Adware Offerz4u problem

Hello

Im having problems with pop-up adds called Offerz4u. It started when I stupidly installed an application from a movie streaming website. I deleted the application immediately, but the ads are still to come. The ads appear no matter what browser or network using Im. It was about a week ago, however, as of today, I am unable to access several Web sites and get the ERR_CONNECTION_REFUSED everytime I try to load Web pages that I could open yesterday. I tried checking suspicious look in my library files and tried to use an anti-malware application but my problem is still there.

Please help, this prevent me from entering my work

Thank you

1. turn off the power to the router. Unplug it from the wall. Wait a while.

Plug it in, back to the wall. Turn on the router. Wait for all lights are light up properly. It will take a while.

Restart the computer.

Boot mode safe.

https://support.Apple.com/kb/PH18760?locale=en_US

2. If this does not help, run EtreCheck and post the report here.

http://etresoft.com/etrecheck

Download, open the download folder, click on it to open it and select 'open '.

Select a problem from the menu popup box "Choose a problem", then "Start EtreCheck" in the dialog box.

Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste it when replying.

Have you tried that?

1 disable all Extensions and test them.

Safari > Preferences > Extensions

To uninstall any extension, select it and click the "Uninstall" button

2 safari > Preferences > Search > search engine:

Select your preferred search engine.

3. visit the site of your choice, what would your homepage

Safari > Preferences > general > homepage:

Click the "Set to current Page" button to the title of the home page.

Set your home page.

Tags: Mac OS & System Software

Similar Questions

  • After wiping adware Macbook problems?

    Two of my installed browsers (Safari & Firefox) were diverted by Trovi and I followed these steps http://https://discussions.apple.com/thread/7407316

    Everything seemed okay for about a half hour, then I go to my home page and see this:

    This happens on both browsers now and even more strange, some bookmarks send this message but others don't and will connect very well! My internet connection is running. I checked the other devices and they are OK.

    I wonder, can I clear my Mac and OS and install a backup I have? Or will the adware and other nasties still exist now? I know Trovi is an adware just, but I'm paranoid enough now because he had misappropriated credit card data settings to automatically fill. I think that my Mac picked up more than just Trovi since I found something called "Elsa", more a few other weird extension. Don't know if it helps, but this all started because my son has tried to download music a bit torrent site and installed what is called "Niceplayer."

    Thanks in advance for the help!

    And if Linc Davis is around, I would really like to know your opinion.

    EMM

    Please read this message before doing anything.

    This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.

    The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

    Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

    Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

    Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

    The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

    Test in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of the test.

  • is it decent software anti malware for osx 10.5.8

    I think there's malware on the iMac. It is a G5 with osx 10.5.6. I go down to drop windows in Safari, kind of randomly, who says that Safari cannot identify a particular site, and I want to go? I always click on leave. Tumblr or something as it is one of the sites - the other mentions adware, I think.

    Does anyone know anti-malware that I can use with this iMac intel os and pre?

    Thank you

    You may need to consider TenFourFox browser because it is updated.

    Safari is not. Four of the 10 Fox is a mozilla derived from generation customized for Mac PPC.

    You can choose a different browser as system by default in Safari preferences

    This is a way to bypass many of the problems with obsolete Safari. I've seen

    is no evidence in any of my two Macs on the G4 (10.5.8) adware or malware running.

    It is the TenFourFox for Mac PPC browser homepage; link to note G5 edition:

    http://www.floodgap.com/software/tenfourfox/

    And if market 10.5.6 download the Combo update to 10.5.8 Leopard.

    For Safari in Mac later, there are suggestions in the following article on adware

    and this may seem like malware. I had no adware or malware in my

    Macs PowerPC G4; There may be instructions in the manual on how to search for songs of

    suspicious content in this support page. Avoid products such as AdwareMedic

    or malwarebytes anti-malware for Mac because it works in later Macs intel who use OS X.

    • Stop the pop-up ads and advertising on Safari - Apple Support

    Phony 'technical support' / 'ransomware' popups and web pages

    How to install adware - or avoid it.

    Manual methods for malware, adware, performance problems can still be here:

    http://www.thesafemac.com/tech-guides/

    Good luck & happy computing!

    {PS: this thread was transferred for vintage iMac PPC iMac Intel section by guest}

  • Windows system32 rundl32.exe

    How do fix you this?  Can't open things - had made security scan I hope to solve adware? problem; now... can this you help me?
    I read on the copy and pasting of rundl32 system32 folder and it fixed... I tried, but still can not open - box open with appears always - tried to open with System32 folder... .the open with, pop box
    Any suggestions?

