After restoring the system Pavilion dv7-4090 ca with Windows 7 will not play blu - ray movies.

has worked before system restore now it shows only a white screen

Hello

If you use HP MediaSmart DVD to read Blu - ray disc, try the following.

HP now provides a version of PowerDVD 10 Cyberlinks which seems to be a better solution.  Download the installer for it on the link below and save it to your desktop.

FTP://ftp.HP.com/pub/SoftPaq/sp53001-53500/sp53029.exe

When the download is complete, open windows panneau Panel configuration, open programs and features, right click the entry for HP MediaSmart DVD and select uninstall - once this process is complete, restart the laptop.

When windows has reloaded, double-click the installer for PowerDVD 10 start the installation.  Once this done, see if your Blu - ray disc now plays OK.

Kind regards

DP - K



Tags: Notebooks

Similar Questions

  • HP mediasmart dvd will not play blu - ray discs. Just asking if I want to check the updates.

    It is a new problem.  Played before blu - ray discs without any problem.  I have a HP Pavilion dv7 notebook.  Windows 7.

    I was able to solve my problem by downloading and installing the latest version of the HP Mediasmart DVD software.  I left the installer to uninstall the previous version and everything went well.  Thanks for the help.

  • Pavilion dv6 - 3163cl does not play blu ray movies

    The game screen comes up and it goes into the updates and I have select or not it returns to this message.  I tried to use the touch pad to select the game, rather than the mouse, but that does not make a difference.  I couldn't play this blu - ray disc library at home, without the internet.  at the library, with the internet, I still can't play.

    also received a message that the sp50935.exe should be uninstalled.  given that I just downloaded worries me to uninstall.

    see the post about? power play DVD and not uninstall HP DVD media, but if it works I am unsure of how to bring that?

    Hello

    First of all, if you still wish to reinstall HP MediaSmart DVD, the latest installer can be downloaded from the following link.

    HP MediaSmart DVD.

    However, the issue of the update with MediaSmart DVD is well known, so I would really say that replacement by the version of HP from Cyberlinks PowerDVD 10 that seems to be a much better solution. You can install this software as follows.

    First, download the latest installer for this on the link below and save it in your downloads folder.

    http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56904.exe

    Once the download is complete, open windows control panel, open programs and features, make a right click the entry for HP MediaSmart DVD and select uninstall - when this process is complete, restart the laptop.

    When windows has completely recharged, open your download folder and double-click the installer for PowerDVD 10 start the installation.  Once this done, see if your Blu - ray disc now plays OK.

    Kind regards

    DP - K

  • Playing blu - ray movies... the screen turns black. Help!

    My laptop HP dv7 - 4197cl a problem playing blu - ray movies... screen goes black.  When some of the blu ray movies (Green Zone... tried to play 2 drives different blu - ray and "A prophet"), the disc begins to charge to the top and then the screen goes all black.  The disks are new and have no scratches.  Some other blu ray discs will play fine.  I need help.

    I already downloaded the lates bios for my computer and there is no other updates for the HP Media Smart program.  Has anyone else had similar problems?  What can I do else?

    I just downloaded the latest version of HP Media Smart DVD player on HP website and uploaded on my computer.  Once deleted my old program and downloaded the new version, he played very well.  It really sucks that HP did not offer this update on my older version that said that he had no new updates.  Thank you... I had to do this on my own.

  • Call of duty modern warefare 2 problems with windows 7, is not playing as well as he has done for my last computer, it is not lag as many it is, not as the real game

    Call of duty modern warefare 2 problems with windows 7, is not playing as well as he has done for my last computer, it is not lag as many it is, not as the real game

    have you checked on the memory of our pc? Call of duty modern warfare needs at least 2 GB of memory, another thing you need to consider is your video card in your pc windows 7. try to update the first video card drivers. verification of your memory.

