After installing Adobe CC with LR and Photoshop, PS works but opening of LR, I have two error messages. An internal error has occurred. Cannot create the necessary folders: myusername/Users / / Library/Application Support/Adobe/Lightroom develop presets
Error messages when you try to open LR of CC.
An internal error has occurred.
Could not create the necessary folders:
MyUserName/users / / Library/Application Support/Adobe/Lightroom/develop presets
AND
An error occurred when attempting to change modules
Please see if the solution posted here helps: could not create the required folder
Tags: Photoshop Lightroom
Similar Questions
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I just bought, installed and registered 6 Lightroom. When I try to launch the product I get a message that says "an internal error has occurred" - could not create the required file: admin/Users / / Library/Application Support/Adobe/Lightroom/Filter Presets. Any ideas on how I can fix this?
Hi Anthony,.
You must go to the location: admin/Users / / Library/Application Support/Adobe/Lightroom
Hold down the CTRL key and click on Lightroom, click on read the information and click the permissions tab.
Provide the permissions to read and write to your identifier and then close.
Then reopen Lightroom. You should be able to open Lightroom.
Please let us know if it helps.
Kind regards
Tanuj
-
I don't know where to start to go wrong this problem. I paid for this Lightroom stand-alone version and I can't go beyond this error. I uninstalled the program and reinstalled but the error persists. I am running OS X El Capitan 10.11.2Mid 2010
It was the answer for me
Hello
Please try below steps:
1. close Lightroom
2. open Finder and click on go (in the menu bar) and choose go to folder
3. tap ~/library and click Go
4. open the Application Support > Adobe
5 rename the old folder Lightroom in Lightroom
6. start Lightroom to make sure it loads well
Kind regards
Claes
-
Det gar inte att skapa den nödvändiga folders/Users/johanlsson/Library/Application Support / Adobe / Lightroom / develop Presets.
Hi Johan,.
It seems a permission problem, please give read and write access to the folder Presets to develop.
Kind regards
Tanuj
-
downloaded the trial version free, when I try to open Lightroom I have two error messages. 1 - an error has occurred when attempting to change modules. 2. failed to create the required/folder/users/Bobsimac/library/application support/adobe/lightroom/develop presets. can anyone help.
Hi traveler,
Please, try the steps in the link provided by Franz Leu.
> You can also try to rename the folder Lightroom in the Sub Lightroom.old rental.
/Users/
Library/Application Support/Adobe (i.e.: ~/Library/Application Support/Adobe) > Restart Lightroom and look for the question.
Let us know if that helps.
~ UL
-
I installed Adobe Lightroom CC. Launching, a popup appears, which says: "AN INTERNAL ERROR has OCCURRED. Could not create the required folder: /Users/(my user name)/Library/Application Support / Adobe / Lightroom / develop Presets. "So even if Lightroom CC is installed, it will not launch. What should I do to allow him to launch?
I had the same problem, just bought a new Macbook Pro (June 2015) and Lightroom CC had this error as well. Here is the dialog box that I've had with Adobe, and it cures the problem:
Adobe: Please click on the search option in your Dock at the bottom of the screen.
Adobe: Then click GO on the MenuBar at the top of the screen.
Adobe:, and then click GO to folder, and then type: ~/Library/Application Support/Adobe /.
Scott: OK, I did
Adobe: Control-click on the folder and choose read information.
Adobe: Expand the section sharing & permissions.
Adobe: Click on + icon, and check if the administrator select
Scott: OK, I chose the Admin
Adobe: Give read and write to the Admini
Scott: completed
Adobe: Click the gear icon and select apply changes to included items
Scott: OK
Adobe: In the Finder window, click GO and select GO to folder
Adobe: Type in
Adobe: / Library/Application Support/Adobe/ and press enterScott: completed
Adobe: Control-click on the folder and choose read information
Adobe: Expand the section sharing & permissions.
Scott: ok
Adobe: Give read and write permissions to all users
Adobe: Then click on the sign + and add the rest of the users from the list
Scott: completed
Adobe: Now, please try to use the Lightroom from your computer.
Scott: Thank you - it works!
Hope this helps others.
-
My windows error has occur "" unable to find MSDVX. "» EXE"and I cannot stop him, how can solve this problem?