    I searched and found an answer!  I did it and viola, my files are open! YEA!  Especially when I have to do my taxes!

    Go to- http://www.techsupportforum.com/microsoft-support/windows-vista-windows-7-support/348780-c-windows-system32-rundll32-exe-problem.html
    easier than me trying to explain.  Good luck to all!

    I found an answer!  Click on and read :-)

  • Deal with problems adware and internet...

    Hello

    When I started my macbook yesterday, I discovered that my mac is (still) infected with adware. When I open google chrome I was met with 'You'll find' as my browser and adds everywhere. The problem with the browser is not so difficult to solve, to rummage in the settings. But the adds are much harder to remove.

    The problems are the following:

    -Add all "Top case".

    -some randome words in Web pages are highlighted and are also, adds if you hover over them you get add mackeeper and other unnecessary things

    -When I was looking on the web for a solution I discovered something strange, something that makes the difference for the rest of my case I guess. Some pages are blocked. Chrome tells me that 'the site cannot be reached"and" (example) has refused to connect. Images not loading not either. Another example, if I want to update via the app store says that "the server is not reachable.

    This problem of internet started since I discovered the virus add so I think they are related.

    I have tried several reboots, deleted all data in chrome and BitDefender to scan my mac everything on viruses. None of this worked, I've always had...

    I'm on OSX Yosemite 10.10.5 incidentally.

    Please help me, I hate this.

    Kind regards

    Stig W.

    < personal information under the direction of the host >

    BitDefender is useless, you can uninstall it.

    Top deal: Re: Malware "Top case"

  • Continuing to malware / adware problem

    Hello

    I have finally upgraded to El Capitan at last week. I had no problem until today when I downloaded a new Java Update, which I think may have also installed some sort of adware / malware on my system. Since the installation of new advertising tabs open (on both Firefox and Safari) when I click on some normal links on some sites. I also see underlined green links ad on some pages.

    I tried all the tips I can find online, including of Malwarebytes, Avast, reinstall browsers, try a new user, follow the instructions to remove "DownLite" etc. I also checked the LaunchAgent and LaunchDaemons folders in my library, and they seem to be something unusual.

    Any help with this would be much appreciated because it becomes extremely frustrating Apple have advised me to reinstall OS X, but I would try other options first as it may seem a bit drastic!

    Thank you very much

    Tomai

    You may have installed ad-injecting malicious software ("adware").

    Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. You have already seen that it does not work.

    Save all data first.

    If you are not already running the latest version of Mac OS X, update or upgrade in the App Store you risk adware remove automatically. If you are already using the latest version, please log off or restart the computer. Still, some types of malware will be deleted, not all. There is no such thing as the automatic removal of all possible malware, either by OS X third party software. That's why you can't rely on software to protect you.

    If the malware is deleted in your case, you will still need to make changes to the way you use your computer to protect you from new attacks. Ask if you need advice.

    If the malware is not removed automatically, see below.

    This simple procedure to detect any type of adware that I know. Disabling is a procedure distinct and better still.

    Some legitimate software is funded by advertising and may display advertisements in its own windows or in a web browser while it is running. It's not malware and it may not appear. In addition, some Web sites display advertising intrusive popup that can be confused with adware.

    If none of your web browsers work well enough to carry out these instructions, restart the computer in safe mode. The malware will be disabled temporarily.

    Step 1

    Please triple - click on the line below on this page to select it, and then copy the text to the Clipboard by pressing Control-C key combination:

    ~/Library/LaunchAgents

    In the Finder, select

    Go ▹ go to the folder...

    from the menu bar and paste it into the box that opens by pressing command + v press return. Open a folder named "LaunchAgents", or you will get a notice stating that the file cannot be found. If the file is not found, proceed to the next step.

    If the folder opens, press the combination of keys command-2 to select the display of the list, if it is not already selected. Please don't skip this step.

    There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. If necessary, enlarge the window so that all the content show.

    Follow the instructions in this support article under the heading "take a screenshot of a window." An image file with a name starting in 'Screenshot' should be saved to the desktop. Open the capture screen and make sure it is readable. If this isn't the case, capture a small part of the screen indicating that what needs to be shown.

    Start a reply to this message. Drag the image file in the editing window downloading. Alternatively, you can include text in the response.

    Leave the case open for now.

    Step 2

    Do as in step 1 with this line:

    /Library/LaunchAgents

    The record which can open up will have the same name but is not the same as in step 1. In this step, the folder does not exist.

