After a virus, I am unable to connect to the internet. Event log messages: the NetBios over TCP/IP service failed to start due to the following error...

original title: NETBios TCPIP of missing in Device Manager

I recently had to run two antivirus programs on an infected computer and am now unable to connect to the internet. When I went to the event viewer, I noticed the following error messages:

Event type: error

Event source: Service Control Manager

Event category: no

Event ID: 7000

Date: 16/01/2012

Time: 12:31:17

User:                       N/A

Computer: JARRIOUSSTUDIO

Description:

The NetBios over TCP/IP service failed to start due to the following error:

The service cannot be started, either because it is disabled or because it has no enabled devices is associated to him.

Event type: error

Event source: Service Control Manager

Event category: no

Event ID: 7001

Date: 16/01/2012

Time: 12:31:17

User:                       N/A

Computer: JARRIOUSSTUDIO

Description:

The DHCP Client service depends on the NetBios over TCP/IP service which failed to start because of the following error:

The service cannot be started, either because it is disabled or because it has no enabled devices is associated to him.

Event type: error

Event source: Service Control Manager

Event category: no

Event ID: 7001

Date: 16/01/2012

Time: 13:32:01

User:                       N/A

Computer: JARRIOUSSTUDIO

Description:

The DHCP Client service depends on the NetBios over TCP/IP service which failed to start because of the following error:

A device attached to the system does not work.

Event type: error

Event source: Service Control Manager

Event category: no

Event ID: 7001

Date: 16/01/2012

Time: 13:32:01

User:                       N/A

Computer: JARRIOUSSTUDIO

Description:

The helpdesk TCP/IP NetBIOS depends on the NetBios over TCP/IP service which failed to start because of the following error:

A device attached to the system does not work.

When I look in the Drivers folder, I see netbt, but devices & Non Plug and Play Devices, of TCPIP NETBios is not listed in Manager.

Hi Diddy Dell,

Follow these methods.

Method 1: Performs a search using the Microsoft safety scanner.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Method 2: Follow these steps:

Step 1: Start the computer in safe mode with network and check if the problem persists.

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

Step 2: If the problem does not persist in SafeMode with network, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

(a) click Start, run.

(b) type msconfigand click OK.

(c) the System Configuration Utility dialog box appears.

(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

(e) when you are prompted, click on restart to restart the computer.

Method 3: Follow the steps in the article.

How to reset the Protocol Internet (TCP/IP)

http://support.Microsoft.com/kb/299357

Windows wireless and wired network connection problems

http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

Tags: Windows

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