After 10 installed Reader printing problems
Recently deployed Reader 10 for approximately 300 workstations by using Group Policy. Several machines no longer able to print on network printers. These printers are HP using the universal print driver. When you try to print, we get an error and the Adobe Reader app crashes. However, it will print to other network printers that use a driver specific older device, print to the same print device. Download the latest driver from HP, but it did not help the situation. Printing worked well with Reader 8 and Reader 9. Anyone with an idea?
Thanks for reporting the problem.
Please perform the following steps to see if the problem exists:
(1) launch Adobe Reader.
2) go to Edition--> Preferences
3) go to the General options on the left side.
(4) uncheck "Enable protected at startup mode" and press OK.
(5) close the drive and restart.
You still see the issue?
If you then try repair by clicking help--> repair Adobe Reader Installation. Please let us know if this solves your problem.
Thank you
Atul Agarwal
Tags: Acrobat
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