Depending on the location, may be a virus/malware
Try http://www.microsoft.com/security/scanner/en-us/default.aspx
And
-
Authorization number Lightroom, cannot create the required folder
I just created Lightroom / photoshop and I can't Lightroom to load when I open it it appears an internal error has occurred, cannot create the demand the folder library/application support/adobe/lightroom/develop presets and also another one after that.
Can anyone help with my Lightroom set up the problem?
Post edited by: Jitendra Khatwani
Hi roxanaw,
Greetings!
There is a permission problem.
Try to give permissions to both libraries (library system & user library) and the Applications folder.
For the Applications folder
---------------------------------
Open Finder
On the left panel, you will find applications-> folder, right-click on this (CTRL + click) and then click on read the information.
Inside you will find sharing and permissions - Click on this
You will find an icon of padlock at the bottom right, click on the lock icon, and then he could ask your mac password, please put to.
Now, click the little plus (+) and then add the users you want to, please make sure that you add the admin account.
Give read and write at all.
Click the gear icon at the bottom of the get info window and choose "Apply to the elements included" it appears a message that the changes cannot be undone - click OK to that.
This measure will apply privileges and which can take some time depending on the size of the file.
Once this is done, click the lock icon, and then close the get info window.
Done with file applications here.
For the user's library
-----------------------
Open Finder
Click OK at the top of the page and select 'go to folder '.
Type "~ / Library ' and press go
Click (CTRL + click) on the library folder, if you are within this library, you can right click (ctrl + click) on an empty space between folders and then click on information
Inside you will find sharing and permissions - Click on this
You will find an icon of padlock at the bottom right, click on the lock icon, and then he could ask your mac password, please put to.
Now, click the little plus (+) and then add the users you want to, please make sure that you add the admin account.
Give read and write at all.
Click the gear icon at the bottom of the get info window and choose "Apply to the elements included" it appears a message that the changes cannot be undone - click OK to that.
This measure will apply privileges and which can take some time depending on the size of the file.
Once this is done, click the lock icon, and then close the get info window.
Made with the user here library folder.
For the library system
----------------------------
Open Finder
Click OK at the top of the page and select 'go to folder '.
Type "/ Library" and press go
Click (CTRL + click) on the library folder, if you are within this library, you can right click (ctrl + click) on an empty space between folders and then click on information
Inside you will find sharing and permissions - Click on this
You will find an icon of padlock at the bottom right, click on the lock icon, and then he could ask your mac password, please put to.
Now, click the little plus (+) and then add the users you want to, please make sure that you add the admin account.
Give read and write at all.
Click the gear icon at the bottom of the get info window and choose "Apply to the elements included" it appears a message that the changes cannot be undone - click OK to that.
This measure will apply privileges and which can take some time depending on the size of the file.
Once this is done, click the lock icon, and then close the get info window.
Done with the record of the library system here.
Please let me know if it works
Please note: do not just right-click on MAC HD complete and provide all permissions that can bring the MAC in any startup mode.
Concerning
Jitendra
-
Hello. I have the CC of LR 2015 version. It downloads fine, but when I try to open the application, I get a message saying: "an internal error has occurred" and "could not create the required folder: / users/celinserbo/library/application support/adobe/lightroom/develop presets." I tried disconnecting and then signing unistalling the app and back in and resettlement. nothing seems to work. any help would be appreciated.
Cannot create the folder means that you don't have WRITE permission for this folder. Then... change your permissions.
-
I am running Yosemite (OS 10.10.5). Trying to open 6 LR, I get two error messages. (1) an internal error has occurred. Could not create the required folder: / Users/username/Library/Application Support / Adobe / Lightroom / develop Presets. (2) an error occurred when attempting to change modules.
When I tried LR 5 running on the previous system, I got the same error module changing, but cannot find anything on the Adobe site and thought that maybe the program was not compatible with the system. But here again the same problem. I really want to stop using the old computer with LR 3 and use the updates, I bought.
Hi Benjamin,
You must change the permissions of the folder Adobe in two libraries.
Browse to the location: ~/Library/Application Support/Adobe
/ Library/Application Support/Adobe
CMD + click on the Adobe folder
Click on Get Info
Click the Permission & sharing
Click on the padlock
Unlock it
Change the permissions of writing & for all users.
Check the link and try the Solution 5: error changing modules
Let us know if it helps.
~ Mohit
-
Error Lightroom: You cannot create the required folder
Hello
I have an error with the Lightroom program. I installed from application cloud creative and seems to be all right. When I open the program I get the error:
There was an internal error. You cannot create the required folder: / users / lived / Library / Application Support / Adobe / Lightroom / metadata Presets.
