AE crashes on alt - tab

Hi people,

I did a lot of searching on Google, but can't seem to find an answer.  When I alt - tab of After Effects, then come back, after effects takes several seconds (5-10) before he does not react to what either.  This occurs even on totally blank projects.  I tried to remove the 3rd party plugins, but this doesn't seem to help.  I have not tried to uninstall and reinstall because I am on a business license, and it is a huge pain for HER to come and go through this whole process.  I hope that there is something else before I try it.

If anyone has experienced this before?

Data sheet:

end of 2013 Mac Pro

10.10.2 OS

2.7 Ghz 12-Core Intel Xeon E5

32 GB OF RAM

AMD over-pants D700

Running after effects CC 2014.2 (13.2.0.49)

Update:

First began to do the same thing this morning.

Spent an hour on the phone with Adobe support.  Tried a lot of things that didn't work, but one thing only.

Documents/Adobe/Premiere Pro / 8.0 (changed the name of this folder, so first had to rebuild)

Users / [username] / Library/Preferences/Adobe/After Effects/13.0 and 13.1 and 13.2 (changed the names of all those files so Adobe had to rebuild)

Seems to work fine now.

Tags: After Effects

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