  • My videos won't play in the screensaver, shows photos and videos first photo but will not play screensaver

    original title: screen saver

    My videos won't play in the screensaver, shows photos and videos first photo but will not play screensaver

    My videos won't play in the screensaver, shows photos and videos first photo but will not play screensaver

    Take a look at this. The converter is FREE.

    http://www.question-defense.com/2009/06/29/Windows-Vista-free-video-to-screen-saver-converter-convert-WMV-AVI-MP4-to-Vista-screensavers For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

  • Deleted some files in the windows directory a few reasons, after restarting the system. showing a victim of COUNTERFEIT windows. How to reactivate my windows?

    Hi all

    I bought Lenovo laptop 10 months before staple. Today in my system, a malicious program "Progressive Protection system" is automatically installed. As a result, I searched the Internet and deleted some files in windows directory in C drive. Now after restarting the system, it's popping up a message stating "you are a victim of counterfeit windows. Even I have validated my window in internet with options available always is saying that my window is not genuine. Don't know how to turn it back on. If someone can help with this problem?

    I suspect that the problem is that the malware is still present - a repair installation will not get rid of it.

    @Prad_121

    Please follow the directions for the RDO and run the analysis offline so you can - at least, so we can be reasonably sure that the machine is free of malware.

    Once completed, please post a new report MGADiag.

  • After recommending the bios update, hp dv6131od running xp pro sp3 will not load windows - is there a wa

    After installing an update of the bios recommended on the hp website my dv6131od running xp pro sp3 will not load windows

    Update does not seem to have problems - failure, lack of time for flash, backup, etc.

    boot sequence seems normal (finds it a bootable cd in the drive, etc.), but windows won't load in safe or other mode

    next steps?  is there a way to access the BIOS?

    Thank you

    There is a simple solution to this problem.  The HP Online Crash Analysis Team has finally responded to my email after 34 days.  I had given up hearing from them despite several requests to repeat.

    I had completely disassembled the laptop trying to find the bios setting the jumpers on the motherboard in response to an idea contained in one of the PM, I sent... all to nothing does not...

    OCAT told me to look in the BIOS under "system configuration" for the Native SATA support.  The last update of the BIOS resets this point 'activated', but that only works for Vista & Win 7.  This must be set to "disabled" for XP and previous operating system.

    I hope that this post will save someone having to wait 5 weeks invest hours of work for a solution that took 3 minutes!

  • After a recovery on my five year old Vista, my computer will not play movies my Canon MVI. Is there a download from Microsoft to bring this capability?

    My computer is five years old.

    He has always played the MVI movies that I take with my Canon camera.

    I made a full recovery from the computer.

    Now windows won't play movies MVI.  f

    I guess that there is some kind of download for this.  {I tried a few downloads from sites that have some type of scam.  They wanted to add me and keep that damn Snap Do. )

    Help will be appreciated.

    My computer is five years old.

    He has always played the MVI movies that I take with my Canon camera.

    I made a full recovery from the computer.

    Now windows won't play movies MVI.  f

    I guess that there is some kind of download for this.  {I tried a few downloads from sites that have some type of scam.  They wanted to add me and keep that damn Snap Do. )

    Help will be appreciated.

    Two things:

    Have you, after you restore the system to the factory settings, install all the latest drivers from device hardware and software for all your components (internal and external)?  Drivers and software for the devices.  In particular, any software for the Canon.

    Try VLC )<-->

  • With the videos I have in my camera roll it will not play the

    I just got my iPhone 6 I had an iPhone 5 c before and all the videos I took drom my 5 c will not play on my iPhone 6

    You get the error message?

  • Fingerprinting and display does not work after the recovery of the system (Pavilion dv7 4080us)

    Hello.

    This weekend I decided to do a restore of the system on my Pavilion dv7 4080us (LW170UAR), as I have done several times previously, using the built-in HP and the recovery etc. partition manager.