Report an error by CAT, but apparently there are problems and not receive messages from operators. They worked on my files internally and now have problems because the app says that some files cannot be synchronized.
Can someone help me? Please
Hi viviang,
Greetings!
There is a permission problem.
Try to give permissions to both libraries (library system & user library) and the Applications folder.
For the Applications folder
---------------------------------
Open Finder
On the left panel, you will find applications-> folder, right-click on this (CTRL + click) and then click on read the information.
Inside you will find sharing and permissions - Click on this
You will find an icon of padlock at the bottom right, click on the lock icon, and then he could ask your mac password, please put to.
Now, click the little plus (+) and then add the users you want to, please make sure that you add the admin account.
Give read and write at all.
Click the gear icon at the bottom of the get info window and choose "Apply to the elements included" it appears a message that the changes cannot be undone - click OK to that.
This measure will apply privileges and which can take some time depending on the size of the file.
Once this is done, click the lock icon, and then close the get info window.
Done with file applications here.
For the user's library
-----------------------
Open Finder
Click OK at the top of the page and select 'go to folder '.
Type "~ / Library ' and press go
Click (CTRL + click) on the library folder, if you are within this library, you can right click (ctrl + click) on an empty space between folders and then click on information
Inside you will find sharing and permissions - Click on this
You will find an icon of padlock at the bottom right, click on the lock icon, and then he could ask your mac password, please put to.
Now, click the little plus (+) and then add the users you want to, please make sure that you add the admin account.
Give read and write at all.
Click the gear icon at the bottom of the get info window and choose "Apply to the elements included" it appears a message that the changes cannot be undone - click OK to that.
This measure will apply privileges and which can take some time depending on the size of the file.
Once this is done, click the lock icon, and then close the get info window.
Made with the user here library folder.
For the library system
----------------------------
Open Finder
Click OK at the top of the page and select 'go to folder '.
Type "/ Library" and press go
Click (CTRL + click) on the library folder, if you are within this library, you can right click (ctrl + click) on an empty space between folders and then click on information
Inside you will find sharing and permissions - Click on this
You will find an icon of padlock at the bottom right, click on the lock icon, and then he could ask your mac password, please put to.
Now, click the little plus (+) and then add the users you want to, please make sure that you add the admin account.
Give read and write at all.
Click the gear icon at the bottom of the get info window and choose "Apply to the elements included" it appears a message that the changes cannot be undone - click OK to that.
This measure will apply privileges and which can take some time depending on the size of the file.
Once this is done, click the lock icon, and then close the get info window.
Done with the record of the library system here.
Please let me know if it works
Please note: do not just right-click on MAC HD complete and provide all permissions that can bring the MAC in any startup mode.
Concerning
Jitendra Khatwani
-
Get the dreaded cannot create the required file: blah blah blah in lightroom problem
Get the dreaded cannot create the required folder: / Users/My Name/Library/Application Support/Adobe/Lightroom/develop Presets. issue. I tried the suggestions on this forum without result
Hi eqracer,
Could you please provide read and write permissions to the Adobe folder for your account and the Admin account.
You must provide the permissions in the following folder: / Users/My Name/Library/Application Support/Adobe /.
Kind regards
Tanuj
-
Cannot create the HFM application in Hyperion 11.1.2.3
Hi all
We have installed the Hyperion 11.1.2.3 version in Windows Server 2008. SQL Server 2008 R2
HFM and FDM only we have installed, but when you create the HFM application using Administartion of Consolidation that we are getting the following error.
An unexpected error has occurred. Check the server log file or contact your system administrator for more information.
We did it for,
We re configured HFM and configured web Server, but no luck.
We reinstalled HFM and configured again with fresh data, but still the same error.
Your comments would be appreciated... !!
Thank you
Mady
Hi Mady
The error you posted is pretty generic.
(I)
After the audit logs
1 oracle EPM System > epmsystem1 > financial management > utilities > Error Log Viewer. Check and post if you find more details about the error.
2. go into the event viewer. Launch eventvwr.exe > Windows journal > Application > search for errors in the source Hyperion Financial Management
View details of the error.
(II)
At the same time please verify if all your HFM services has started well.
