After installing new cartridges, printer icon says printer is off line. Tried to go in the passage of the off-line online, without any change.

Similar Questions

• Office Pro 8000: Cannot Print/Out of ink error even after installing new cartridge.

  When I tried to use my printer a few days ago, I received an error message "can't Print Can: ink" on the magenta cartridge.  I had used the printer a few days before and had not received a low ink warning.  It seemed suspicious to me that I would have received an empty cartridge error message without having previously received a low cartridge warning.  The cartridges yellow and cyan read 70% complete - all 3 were original cartridges.

  I bought a new cartridge 940XL magenta and installed according to the instructions.  Now, I get a message that the new 940XL cartridge is empty.  I can shake the old cartridge 940 and hear liquid inside.  Obviously, the new cartridge is also complete.  I tried to electric bike, reinstall the software, etc., without change of status.  If I swap back between the 940 old and new cartridge 940XL, they are correctly identified by type on my screen as the 940 or 940XL.  Because of the way the problem is presented, I don't think it is a cartridge problem.

  Of course, problem first awaken on May 8, and my warranty expired on 26 April.  Any suggestions?

  I solved my problem, what was obviously a lack of factory Assembly.  I looked inside my printer with a flashlight in the area where the ink cartridges are installed and found sprayed inside the printer magenta ink.  I disassembled the printer and found that the magenta line had been damaged during installation.  There are four tubes of ink that out by behind the ink cartridges, can do a U turn back toward the front of the printer.  Just after the bend, they do an another elbow top neighborhoods.  It is at this point that I found the damaged magenta line, directly above a screw on the right side of the housing of the ink cartridge.  The lines are in a very narrow passage and are held in place by several guards, moulded plastic.  It seems that the lines have been in place in the guardians, then the screws inserted from the top.  As I said, there is a tight passage, and it would be very easy to damage the line of ink right here if the lines have not been carefully selected to insert the screws when mounting.

  To solve the problem, I removed about 1/4 inch line damaged magenta ink.  I cut the line with a sharp razor, carefully to avoid collapsing the line or causing burrs to the hose.  I then placed approximately 3/4 "heat self-sealing tube on one end of the line of ink heat shrink.  Then I connected to the line with a small piece of plastic tube rigid of the handle with a swab of cotton, which was a perfect fit and comfortable on the line of ink.  Making sure not to cut the tube of ink or cause other damage, gently twisted the line of ink back until the ends have butted up inside the splice of cotton swab.  I then positioned the shrink tube over splice and it shrunk with a hair dryer.  Heat shrink tube, I used a hot melt glue applied to the Interior, which has helped more away making a watertight splice.  Again, it is not a lot of space, so the splice should remain small.

  I reassembled the printer, reinstalled ink cartridges and powered by the printer.  After the normal, long time running, I printed full color sheets and everything was fine.  Already that I had installed the cartridge magenta watch now that it is complete, and the remaining cartridges also read the levels they had before disassembly.

• DeskJet f4180: always E error message and empty cartridge light flashing after installing new cartridge

  I always get the error message E and empty flashing cartridge light after installing new black cartridge.

  Welcome to the @vinylzappaforum!

  I read on the 'E' and the empty cartridge light blinks after I installed a new black ink cartridge. If you have tried the guides that I suggested in our other thread here, so the next step would be to call phone support at HP to discuss your printer options coming with them. I let the info below.

  Please click the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

  Contact HP:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• 10 the desire: desire 10 cannot adjust the print size after installing new cartridge

  After installing the new print cartridge (60XL) print size is very large: so far, I have unplugged the usb connection and power, reinstalled the cartridge a few times and run tests... I also went to control panel and looked at all the parameters, but find no way to adjust the size of printing... can anyone offer a solution... Thank you

  the solution: problem was with Firefox, when I switched to Chrome it prints perfectly!

• Misalignment cartridge after installing new cartridge

  On my J6480, the black print cartridge ink level was very low, so that impressions and copies were very poor. I do most of my copy in black, while during printing I use color. So I ordered another cartridge 74xl black and just to have a backup of color also decided to order another cartridge three-color 75xl. The current tricolor cartridge ink level went made just for the cartridge was still about 85% or more, then the black cartridge was approximately 15% or more before I replaced it.

  After getting my new black cartridge, I took the old one and put in the new. Then the printer ran on the new cartrdige alignment and alignment does not! After trying a few times I have replaced the old cartridge Habs, even if the Panel showed it to about 85%, the with a new and now alignment succeeded.

  Why would be to have an alignment to fail completely new black print cartridge, even with a tricolor cartrdige always at a fairly high level? The former Habs is still usable? Should I try to clean it and reuse it? I looked at my old tricolor cartridge contacts and they seemed fine. No idea why put in a new black cartridge fails with an old tricolor cartridge alignment, even if the control panel command shows the level of the Tricolor cartridge is high enough, would be appreciated.