    Step 3

    Repeat with this line:

    /Library/LaunchDaemons

    This time the file will be called "LaunchDaemons."

    Step 4

    Open Safari preferences window and select the tab 'Extensions'. If the extensions are listed, post a screenshot. If there are no extensions, or if you cannot launch Safari, skip this step.

    Step 5

    If you use Firefox or Chrome browser, open the list of extensions and do as in step 4.

  • Redirection Adware problem

    I am new user of MacBook (less than 24 hours) and already makes it painful to use because someone told me there is no virus for Mac, I was carelessly downloading of programs and I am here... My browsers (Chrome and Safari) are double tabs, we repeat just what is already open, and a other advertising. Also, I got pop ups and ads around some sites like imdb or other trusted sites. Now it's better, maybe because I've done a few things to try to remove this, but the redirect is still a huge problem. Here is the results of my diagnosis, I hope someone can help

    Boot Mode: Normal

    Model: MacBookAir7, 2

    The System Diagnostics

    2016-01-20 com.purevpn.macapp crash

    2016-01-20 com.purevpn.macapp crash

    2016-01-20 com.purevpn.macapp crash

    2016-01-20 com.purevpn.macapp crash

    2016-01-20 com.purevpn.macapp crash

    Diagnosis of the user

    2016-01-20 PureVPN crash

    2016-01-20 storeassetd crash

    Accident activity Monitor 2016-01-21

    2016 01-21 SystemUIServer crash

    Kernel messages

    January 20 09:39:44 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

    January 20 09:39:50 [IGPU] Planner gas CAP = 100ms.

    Jan 20 16:21:06 excessive release of assertions about the importance of the inner core for pid 701 (storeassetd), let fall 1 assertions, but the task only has 59 remaining (59 external).

    20 January 23:11:01 hfs: mounted PopcornTime on disk2s2 of the device

    20 January 23:18:50 hfs: disassemble insiders on PopcornTime on disk2s2 of device

    20 January 23:38:36 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

    20 January 23:38:37 [IGPU] Planner gas CAP = 100ms.

    Jan 21 00:30:33 launchd process [1]-l' system of limitation of disabling i/o level

    Jan 21 00:30:33 launchd process [1] disable the CPU - the system-wide limit

    Jan 21 00:30:48 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

    Jan 21 00:30:49 [IGPU] Planner gas CAP is 100ms.

    21 Jan 01:15:31 launchd process [1]-l' system of limitation of disabling i/o level

    21 Jan 01:15:31 launchd process [1] disable the CPU - the system-wide limit

    21 Jan 01:15:45 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

    21 Jan 01:15:46 [IGPU] Planner gas CAP is 100ms.

    Extrinsic demons

    com.purevpn.MacApp

    com.Adobe.fpsaud

    Extrinsic agents

    com ShopTool.agent

    com SoftwareUpdater.agent

    com.google.Keystone.User.agent

    launchd items

    / Library/LaunchAgents/com. ShopTool.agent.plist

    (ShopTool.agent com)

    / Library/LaunchAgents/com. SoftwareUpdater.agent.plist

    (SoftwareUpdater.agent com)

    /Library/LaunchDaemons/com.Adobe.fpsaud.plist

    (com.adobe.fpsaud)

    /Library/LaunchDaemons/com.purevpn.MacApp.plist

    (com.purevpn.macapp)

    Library/LaunchAgents/com.google.keystone.agent.plist

    (com.google.keystone.user.agent)

    Com/library/LaunchAgents. ShopTool.agent.plist

    (ShopTool.agent com)

    Com/library/LaunchAgents. SoftwareUpdater.agent.plist

    (SoftwareUpdater.agent com)

    Extrinsic loadable bundles

    / / Library/Internet Plug-Ins/Flash Player.plugin

    (com.macromedia.Flash Player.plugin)

    / Library/PreferencePanes/Flash Player.prefPane

    (com.adobe.flashplayerpreferences)

    Proxies

    ProxyAutoConfigEnable: 0

    ProxyAutoDiscoveryEnable: 0

    DNS (for not)

    no DHCP): 8.8.8.8

    Profiles: 1

    Restricted user files: 6

    Time elapsed (s): 92

    Click here and follow the instructions, or if it is not a type of adware is covered by them on the computer, these. If you would rather not remove it manually, you can run rather MalwareBytes for Mac.

    MalwareBytes is a removal tool and does not stop adware or other malware from entering the computer. What said you is true that viruses are concerned, but does not apply to other types of malware. For effective protection, do not download software from sources other than the Mac App Store or Developer Web sites.

