After my wife 5 iphone update ios 10.0.2, ringtone sounds is more when a call comes in.  What should I do?

After the update my wife 5 iPhone and my iPhone 6 ios 10.0.2, we met problems.  His phone will not ring when a call comes in, and my phone does not sound an alert when a message arrives.

Hi MikeDallos,

I understand that after your wife 5 iPhone update and your iPhone 6 the new iOS, you both know questions in regards the phone doesn't ring do not or may not alert you to the alert notifications when you receive a message. I use my iPhone all the time and I count on the possibility of having my phone alert me for incoming calls and messages. We'll see what we can do.

The first thing I want you to do is to restart the two iPhones. Make sure that your wife's iPhone has the ring/silent switch on mute.

Restart your iPhone, iPad or iPod touch

Here is an article that goes on measures to be taken for this issue:

If you hear no sound or distorted sound from your iPhone, iPad or iPod touch speaker

For your iPhone you did not give a warning sound with message notifications, you'll also want to review this article as well:

Use the Notifications on your iPhone, iPad and iPod touch

Please tender back if you still have problems.

Have a great day.

Tags: iPhone

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