Check in Manager tasks if the following exist
1 HyS9FinancialManagementWeb_epmsystem1.exe
2.DMEListener.exe
3.CASSecurity.exe
4.HsxService.exe
5 HFMWebServiceManager.exe
(III)
You can even run some Diagnostics of EPM
Go to start menu > Oracle EPM System > epmsystem1 > Foundation Services > EPM System Diagnostics
This will give you a clean report that shows if your services have started and are well connected to DB.
-
A server error has occurred, the Profile Manager after upgrade to osX - 10.11.4 server 5.1
After the Connection Manager profile with safari and firefox, I get this error message after my upgrade to el captian 10.11.4 and upgrade to Server 5.1.
"A server error has occurred, please reload the page and try again.
If this error " persists, please contact your administrator"
Someone who could give me advice where to start troubleshooting?
THE SERVER LOG
PROFILEMANAGER
Service log:
######################################################################
############## START ###########################################
######################################################################
[738] [08/04/2016 17:48:56.170] I: completed in 232ms s (view: 1, DB: 62). 200 OK [https://macserver.elcapitan.com/magic/do_magic]
[733] [08/04/2016 18:51:53.312] I: treatment MagicController #admin_will_load (for 1.1.1.1 at 2016-04-08 18:51:53) [POST]
[733] [08/04/2016 18:51:53.488] I: completed in 157ms (view: 1 DB: 9) | 200 OK [https://macserver.elcapitan.com/magic/admin_will_load]
[734] [08/04/2016 18:51:54.555] I: treatment MagicController #do_magic (for 1.1.1.1 to the 2016-04-08 18:51:54) [POST]
[734] [08/04/2016 18:51:55.346] I: completed in 790ms (views: 0dB,: 92). 200 OK [https://macserver.elcapitan.com/magic/do_magic]
[735] [08/04/2016 18:51:55.476] I: treatment MagicController #do_magic (for 1.1.1.1 to the 2016-04-08 18:51:55) [POST]
[737] [08/04/2016 18:51:55.712] I: treatment MagicController #do_magic (for 1.1.1.1 to the 2016-04-08 18:51:55) [POST]
[738] [08/04/2016 18:51:55.741] I: treatment MagicController #do_magic (for 1.1.1.1 to the 2016-04-08 18:51:55) [POST]
[735] [08/04/2016 18:51:55.773] I: completed in 296ms (view: 0, DB: 73). 200 OK [https://macserver.elcapitan.com/magic/do_magic]
[739] [08/04/2016 18:51:55.841] I: treatment MagicController #do_magic (for 1.1.1.1 to the 2016-04-08 18:51:55) [POST]
[738] [08/04/2016 18:51:55.892] I: completed in 151ms (view: DB, 0: 18) | 200 OK [https://macserver.elcapitan.com/magic/do_magic]
[737] [08/04/2016 18:51:55.943] I: completed in 230ms (view: 0, DB: 60). 200 OK [https://macserver.elcapitan.com/magic/do_magic]
[739] [08/04/2016 18:51:55.980] E: \253Magic#do_magic-> UserGroup.get_profiles\273 taken unsupported constant not initialized exception InactiveUserGroup to /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activesupport-2.3.18/lib/active_support/dependencies.rb:469:in 'load_missing_constant '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activesupport-2.3.18/lib/active_support/dependencies.rb:106:in "const_missing_with_dependencies".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/lib/MD m_library_item_base.rb:22: in 'const_get '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/lib/MD m_library_item_base.rb:22: in 'library_item_by_id '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/app/Mo dels / profile .rb: 276: in 'owner '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/app/Mo dels / profile .rb: 250: in "library_item_type".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/app/Mo dels / profile .rb: 257: in "modify_attributes".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/lib/MD m_record_base.rb:184: in 'get_attributes.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/app/he FPL / user_group_helper.rb:85: in 'get_profiles '.
"/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/App/co ntrollers / magic_controller.rb:180: in ' block ' (5 levels) in do_magic.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activesupport-2.3.18/lib/active_support/core_ext/benchmark.rb:1 7: in "block in ms.
/Applications/server.app/Contents/ServerRoot/usr/lib/Ruby/1.9.1/benchmark.rb:29 5: in 'real time '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activesupport-2.3.18/lib/active_support/core_ext/benchmark.rb:1 7: in "ms."