    (138614)

  • There are ten virus adware and malicious software attempting to invade my files; If you follow prompt to "remove all", nothing happens. How can I solve this problem?

    There are ten virus adware and malware that have file names tries to invade the following files: my dovument (7), Shared (6) and Local C drive files (78); If you follow prompt to "remove all", nothing happens.  There are three flashing warning signs alert me of evil potentiial for files named above. How can I solve this problem?

    Hello

    We need more information. What antivirus do you use? Don't forget to contact support
    and forums. If the MSE a response - MSE here on answers forum. What version of Windows
    you use. It might also help if you named the malware involved.

    Please provide all the information we need to help us help you.

    How to ask a question
    http://support.Microsoft.com/kb/555375

    ===============================================================

    This troubleshooting is for Windows 7 - Vista is similar - for XP using RUN instead of
    Start - Search.

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be harder to detect as
    the cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
    TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    SuperAntiSpyware Portable Scanner - free
    http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    There may be necessary sanitation - which some depends on your version of Windows.
    RUJ SFC/scannow and checkdisk (CHKDSK) - if necessary to do a repair installation. For
    more information on these methods require responses - Windows Forums for your version of
    Windows.

    Answers - Windows Forums
    http://answers.Microsoft.com/en-us/Windows

    Also, be sure to provide all the information we need to help us to help you:

    How to ask a question
    http://support.Microsoft.com/kb/555375

    =======================================

    For extreme cases:

    Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
    This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
    uses aggressive methods to detect these threats, there is a risk that it can select some
    legitimate programs for removal. You should use this tool very carefully and only after
    you have exhausted other options.
    http://us.Norton.com/support/DIY/index.jsp

    ================================

    If you are in North America, you can call 866-727-2338 for virus and spyware help
    infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
    international information, see your subsidiary local Support site.

    Microsoft support - Virus and Security Solution Center
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Remove the adware safari (offerz4u/eshopcom)

    I tried all the methods listed or suggested here (malwarebytes even) and it keeps appearing.
    I also tried to create another user and when I open safari it has not shown, if it is limited to a single user.

    I then 2 questions:

    1 - How can I finally really remove this malware after trying suggestions (carefully executed)-> additional suggestions (especially specific to the installation of safari user)

    2. - If, as apparently is the case, I can't really remove this malware, how do I copy my stuff from 1 user to another (without the malware along)

    Post edited by: guerito-l Gramatical

    1 disable all Extensions and test them.

    Safari > Preferences > Extensions

    To uninstall the extension, select it and click the "Uninstall" button

    2 safari > Preferences > Search > search engine:

    Select your preferred search engine.

    3 safari > Preferences > general > homepage:

    Set your home page.

    4. free use Malwarebytes Anti-Malware for Mac / AdwareMedic to remove the adware

    https://www.Malwarebytes.org/antimalware/Mac/

    Download, install, open and run by clicking on the "Scan for Adware" button to remove the adware.

    Once this is done, exit Malwarebytes Anti-Malware.

    or

    Remove the adware manually by following the 'HowTo' from Apple.

    http://support.Apple.com/en-us/HT203987

  • Does anyone else have a problem with Adware/Malware with Chrome and Safari?

    Started having trouble there is 24 to 36 hours. It affects both my iMac and my Air. Pop-up windows whenever I try to click through an e-mail and within an application when I want to read on or click on a left/right arrow to display additional information.

    I upgraded to El Capitan OS on both. Have reinstalled the security provided by my ISP, Charter-spectrum suite. I'm REALLY frustrated!

    Browse the list of "applications" in the finder and find any number of malicious applications. whenever I'm fixing Mac of someone who is having this problem, I googled 'virus [application] '.

    Hope this Helps!

    AppleMan

  • Adware problem

    How can I get rid of start.sweetpacks.com? I reinstalled Secunia yesterday due to some issues. I used the bad download and let him install some United Nations wanted to free software. I wasn't watching close enough to stop these free programs until it is too late. Now, I start.sweetpacks.com with my FF browser. This forum can help me or should I go somewhere else. I learned the hard way to monitor these bad programs when you use the links at the bottom of the load a program. Could you give me the link to download Secunia PSI. I have windows 8 os.

    The PSI link is http://secunia.com/vulnerability_scanning/personal/

    I'm not familiar with sweetpacks , so I can't comment on that.   Maybe someone else (Bugbatter, Joe, RedDawn or Iroc) can she?   If this isn't the case, you can still register for SpywareHammer.com one-we-we help.

