After scanning in a file, I can't save the PDF file with a unique file name, it will only back up in its original name; Otherwise, if I save the name of the file under a new name, save it box goes outside and the file is renamed and saved. Help!

If I analyze the file and its original name is:

Ssrv395alm76439... and I want to rename it "background."

If I have the rename, the file won't save. If I leave the file as it will save and I have to go to an additional folder and rename it.

Help, it's too long. I just click on "Save as" and rename and save the document in the necessary folder at a time!

Hi Allisonchristinele ,

Please provide the exact point of the software & OS installed on your system. Also check if it is there any update available for the software after crossing "" help > check updates "»

Follow this thread to reset the Acrobat preferences:- How to reset preference settings in format Acrobat.

Like 'save' will save the changes with the file & "save under" will give the window using which can save the file to any location on the system.

I would like to know is what is happening with some or all the files.

Also, please try to check with the different user account to reproduce the problem.

Kind regards

Christian

Tags: Acrobat

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