"/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/App/co ntrollers / magic_controller.rb:180: in ' block ' (4 levels) in do_magic.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activerecord-2.3.18/lib/active_record/connection_adapters/abstr act / database_statements.rb:136: in "transaction".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/config /initializers/dm_rails_monkey_patches.rb:152:in "transaction".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activerecord-2.3.18/lib/active_record/transactions.rb:182:in "transaction".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/lib/MD m_utilities.rb:242: in 'process_in_transaction '.
"/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/App/co ntrollers / magic_controller.rb:163: in ' block ' (3 levels) in do_magic.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/app/co ntrollers / magic_controller.rb:146: in 'each '.
"/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/App/co ntrollers / magic_controller.rb:146: in ' block ' (2 levels) in do_magic.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/app/co ntrollers / magic_controller.rb:137: in 'each '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/app/co ntrollers / magic_controller.rb:137: in 'block in do_magic'
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/app/co ntrollers / magic_controller.rb:127: in 'each '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/app/co ntrollers / magic_controller.rb:127: in 'do_magic '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/base.rb:1333:in 'perform_action.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/filters.rb:617:in "call_filters".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/filters.rb:638:in 'block in run_before_filters'
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/app/co ntrollers / application_controller.rb:111: in 'give_session_to_models '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activesupport-2.3.18/lib/active_support/callbacks.rb:178:in "evaluate_method".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/filters.rb:186:in «call»
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/filters.rb:635:in "run_before_filters".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/filters.rb:615:in "call_filters".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/filters.rb:610:in "perform_action_with_filters".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/benchmarking.rb:68:in 'block in perform_action_with_benchmark'
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activesupport-2.3.18/lib/active_support/core_ext/benchmark.rb:1 7: in "block in ms.
/Applications/server.app/Contents/ServerRoot/usr/lib/Ruby/1.9.1/benchmark.rb:29 5: in 'real time '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activesupport-2.3.18/lib/active_support/core_ext/benchmark.rb:1 7: in "ms."
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/benchmarking.rb:68:in "perform_action_with_benchmark".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/rescue.rb:160:in "perform_action_with_rescue".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/flash.rb:151:in "perform_action_with_flash".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/base.rb:532:in "process".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/filters.rb:606:in "process_with_filters".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/base.rb:391:in "process".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/base.rb:386:in «call»
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/routing/route_set.rb:43 8: in 'call '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/dispatcher.rb:87:in 'send '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/dispatcher.rb:121:in "_Appel".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/dispatcher.rb:130:in 'block in build_middleware_stack'
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/string_coercion.rb:25:i n 'call '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/string_coercion.rb:25:i n 'call '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/rack-1.1.6/lib/rack/head.rb:9:in «call»
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/rack-1.1.6/lib/rack/methodoverride.rb:24:in «call»
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/params_parser.rb:15:in «call»
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/session/abstract_store. RB: 177: in 'call '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activerecord-2.3.18/lib/active_record/query_cache.rb:29:in "call block".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activerecord-2.3.18/lib/active_record/connection_adapters/abstr act / query_cache.rb:34: in 'cache '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activerecord-2.3.18/lib/active_record/query_cache.rb:9:in "cache".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activerecord-2.3.18/lib/active_record/query_cache.rb:28:in «call»
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/activerecord-2.3.18/lib/active_record/connection_adapters/abstr act / connection_pool.rb:361: in "call".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/failsafe.rb:26:in «call»
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/rack-1.1.6/lib/rack/lock.rb:11:in "call block".
< internal: Prelude >: 10: in 'synchronize '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/rack-1.1.6/lib/rack/lock.rb:11:in «call»
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/actionpack-2.3.18/lib/action_controller/dispatcher.rb:106:in «call»
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/rails-2.3.18/lib/rails/rack/static.rb:31:in «call»
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/rails-2.3.18/lib/rails/rack/log_tailer.rb:17:in «call»
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/thin-1.5.1/lib/thin/connection.rb:81:in "pre_process block."
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/thin-1.5.1/lib/thin/connection.rb:79:in 'catch '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/thin-1.5.1/lib/thin/connection.rb:79:in "pre_process".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/thin-1.5.1/lib/thin/connection.rb:54:in "process".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/thin-1.5.1/lib/thin/connection.rb:39:in "receive_data".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/eventmachine-1.0.3/lib/eventmachine.rb:187:in "run_machine".
