After that 13/08/09 update, Word 2007 will not open files

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• Word 2011 will not open docx file created under Windows

  Word 2011 will not open docx file created under Windows sent me by mail after I installed El captain.

  No problem when I create a new file and re-open it. Can anyone help?

  I don't know that someone on the Microsoft forums can give you some useful tips.

• After three attempts, I downloaded Lightroom, but it will not open the help file

  After three attempts, I downloaded Lightroom, but it will not open the help file

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• I have 12 items. I just downloaded the most recent update. It will not open the RAW files from my Panasonic TZ70?

  I have 12 items. I just downloaded the most recent update. It will not open the RAW files from my Panasonic TZ70?

  See the faq for the compatibility of ACR:

  FAQ: Photoshop Elements will work with my camera, or why does not open my raw files?

  Your camera would need ACR version 9 which is not supported by 12 elements.

  You can:

  -upgrade to 13 items, with updates of version 13.1.1

  - or use the free DNGconverter mentionned in the links at the bottom of this faq. You'll be able set of entire folders to convert your raw files to DNG PSE12 can read and modify.

• After the new installation of El Capitan, Illustrator will not open and says that it requires a certain version of Java. I uninstalled and need assistance, put it back in place, as well as the question of fixing once resettled Java

  After you install the new operating system of El Capitan for my macbook, Illustrator will not open and told me that I had to update my Java. When I followed the link provided with the message that popped up, it would not download on my computer for some reason any. After trying to solve the problem for hours, I finally uninstalled illustrator, but now I can't understand how to reinstall. I need help reinstalling the program and then fix the Java problem once it is reinstalled.

  magroot,

  For the Java download successfully, I think that you look here or here:

  https://jdk8.Java.NET/Download.html

  http://oliverdowling.com.au/2014/03/28/Java-SE-8-on-Mac-OS-x/

  For reassembly, you can download version:

  CC:

  http://www.Adobe.com/downloads.html?promoid=JZEFS

  Before CC:

  http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

  http://helpx.Adobe.com/Creative-Suite/KB/CS5-5-product-downloads.html

  http://helpx.Adobe.com/Creative-Suite/KB/CS5-product-downloads.html

  http://helpx.Adobe.com/Creative-Suite/KB/CS4-product-downloads.html

  http://helpx.Adobe.com/Creative-Suite/KB/CS3-product-downloads.html

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  Note: If you have the version CS2 Premium Suite, you need to download the standard and then download Acrobat and GoLive separately under their own serial numbers for replacement.

  Be sure to update, as appropriate:

  Before CC:

  http://www.Adobe.com/support/downloads/product.jsp?product=27&platform=Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=27&platform=Macintosh

• After updating, my Safari will not open.

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  Try installing the combo update

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  Hello

  Access Facebook from a computer or device that took place (mobile phone) of hand?

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  http://www.Facebook.com/help/

  http://www.Facebook.com/help/mobiletexts

  If you are using Windows mobile, then you can also post your query to:

  http://answers.Microsoft.com/en-us/WinPhone/Forum

  Hope this helps and keep us posted.

• Updated Windows Update, IE 8 will not open

  I installed windows updates, now IE 8 will not be open.  Diagnostic says nothing wrong with internet connection.  I lived all the steps to solve this problem shown on the Microsoft Web site.  Of the restore on computer to connect to this post.  Certainly, there is a fix available.  Can someone help me?
  Thank you!!

  Hello

  Could you please answer these money questions?

  (a) tell us the edition of the Windows operating system that is installed on your computer?

  (b) what exactly happens when you try to start Internet Explorer after update updates?

  I suggest you to run the troubleshooter internet explore.

  Windows provides a built-in utility that can automatically find and fix some problems with Internet Explorer.

  Open the troubleshooting Internet Explorer Performance Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Click View all, and then click Internet Explorer Performance.

  For more information, visit the below links:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-Internet-Explorer-performance-Troubleshooter
   
  If the method above has not fixed the problem and you have tried all possible methods to resolve the problem without success I suggest trying to perform an optimization of Internet Explorer on your computer and check for the issue.
   