  The alignment will fail if the colour and black cartridges will not print correctly.  I suggest you put the old cartridge in and then print a page of diagnosis as on the Six Solution of the document here.  If the color bars do not print correctly the steps described in this document can help solve the problem.

  Do not replace the Ribbon on regardless of the color cartridge, you let the printer, as this would cause a color mixture that will ruin the cartridge.  If you don't have a cartridge door, then store it as described in this document.

• I can go to the internet and all, but on the icon say "NOT CONNECTED" and I tried to connect to the network for 2 weeks already... its still not not workin... Please help!

  I tried to connect to the network several times but its still saying 'not connected' but I can go to the internet and all...
  and I also try to fix or diagnose, but its still not not workin...
  Please help idk what 2 do more...

  Hello

  Good luck, you need technical support for a real computer store or system manufacturer is supported.

  Your router could be suspicious here, you have successfully updated its firmware as a possible solution? And I would like to
  Update your WiFi drivers on computers. How you are positioned in the router? Are there
  obstacles in the path?

  Actually try updating your driver and disabling the network logon. You can download these on another
  computer if you need to and transfer on removable media.

  Control Panel - network - write down of the brand and the model of the Wifi - double click top - tab of the driver - write
  version - click the driver update (cannot do something that MS is far behind the pilots of certification). Then
  Right click on the Wifi device and UNINSTALL - Reboot - it will refresh the driver stack.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  Download - SAVE - go where you put it - right click – RUN AS ADMIN.

  You can download several at once however restart after the installation of each of them.

  After watching the system manufacturer, you can check the manufacturer of the device an even newer version. (The
  manufacturer of system become your backup policies).

  Repeat for card (NIC) network and is a good time to get the other updated drivers as Vista like
  updated drivers.

  I would also turn off auto update for the drivers. If the updates Windows suggests a just HIDE as they
  are almost always old, and you can search drivers manually as needed.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ------------------------------------------------------

  Make sure you know the details of connection to your wireless router - SSID and password.

  You lose connection when you do and have to redo your logon.

  Control Panel - Network & Sharing Center - right, click Customize - page set of network locations.
  lower left click on merge or delete network locations - REMOVE all instances of your network (and the
  others you don't use anymore) - REBOOT. Start - Connect To log on to the network.

  -----------------------------------------------------

  Check this box:

  Strange problem with Internet under Vista
  http://www.catonett.com/blog/archives/194

  Windows Vista cannot obtain an IP address from certain routers or some non-Microsoft DHCP servers
  http://support.Microsoft.com/kb/928233/en-us

  ----------------------------------------------------

  And:

  Network connection problems
  http://windowshelp.Microsoft.com/Windows/en-us/help/33307acf-0698-41ba-B014-ea0a2eb8d0a81033.mspx

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Printer HP Deskjet 3050 has prayer after installing new cartridge HP

  After replacing the black cartridge the wrong printer aligns the chops from the top of the page and forget the lines print. I tried all the recommended soplutions. Even the alignment page has half of it missing, so is not recognized by the printer. Even if printing from my computer or just copy. Is there a way to reset top factory of the printer page and start again?

  Hi DavidAH,

  Welcome to the HP Forums!

  I understand that your HP Deskjet 3050 went wrong aligns the chops from the top of the page and missing print lines.

  I recommend the following guides:

  1.) "alignment Failed" Error Message displays on the all-in-one.

  2.) Troubleshooting print quality problems.

  3.) reset of the printer.

  Hope this information helps and have a nice day.

• After installing new ink cartridge cannot print from ipad hp 5510 series

  Unable to print from the iPad after installing new ink cartridge in a printer hp 5510.

  I can print from the laptop based on windows.

  the two settled on a wireless router.

  Help!

  (I reinstalled the software, reset the wireless, reset the computer, the hp 5519 is listed as the default printer.)

  Thanks for your reply. I did all these things and more... Finally observed that the IP address of the printer was 2 'off' the IP address of the iPad numbers.

  I've corrected the printer IP addy... and viola.

  IPad and laptop computer are once more compatible with the printer.

  Appreciate your message...

  Louise

• Printer does not print after installing new ink cartridges

  I have a Lexmark X 2500 printer. After installing new print cartridges, the printer gives me the error message to order more ink. The printer does not recognize the new ink cartridges that have been installed.  There is a warning on the ink cartridges to do not touch the contacts on the bottom of the cartridges. If this happens, how can I make them work?

  Richard

  You should contact Lexmark as they know their best products and we can onlu support of Microsoft products on this site.

• CAN´t install new cartridges HP Deskjet Ink Advantage 2545 all-in-one

  Hello!

  I m trying to install new cartridges in my HP Deskjet Ink Advantage 2545 for the first time.

  However, it is quite impossible to install them in the correct position. They are supposed to click in place.

  It was very easy to remove the 'old', but now I can´t get their place in any event.

  What I am doing wrong? I do as described in the manual... Crazy soon!

  Hi Isamarie,

  Here is a document and a video of hp.com on how to install the ink cartridges for this printer.

  Let me know if this solves your problem!