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/eventmachine-1.0.3/lib/eventmachine.rb:187:in 'run '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/thin-1.5.1/lib/thin/backends/base.rb:63:in 'start '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/thin-1.5.1/lib/thin/server.rb:159:in 'start '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/thin-1.5.1/lib/thin/controllers/controller.rb:86:in 'start '.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/thin-1.5.1/lib/thin/runner.rb:187:in 'run_command.
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /ruby/1.9.1/gems/thin-1.5.1/lib/thin/runner.rb:152:in 'run! '
/Applications/server.app/Contents/ServerRoot/usr/share/devicemgr/backend/thin:1 1: turnkey"< >".
[739] [08/04/2016 18:51:55.991] F: NameError (uninitialized constant InactiveUserGroup):
Vendor/Ruby/1.9.1/Gems/ActiveSupport-2.3.18/lib/active_support/Dependencies.RB: 469: in "load_missing_constant".
Vendor/Ruby/1.9.1/Gems/ActiveSupport-2.3.18/lib/active_support/Dependencies.RB: 106: in "const_missing_with_dependencies".
lib/mdm_library_item_base. RB:22: in 'const_get '.
lib/mdm_library_item_base. RB:22: in 'library_item_by_id '.
App/Models/Profile.RB:276:in 'owner '.
App/Models/Profile.RB:250:in "library_item_type".
App/Models/Profile.RB:257:in "modify_attributes".
lib/mdm_record_base. RB:184: in 'get_attributes.
App/helpers/user_group_helper. RB:85: in 'get_profiles '.
App/Controllers/magic_controller. "RB:180: in ' block ' (5 levels) in do_magic.
App/Controllers/magic_controller. "RB:180: in ' block ' (4 levels) in do_magic.
Vendor/Ruby/1.9.1/Gems/ActiveRecord-2.3.18/lib/active_record/connection_adapter s/abstract/database_statements.rb:136:in "transaction".
config/Initializers/dm_rails_monkey_patches. RB:152: in "transaction".
Vendor/Ruby/1.9.1/Gems/ActiveRecord-2.3.18/lib/active_record/transactions. RB:18 2: in the "transaction".
lib/mdm_utilities. RB:242: in 'process_in_transaction '.
App/Controllers/magic_controller. "RB:163: in ' block ' (3 levels) in do_magic.
App/Controllers/magic_controller. RB:146: in 'each '.
App/Controllers/magic_controller. "RB:146: in ' block ' (2 levels) in do_magic.
App/Controllers/magic_controller. RB:137: in 'each '.
App/Controllers/magic_controller. RB:137: in 'block in do_magic'
App/Controllers/magic_controller. RB:127: in 'each '.
App/Controllers/magic_controller. RB:127: in 'do_magic '.
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/base. RB:1333: in 'perform_action.
n Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Filters.RB:617:i 'call_filters '.
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Filters.RB:638:i n 'run_before_filters block '.
App/Controllers/application_controller. RB:111: in 'give_session_to_models '.
Vendor/Ruby/1.9.1/Gems/ActiveSupport-2.3.18/lib/active_support/callbacks. RB:178: in 'evaluate_method '.
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Filters.RB:186:i n 'call '.
n Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Filters.RB:635:i 'run_before_filters '.
n Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Filters.RB:615:i 'call_filters '.
n Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Filters.RB:610:i 'perform_action_with_filters '.
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/benchmarking. RB: 68: 'block in perform_action_with_benchmark'
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/benchmarking. RB: 68: in "perform_action_with_benchmark".
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Rescue.RB:160:in "perform_action_with_rescue".
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Flash.RB:151:in "perform_action_with_flash".
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/base. RB:532: in 'process '.
n Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Filters.RB:606:i 'process_with_filters '.
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/base. RB:391: in 'process '.
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/base. RB:386: in 'call '.
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Routing/route_se t.rb:438: in "call".
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Dispatcher.RB:87: "send."
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Dispatcher.RB:12 1: in "_Appel".
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Dispatcher.RB:13 0: in 'block in build_middleware_stack'
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/string_coercion. RB: 25: in 'call '.
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/string_coercion. RB: 25: in 'call '.
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/params_parser. RB: 15: in 'call '.
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/session/abstract _store.rb:177: in "call".
Vendor/Ruby/1.9.1/Gems/ActiveRecord-2.3.18/lib/active_record/query_cache. RB:29: in "block in the call.
Vendor/Ruby/1.9.1/Gems/ActiveRecord-2.3.18/lib/active_record/connection_adapter s/abstract/query_cache.rb:34:in "cache".
