After purchasing the software to export PDF online when I try to perform a "file/save under ' when viewing a document on the web, it hangs to the top of the windows Explorer.  I get "file save as - does not.

After purchasing the software to export PDF online when I try to perform a "file/save under ' when viewing a document on the web, it hangs to the top of the windows Explorer.  I get "file save as - does not.

Hi douglash21414001,

I think maybe it's a coincidence, that nothing is installed with ExportPDF, so nothing should have changed your web browser. That said, you can clear the cache of the browser and then re-open your browser. (What browser do you use?)

You can also try to restart your computer, if the browser is restarted does not solve the problem. But still, I don't think that this problem is related to the ExportPDF.

Please let us know how it goes.

Best,

Sara

Tags: Adobe

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