  Thank you

• 5610 - installed new cartridge - error again

  After installing new ink cartridge black on 5610-hangs at miniMac with OS10.8 AllInOne - error message - remove and replace both cartridges.  Did it even though I hadn't touched the color cartridge and it still had ink and got the same message. At another person to do and got the same message.  I got the new cartridge sit for awhile.

  Hello

  Please follow the hp for the same question paper

  http://support.HP.com/us-en/document/c01299067

  Hope this helps

• After installing Avast AV my computer cannot load Vista. HE continues to go to the Startup Repair, and it gives me an error of windows registry.

  ORIGINAL TITLE: Vista problems

  Hi I was wondering if I can get a few hekp with this question. After installing Avast AV my computer cannot load Vista. HE continues to go to the Startup Repair, and it gives me an error of windows registry. I idid a debbug and had no errors on the disc. Safe mode does not work. I tried restore to earlier date and nothing, went to the command prompt and type chkdsk /F. c: here's what I got the chkdsk cannot run because the volume is in use by another process. CHKDSK may run if this volume is dismounted first. ALL OPEN GERE to this VOLUME WOULD then BE INVALID. And then he asks me if I want to force a disassembly. Press o and had. Windows check the file system and found no problem. The last line says failure to transfer the messages saved in the log of the events with the 50 State. It's all I have.

  Hello

  What is the exact error message related to the windows registry?

  I suggest you follow the steps mentioned below:

  Method 1:

  Remove all external factors with the exception of the keyboard and mouse.and restart the computer and check if the problem occurs.

  Method 2:

  Restart the computer in last known good configuration (LKGC) and check if the problem persists. Follow the steps in the link:

  http://Windows.Microsoft.com/en-us/Windows-Vista/using-last-known-good-configuration

  Method 3:

  If the previous step fails, follow the steps in the link:

  http://support.Microsoft.com/kb/927391

• Printer does not print in color after installing new ink cartridge

  I have a HP Photosmart C7280 all-in-one printer.   Windows 7 is my OS.  I have made no other changes to my computer before this problem.

  My problem:

  I installed a genuine HP brand new yellow ink cartridge in my computer because my other cartridge was empty.  After that I installed a new cartridge, my printer normally goes through an initialization process.  This time he did that.  Now when I try to print anything in color, I get a window that says "ink empty Casrtridges.   To print in color, install the following cartridges: yellow "then turns and she says in that it can only print in black."

  I did a Test print.  I ran "clean cartridges".  I did a 'print align.   All these prints in color, including the yellow.  I also did a color copy and printed the color yellow.   Ink level shows the yellow as a FULL cartridge.

  I have tried with 3 new genuine HP yellow ink cartridges and it still doesn't let me do a color print.  I have rebooted my system, unplugged the printer several times and it still will not print color.

  What else could be my problem?  What else can I try?

  Thanks for any help anyone can give me.

  Carol

  It seems that the error got stuck in the printer driver. Try to uninstall and reinstall the printer software. That should clear up the problem. I'll link the latest software and drivers below. Let me know what happens.

  Uninstalling the printer software

  Installation of the software of the printer in Windows 7 for a USB cable connection

  Installation of the software of the printer on a wireless network or network (Ethernet) cable

  HP Photosmart full feature software and drivers

• Cannot access the printer software after installing new ink cartridge

  I installed new ink cartridges. It prints well but I can't access the printer on the computer action tab. I can't check ink levels, align the pages or check on maintenance. When I click on the folder of the printer it opens but it says it's searching for items. The printer of action file is not there. Anyone know what could cause this? I can't open the Toolbox of the product. What I have to reinstall the printer software, or is there something else I can do to fix this. I have windows 7 and a 3000 deskjet printer. Thank you.

  Harold R. Rodgard

  Hello Harold,.

  The question most likley do not have much to do with the replacement of the ink cartridge.

  Lately, HP has released a new software, due to the latest MS updates, you must update the software to get all the features.

  Go to start > programs > HP > select your printer folder and follow uninstall them.

  Now, download and install the new version of the software from here:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=DJ-109022-2&cc=us&DLC=en&LC=en&OS=4062&product=4066429&sw_lang=

  Shlomi

• Photosmart 210 a: won't print black after installing new print heads

  Hello, I bought and installed a new printhead. It will print color but not black.  They were all new cartridges when the print head went down.  the tools to say all the cartridges are full, please help.

  Hey there @LMACE!

  Thanks for posting on the HP Forums!

  I see that your printer is not printing black once the print head had been replaced.  I would be more then happy to provide you with some suggestions that can make things work again.  The first thing I would suggest is to remove the cartridges and printheads the printer and manually clean the electrical contacts on the printhead and the printer.  It is possible ink sprayed on the copper contacts causing a bad connection, when the new print head has been installed.  If the printhead is not getting a good connection, you may notice messages on the printer error and poor print quality.

  To clean manually the printhead in the B210a Photosmart click here: manually clean the print head

  If please, after back and let me know how it goes!