Vendor/Ruby/1.9.1/Gems/ActiveRecord-2.3.18/lib/active_record/query_cache. RB:9:i n "cache".
Vendor/Ruby/1.9.1/Gems/ActiveRecord-2.3.18/lib/active_record/query_cache. RB:28: in "call".
Vendor/Ruby/1.9.1/Gems/ActiveRecord-2.3.18/lib/active_record/connection_adapter s/abstract/connection_pool.rb:361:in «call»
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Failsafe.RB:26:i n 'call '.
< internal: Prelude >: 10: in 'synchronize '.
Vendor/Ruby/1.9.1/Gems/actionpack-2.3.18/lib/action_controller/Dispatcher.RB:10 6: in 'call '.
Vendor/Ruby/1.9.1/gems/rails-2.3.18/lib/rails/rack/static. RB:31: in 'call '.
Vendor/Ruby/1.9.1/gems/rails-2.3.18/lib/rails/rack/log_tailer. RB:17: in 'call '.
Vendor/Ruby/1.9.1/Gems/Thin-1.5.1/lib/Thin/Connection.RB:81:in 'block in pre_process ".
Vendor/Ruby/1.9.1/Gems/Thin-1.5.1/lib/Thin/Connection.RB:79:in 'catch '.
Vendor/Ruby/1.9.1/Gems/Thin-1.5.1/lib/Thin/Connection.RB:79:in "pre_process".
Vendor/Ruby/1.9.1/Gems/Thin-1.5.1/lib/Thin/Connection.RB:54:in 'process '.
Vendor/Ruby/1.9.1/Gems/Thin-1.5.1/lib/Thin/Connection.RB:39:in "receive_data".
Vendor/Ruby/1.9.1/Gems/eventmachine-1.0.3/lib/eventmachine. RB:187: in 'run_machine '.
Vendor/Ruby/1.9.1/Gems/eventmachine-1.0.3/lib/eventmachine. RB:187: in 'run '.
Vendor/Ruby/1.9.1/Gems/Thin-1.5.1/lib/Thin/backends/base. RB:63: in 'start '.
Vendor/Ruby/1.9.1/Gems/Thin-1.5.1/lib/Thin/Server.RB:159:in 'start '.
Vendor/Ruby/1.9.1/Gems/Thin-1.5.1/lib/Thin/Controllers/Controller.RB:86:in 'start '.
Vendor/Ruby/1.9.1/Gems/Thin-1.5.1/lib/Thin/Runner.RB:187:in 'run_command.
Vendor/Ruby/1.9.1/Gems/Thin-1.5.1/lib/Thin/Runner.RB:152:in 'run '!
end: 11: in "< main >".
[739] [08/04/2016 18:51:55.992] I: rendered /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/public 500.html (500 internal server error)
[740] [08/04/2016 18:51:55.998] I: treatment MagicController #do_magic (for 1.1.1.1 to the 2016-04-08 18:51:55) [POST]
[741] [08/04/2016 18:51:56.060] I: treatment MagicController #do_magic (for 1.1.1.1 at 2016-04-08 18:51:56) [POST]
[740] [08/04/2016 18:51:56.278] I: completed in s 280ms (view: 1, DB: 115). 200 OK [https://macserver.elcapitan.com/magic/do_magic]
[741] [08/04/2016 18:51:56.368] I: completed in 307ms (views: 1, DB: 177). 200 OK [https://macserver.elcapitan.com/magic/do_magic]
mpass1 kernel [0]: gfx: Surf 15ea9c9f: clientClose:
8 April 18:52:14 macserver kernel [0]: gfx: Surf 15ea9c9f: SetIDMode: id = 330484187 mode = 0 x 24
8 April 18:52:14 macserver kernel [0]: gfx: Surf 15ea9c9f: clientClose:
######################################################################
############## END ##########################################
######################################################################
OS X Server: Troubleshooting with the Profile Manager
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Remote with tsweb desktop an internal error has occurred
I have a windows 7 ultimate that I put in place so that I can inside the Web remote desktop. He was prefect of work and now it happens on the screen of Remote Desktop Web Connection and I hit the Connect button and it gives me an internal error has occurred rather than the windows log in on this computer. What should I do about it?
Hi Smith,
Thank you for the update.
If the computer is connected to the domain your question is beyond the scope of what is generally answered in this forum of consumer and would be better suited for the IT Pro TechNet public.
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