    Operating system is Windows 7 Home Premium 64-bit, and everything worked OK with the new facility, with the exception of two things:

    • I don't see my AMD display driver listed on device listing Manager. Only 'Intel HD Graphics Family' is listed under graphics cards. I tried to download the drivers from the support page, but it doesn't help.
    • The fingerprint reader does not work. I tried to uninstall the drivers and software several times, rebooting and everything else I've seen that suggestions on these forums, with the files found on the support page of my laptop. No luck yet.

    I would appreciate any kind of help. Thank you!

    Excellent!  I am happy that you now have the correct drivers installed.

  • Can't see the data partition after restoring the system

    Hello.

    I had installed Windows 7 on my computer and I had two operating systems of windows operating system. And I wanted to boom volume but I couldn't and I downloaded a program and crashed my both operating systems. And after that I used the hp recovery cd use cmd, System Restore. And after that, I got all the workers. But now I can't see my data partition. I can see the computer Manager, but I can't access it.  Please help Microsoft. :(

    Is the partition on the same drive as Vista?  If so I would try to extend the Vista partition to include the space in this partition "missing."  Maybe this process will add space on your system drive, and at least you will have access to it (even if it is not a separate partition that you wish).  I don't know if this will work if the system is not seen as a partition, but I guess it's worth a try.

    After that, my only suggestion is to backup your data and do a clean boot from the drive and format the drive and reset the partitions in the installation process.  This should solve this problem.  I wish I had a less drastic recommendation, but honestly, I know of no other way to solve this problem (if it does not solve the problem).

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Windows Update does not work after restoring the system

    HP Compaq 6000 Pro, bought in early 2011. Windows 7 32 bit. I recently did a factory restore to return to a clean system using factory restore partition. The restoration seems complete ok, and I have a Windows 7 clean and functional configuration.

    However, the Update window will not work (and of course, it is now quite an old installation of Windows 7) it comes up with the Red Cross and the message "Windows Update cannot currently check for updates because the service is not running." Other notable issues that may or may not be related are: Windows Defender won't start not (0 x 80070564). HP Support Assistant reports it needs to update, but the update fails (because then it just says: it should be updated again)

    What I've tried so far:

    Verified that the BITS and the WU services are both actually run

    Uninstalled the McAfee antivirus software

    Tried to install Windows 7 SP1 directly (happens with "catastrophic failure")

    Tried Windows Update (wusa.exe) stand-alone installation / WU Readiness tool-fail (Oxc8000247)

    MS difficulty he said Troubleshooter it corrects problems, but nothing changes later

    (In short, tried all suggestions from MS support)

    It drives me crazy - any help will be appreciated!

    ISO should work, just be sure to download the version of Pro 32-bit.

  • I can't access the folder of "OWNER" in a "MY BACKUP" folder after restoring the system with a backup.

    I did a restore of the system a couple of weeks.  I have an emachines with AMD 64.  I chose the backup option which programs, files, etc., placed in a folder "my backup".

    I tried to find photos and music in the folder, but I could only access the music folder.  When I try to go further in the folder, I get in the 'owner' folder but a message box appears and says that I don't have access to this folder.

    I am sure that my photos are of him, but I need to be able to access the folder.  How can I change the settings so I can access?

    Try "taking possession" of this file...

    "How appropriate a file or a folder in Windows XP"
      <>http://support.Microsoft.com/kb/308421 >

    HTH,
    JW

  • User accounts missing after restoring the system.

    Original title: get rid of ghosts User Logon

    I used the system restore. When I restarted the laptop all my users have disappeared! One of them is the administrator. I can locate the user in (C), but can not access. I tried to modify and delete the user, but I can't! Help, please!

    Dell Inspiron portable computer Vista

    Hello

    1. don't you restore your computer to the time before the user accounts have been created?

    2. How do you change the user account settings?

    3. do you have the possibility to choose the user account when you start Windows?

     
    If you tried to use the system restore to solve a problem, but the problem remained or other problems were introduced, you can undo the restore operation in most cases.
    I hope hear from you soon!

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Maybe you are looking for