Windows

2. now, go ahead and use the System File Checker: use the tool File Checker system to repair missing or corrupted system files

3 uninstall/reinstall:

1. disconnect the USB key if you use a direct connection.

2. remove the HP software DJ 2545 uninstall from the control panel of your computers an option of the program.

3. restart the computer.

4. make sure that all the software DJ 2545 disappeared from the list programs, but also your HP folder listed under all programs in your Start Menu.

5. now move forward and start to Setup the printer to a wireless network for the HP Deskjet 2540 and 2545 all-in-One Printer Series

Here is the link for the software and drivers:

HP Deskjet 2540-All - in - One Printer series full feature software and drivers

6. go ahead and print a test page.

7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

Please let me know if it was successful! I'll watch for your reply.

Thank you

Tags: HP Printers

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