  How to optimize Internet Explorer
   
  http://support.Microsoft.com/default.aspx/KB/936213
   
  Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings
   
  Thank you, and in what concerns:

  I. Suuresh Kumar-Microsoft Support.

  Visit our Microsoft answers feedback Forumand let us know what you think.

• Since the update, the first will not open some of my projects.

  After the update of CC 2015.3 some of my previous projects will not be open.   It gives me this message:

  

  No matter if I choose 9.0 or 10.0, and then click OK, it just freezes Adobe Premiere completely.  So I have to ctrl + alt + delete to quit the program and restart.   TI all worked fine before the update!

  Hi Tri-Digital,

  You get displayed when you open your project in a later version.

  I think that you try to open an existing project (created in an older version) in the last 2015.3 update.

  Please check if you have administrative rights on this machine.

  Otherwise, close Premiere Pro and rename the "Adobe" for "Old Adobe" folder at this location:

  

  Thank you

  Ilyes Singh

• Error code: a debugger has been found running in your system, remove it from memory. Excel and Windows 2007 will not open, unlike Outlook.

  Installed upgrading Windows 7 on Vista. I lost the use of Word and Excel 2007
  Error code: a debugger was found running on your system, please remove it from memory and restart your program.

  You will find the support for Windows 7 in these forums-online http://answers.microsoft.com/en-us/windows/forum/windows_7

  You will find support for Office 2007 applications in these forums-online http://answers.microsoft.com/en-us/office/forum/office_2007

• Money 2007 will not open - library of record not found

  Money 2007 worked fine yesterday.  This morning, when I tried to update my accounts, it failed with a msg about the library for registration.  How to remedy?

  Please post questions MS Money on this forum:
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• Unless it is opened through Microsoft Word itself do not open files

  I can't open Word Documents or PowerPoint presentations when I download them through the internet or if they are already on my computer.  The only way I can open them is by clicking on 'Open' in the tab file on one of these programs.  If I just try to double-click a file on my computer, rather than the button 'open' on Microsoft Word or PowerPoint, the following error message appears: "the operating system is not allowed to execute this program."

  Please let me know if you have an idea of what this might be or if I need to explain it more clearly. Thank you!

  Check which program is currently set as the default for Word and Powerpoint

  Start-> Control Panel-> default programs-> associate a file or Protocol with a program type

  Scroll down to the 1st one (.doc) and check what he said, which should be "Microsoft Office Word".

• After that 'stop and install updates' on restart it happens to "configuration" 3/3 then restarts then does "configuration 3/3" again and restarts in a loop ""»

  This is windows vista business.

  After that 'stop and install updates' on restart it happens to "configuration" 3/3 then restarts then does "configuration 3/3" again and restarts in a loop. ""» I tried to find out latest fashion good and safe, but still the same. Help, please.
  Is it possible from a different drive to boot and then by applying some changes that would stop it. At the time when the computer is unusable, it just starts to "configuration updated 3/3" then restarts.

  Hello

  Try these methods.

  Method 1:

  You have to do a cold start, press and hold power for a few seconds (10).

  Wait a minute or two and turn it back on.

  Make sure that "all the" non-essential devices are disconnected. (USB keys (for example, flash drives) or any other external media like this takes place.).

  If you can, start safe mode.

  Start your computer in safe mode with network.

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  NOTE: see 3 from the link above, Advanced options boot (including safe mode).

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  Select Mode safe mode with networking.

  Method 2:

  Use the system restore feature:

  (a) click Start, type system restore in the Search box or search programs and filesand then click on the system restore under the programs section.

  (b) on the System Restore page, click Next.

  (c) select a restore point during which you know the operating system works, and then click Next.

  The restore point should be a date that precedes the first time you encountered the problem.

  NOTE: If you use system restore when the computer is in safe mode, you can't undo the restore operation.

  See also: error: configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer when you try to install updates for Windows

  http://support.Microsoft.com/kb/949358

  Data loss caveat:

  Be sure to back up data that you want to keep before you begin. This is to ensure that there is no loss of data.