  • Adware? And how to get rid of?

    Since last week when I'm redirected to a game at random navigation site. First of all, I thought it was just something to do with Firefox (the browser I used), but then the same thing happened with other browsers too. I then installed Opera to judge if it would happen again and Yes, it happened. Then I tried to reinstall the whole OS, hoping that would solve the problem. There can be no. I always get redirected to a site "yu0123456". How to get rid of this? I installed AdGuard so it blocks me enter the site, but still not open tabs. After the reset of the operating system (I also erased the hard drive), I did not visit malicious sites. I just downloaded programs I had before that happens again (steam, Spotify, discord). I tried to scan my Mac with Malware Antibytes, but he found nothing. If it's harmless, I could live with that, but it's very irritaring. If there is a chance he could phis my information, so I want that he removed as soon as possible. What can I do?

    Thanks in advance!

    Adware is usually not malicious. Its purpose is to push ads into your face. Adware makers get a fraction of a payment of one hundred whenever an ad is shown. That's their motivation.

    You say wipe you the drive, but if you restored a backup Time Machine or Migration Wizard to restore your applications and the user account, you managed that by copying the problem at the back.

    MalwareBytes for Mac can't catch everything. The adware manufacturers are constantly changing which moved things and which appoints the files have. It's a job without end for manufacturers of MalwareBytes to catalogue these items, so they can be found and removed. But of course he is not hurt anything to use as it can remove a lot of problems for you, leaving only the new elements, unknown to locate and remove manually.

    Depending on where you have steam, Spotify and discord, the installers may have been (and often are) responsible for the installation of adware and you want to install.

    Download and run EtreCheck. Copy and paste the results here. It is written and maintained by long time forum member etresoft. Any personal information is automatically excluded from the output. The goal is to see what processes are running on your Mac. From there, they can usually determine what is wrong.

  • problems tab

    I refreshed Firefox (mistake)
    Make a right click on the mouse will not always open in a new tab or a new window
    What should do?

    Make a right click of the mouse gives me much too many options - more than the half-dozen or so that I had before - how can I shorten the list?

    Seizure of a research question and pressing on enter does nothing.
    Enter a question to search on the top bar does not open

    What should do?

    Hi, this is probably because something on your system has crushed all providers default search in firefox. to recover it please download and reinstall firefox to https://www.mozilla.org/firefox/all/ on top of your existing version.

    Since it is a behavior often caused by adware on a system, please also run a scan complete of your different system with security tools like the free version of malwarebytes and adwcleaner.

    Fix Firefox problems caused by malicious software

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    Have a Mac Book Pro 13 ", middle of YEAR 2010-2, 4 GHz Intel Core Duo processor - surfing the Internet, received a popup UNEXPECTED/GENERIC-to the RESEARCH (which took over the entire screen) indicating to contact APPLE 1 - 877 - SUPPORT? -???? (don't remember the number) due to adware or malware that infect my book mac pro and DO NOT disable the system?

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    It's a scam

    It is a supplement that says you have an infected computer

    and you do not

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    but this is just a supplement trying to frighten and mislead you.

    If you have not downloaded anything, you can restart Safari with the SHIFT key to erase any residual garbage which may not be there but only for peace of mind.

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    I did deep analysis in my records with multiple anti-malware and anti-virus programs. and I uninstalled Firefox, delete old profiles too and make a new clean install.

    However, when you install NoScript and/or Ghostery modules, they do not seem to work.
    I think that this could be caused due to the trace of the malware that I received recently.

    Here are the problems:

    -NoScript 2.6.9.21: the add-on shows no options, instead shows blank spaces. It seems to be blocking any javascript, you will notice how YouTube does not show. (Img #1).
    When disabling the add-on and restart Firefox, all websites with Javascript show again. So the add-on seems to be working, but is is not configurable.

    -Ghostery 5.4.3: does not appear on the sidebar, Ghostery button, and I can't figure out how to make it appear.
    In addition, in the page modules, if I click on settings ghostery, what I get is a blank page. (Img #2)

    I tried to install the Add-ons page of the developer and the Firefox Add-ons page. I even tried with older versions of Add-ons, just to make sure it wasn't a version problem.

    I think I might be missing something, you think that I can do to solve these problems?

    Where you need them, got logs analysis of antivirus and antispyware programs and can post a HJT log.

    Ran anti malicious and entirely software programs loads all files of Firefox (shown here: http://kb.mozillazine.org/Uninstalling_Firefox) manually.

    After a new installation, everything works again allright.

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