After recovery, admin password information with 'points' and impossible to remove or change


I ran yesterday, updates of Windows 7 but only those necessary.  I do not have one of those as an option.  After the updates completed, I turned on the computer and he was stuck in a loop cycle - from windows, then the admin password, connect you box came.  The box was fiiled in (with "dots" but too many to represent my password) and the screen just quickly flashed back & forth between the login screen and 'incorrect password '.     I tried to change username, and it flashed back into the admin log.

I did a system restore to the factory settings (after saving all data) using the recovery discs.  After recovery, the screen "Set a password for the account" comes with the box below "Type a password" completely filled with dots.  I can't delete them with the BACKSPACE or DELETE key.  If I put highlight and then try to erase it with BACKSPACE or DELETE, the cursor just moves on the right side of the password box, but it is not always remove the defective "dots" password so that I can change.

I tried to restart with the power and then switch on again.  After selecting the country & language again, same password screen developed.

It's stuck!  Any help would be greatly appreciated!  I have computer I have is the HP Touchsmart 310 1155 - Y.

Thank you!

It's curious with a recovery.  First, try to reset the password using NTPassword.  Do the boot CD that him following the signs.  If this does not resolve the problem of signon, think to install the operating system from a typical drive of Windows 7 to the same version, using the key of the COA sticker.

Tags: HP Desktops

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