  Method 3:

  Step 1:

  To avoid this problem on Windows Vista, obtain and install update 937287 from the Microsoft Download Center separately from all other updates on Windows Update site. Install the update that applies to your version of Windows Vista so that you are able to install future updates.

  A software update is available for the Windows Vista installation software feature

  http://support.Microsoft.com/kb/937287/en-us

  The following files are available for download from the Microsoft Download Center:

  Windows Vista x 86 systems

  http://www.Microsoft.com/download/en/details.aspx?amp;displaylang=en&ID=15287

  Windows Vista x 64 systems

  http://www.Microsoft.com/download/en/details.aspx?amp;displaylang=en&ID=23732

  Step 2:

  Save the update to a location on your hard drive, you can find and then install the update from there.

  Download, *Save* and install the update with no security (antivirus/security suite) software installed, disconnect from the Internet, disable the firewall & close all non-essential processes in the Task Manager.

  Disable antivirus programs and firewalls.

  Disable the anti-virus software

  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  Windows Firewall

  http://Windows.Microsoft.com/en-us/Windows-Vista/firewall-frequently-asked-questions

  Note: Make sure that you enable the antivirus software, other security and firewall after the test programs.

  Caution:
  Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  I also recommend taking off of USB keys (for example, flash drives) or any other external media, as this takes place.

  When the file is downloaded, see these steps.

  (a) right -click on the file and

  (b) select run as administrator from the menu.

  Check if it helps.

• Receive the error message after that firewall creative cloud update changes to our network.

  Receive the error message after that firewall creative cloud update changes to our network.

  We have a user, who tries to update through the creative application of cloud.  We tried to find what is blocked but have met a dead end.

  When the cloud creative software attempts to shout that we see a connection attempt https://ops:443 / ims/token/v1

  I did some research and the only reference to the IMS for Adobe, I could find was the IMSService.  This seems to be an authentication service.  The problem is that "ops" are not a valid domain.

  This issue seems to only affect the Creative Software of clouds as I was able to update a test computer with Creative Cloud via Adobe Application Manager.

  The user's system and our test system are running OS X Yosemite

  Hello

  Can you please check is below the links with white combination ports on your firewall. Adobe creative cloud desktop application uses these ports only.

  Address	Ports
  ccmdls.Adobe.com		443
  IMS - na1.adobelogin.com	80	443
  IMS - prod06.adobelogin.com		443
  na1r.Services.Adobe.com	80	443
  prod-rel-ffc - ccm.oobesaas.adobe.com		443
  prod-rel - ffc.oobesaas.adobe.com		443
  LM.licenses.adobe.com	80	443
  ccmdl.Adobe.com	80
  swupmf.Adobe.com	80
  swupdl.Adobe.com	80
  ACP.adobeoobe.com		443
  interaction.Adobe.com		443

  Thank you

  Ashish

• My wife tried to update firefox and since then it will not open. When I click it a window appears and says that I have to finish the upgrade a previous version by restarting. When I reboot nothing changes.

  My wife tried to update firefox and since then it will not open. When I click it a window appears and says that I have to finish the upgrade a previous version by restarting. When I reboot nothing changes.

  If the files have already been downloaded, then delete the files in the folder updates\0 and updates.
  
  You can also remove active - update.xml, or even updates.xml (stores the history of update).

  • http://KB.mozillazine.org/Software_Update (Update works not properly)

  C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
  (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
  

  Do a cleaning (re) install and delete the folder of the program Firefox (C:\Program Files\Mozilla Firefox\).

  Download a new copy of Firefox and save the file to the desktop.

  • Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html

  Uninstall your current version of Firefox if possible.

  • Do NOT remove the data of a personal nature when you uninstall the current version or you lose your bookmarks and other data in the profile folder.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.

  Your bookmarks and other profile data stored in the Firefox profile folder and will not be affected by a relocation, but make sure that you do not select delete data of a personal nature if you uninstall Firefox.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall